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Customer Service Manager

Covington, Georgia, United States
January 22, 2017

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Lisa Harris

(*** Salem glen way)




To have an opportunity with an organization that can utilize my acquired skills and capabilities and provide for continued professional growth and development.


Miami Carol City Sr. High- received a general High School Diploma


Emory Healthcare-Food Department Manager (dates)

Responsible for organizing, managing, and coordinating all of the daily functions within their department, as well as the staff members who carry out these functions.

This not only includes monitoring the service of food and drinks to guests and customers, but also knowledge of labor laws and health compliance regulations, customer satisfaction and may even include payroll

Ensured all food items are prepared with quality, consistency, and timeliness.

Maintains regular and consistent attendance and punctuality.

Wendy’s- Manager (dates)

Wendy’s cook is to clean and prepare the work area, clean the cooking surfaces and utensils, and make sure that the supply inventory is well stocked.

Helping in training Team Members, facilitating implementation of standard operating procedure of the company, and maintaining excellent customer satisfaction at all time

Food service managers must also have the capability of handling sudden situations that arise, such as staff or customer complaints, lack of inventory, lack of staff members, and even firing and replacing staff members

Manages checklists and cash reporting; identifies cash shortages and overages during shift

Maintains accurate and complete paperwork relating to restaurant or personnel

K-mart- Manager (dates)

Orienting staff and Hiring new employees

Performing various administrative tasks

Ensuring that staff gives great customer service

Responsible for recruiting, training, and supervising new and current employees

Completes store operational requirements by scheduling and assigning employees with duties and following up on those tasks.

Ensured availability of merchandise and maintain inventory

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