Customer Service Administrative Assistant

Cheryl Baehr

** ****** ***. *******, **. *****

Hm: 860-***-**** - Cell: 860-***-**** - fourbaehrs@ att.net Summary

Dedicated and focused Administrative Assistant II and Customer Service Assoc., who excels at prioritizing, competing multiple tasks simultaneously and committed to deliver high quality results with little supervision.

Highlights

* Offer numerous years of experience in patient *Self directed focused, Customer Service oriented environments. *Strong interpersonal skills

* PC Literate with proficiency in MS Office & Word, *Schedule Management And Allscripts Medical *Collections

* Insurance verification and authorizations *Professional and mature Experience

Team Leader and Cook for Ruth Chaffee Elementary School August 2012

Newington Food & Nutrition - Newington, CT

>Making sure job descriptions and e-mails are being followed

>Address all questions and concerns from staff, parents, and teachers

>Prep and cook daily menus

>Ordering - Produce and supplies

>Monthly Inventory

>Cashing out register/bank deposits

Certificate

I have a Serve Safe Certification and pass monthly Horizon Train Smart testings Administrative Assistant II & Authorization Assoc. March 2003 to 2010

Multi Specialty Group, OBGYN - Hartford, CT

>Assisting Administrative Assistant with any work or projects

>Make all appointments for first prenatal patients and contraceptive insertions, for a large multi- clinician office.

>Insurance authorizations for procedures, meds etc.

>Answering multi phone lines

>Backing up front desk; Greeting patients and updating demographics and insurance.

>Complete daily task list from the Allscripts system Front Desk Associate

December 1996 - March 2003

Prohealth Physicians - Elmwood Medical Group - West Hartford

>Greeted patients, updated insurance, demographics and answered phone.

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