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Warehouse Manager, Logisitcs Director

Location:
Mansfield, NJ, 08022
Posted:
January 22, 2017

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Resume:

David Schwartz

908-***-**** acyexv@r.postjobfree.com linkedin.com/pub/david-schwartz/6/31a/2a8

Executive Relationship Building Cost Control P&L Budgeting Conflict Resolution Complex Troubleshooting Strategic Planning Staff Leadership & Development/Training Cross-Functional Communications Profit Goal-Setting Customer Relationship Management Scheduling Logistics Planning & Supply Chain Management Inventory Control Program & Project Management Regulatory Compliance Administrative Management Contract Administration Process & Continuous Improvements Business Development Change & Turnaround Management 3PL Operations C-Level Customer Service Reverse Logistics Cycle Counts MS Office Suite

Accomplished, results-oriented and hands-on LOGISTICS & SUPPLY CHAIN MANAGER with 20+ years of pragmatic leadership experience consistently meeting deadlines while increasing company revenue/productivity through detailed business, cost analysis and developing, motivating and leading top performing teams. Highly motivated and self-directed team leader who thrives in high-pressure environments while excelling in logistics, customer relations, financial reporting, budgeting/forecasting, staff management and team-building skills. Customer-focused problem solver and troubleshooter seeking to leverage a leadership background into an operations management role with a progressive organization.

Key Contributions

Led operations by defining vision and growth strategy, executing innovative problem solving, creating and executing business plans, coordinating air, ocean and ground shipment logistics, launching breakthrough new products/services, and leading on time/budget cross-functional teams to maximize revenue and profitability.

Successfully transitioned operations from a -$1.5 million loss to a profit of +$1.3 million by the end of the first year as a General Manager, driving a downward trend into a positive revenue flow.

Identified a closer New York hub location and relocated a facility to reduce truck volume from 6 to 1, truck delivery mileage by 30 miles each way, and save $220K annually.

Revitalized the fledgling customer service department by shadowing personnel to identify discrepancies and implementing a new training and operations protocol to boost service delivery, issue resolution, and performance.

Assigned specific accounts to customer representatives to adopt ownership of the accounts and maximize client satisfaction.

Eliminated regulatory risks by authoring and establishing new standards of operation to ensure employee adherence to compliance protocol.

Optimized staff morale by offering a quarterly bonus to capture increased customer satisfaction scores.

Ensured manpower met customer demands by growing customer service department from 5 to 9 employees.

Devised a plan to expand operations into Miami, Florida for presidential review to support franchise owners and optimize profitability.

Worked with major Pharmaceutical companies, setting up SOP’s for handling domestic and international shipping.

Professional Experience

Laparkan Trading Ltd. Inc. Logistics Company Linden, NJ 2014-2016

Northeast Regional Manager (Freight Forwarding)

Spearheaded all air/ocean shipment operational lifecycle activities for the Northeast with 35+ employees spanning 7 locations in New York and 2 in New Jersey, including hubs for all companywide ocean freight.

Reduced costs and streamlined operational efficiencies by developing a plan to increase container and airfreight load/shipment volume than in previous years.

Consolidated hub supply inventory to optimize terminal freight space throughout New York and New Jersey.

Eliminated financial discrepancies by accurately managing budgets and P&L with zero profit erosion.

Streamlined productivity by implementing a lean management program.

Versant Supply Chain, Inc. Cranbury, NJ 2011-2013

Branch Manager (Freight Forwarding)

Enhanced operational performance by effectively managing 10 staff members while hiring top talent, training staff on best practices and protocol and coordinating customer service, logistics and billing to ensure optimal productivity.

Significantly improved sales and profitability by adding new freight forwarding clients for export/import, ocean/air, and domestic operations.

Increased sales volume $3K weekly by securing several logistics accounts.

Won 3 new staffing accounts for inclusion into company portfolio to secure $10K weekly in revenues.

David Schwartz Page 2

Professional Experience-continued

Strengthened branding initiatives by creating a targeted marketing and lead generation campaign to yield positive cash flow results within 4 months while maximizing outreach, visibility and awareness.

Saved $12K per year over a 5-year lease by planning/implementing a major office relocation, including surveying potential locations and supervising the physical move.

Optimized cost savings by negotiating relocation agreement.

Improved staffing results to reach client and company standards of fulfilling requests within 24 hours.

Created staffing coordinator SOPs to eliminate knowledge gaps and improve service execution.

Conducted morning and evening meetings to share best practices and project updates to ensure goal attainment.

Replaced 2 staffing coordinators with enthusiastic and energetic professionals to improve productivity.

Pilot Freight Services Elizabeth, NJ 2006-2010

District Manager (Freight Forwarding)

Revived a bankrupted, high-volume franchise back to profitability after corporate assumed control.

Reduced customer service complaints 60%+ by reorganizing department and developing SOPs.

Increased sales 20%+ YOY for 3 consecutive years by expanding export/import trade lanes to Canada and other countries.

Expanded global footprint into international air and ocean operations by executing effective export strategies through enhanced capabilities and outpricing international shipping competitors.

Recruited and trained 3 sales managers to reach franchisor goals and meet market needs, including new international scope.

Turned around sagging morale by demonstrating sincere commitment and leading by example

Reduced overhead and improved profitability by $8K monthly by outsourcing local pickups and deliveries.

Combined terminal and gateway operations into larger facility to save $100K in labor/space costs.

Received 2 corporate awards for achieving $1M in monthly sales while providing bonus to entire team.

Service by Air (SBA), Inc. Woodbury, NY 2000-2006

VP Growth & Development (Freight Forwarding)

Increased Eastern US terminal sales by directing top performing teams and monitoring performance to drive productivity.

Restructured Philadelphia office and initiated international business to secure a first year sales increase of 13%.

Opened a new and profitable operation in Miami to secure $1.65M in first year sales.

Negotiated lease and hired/trained 8 staff members in ocean, air export, import and domestic shipments.

Secured $300K annually in fulfillment account while customer added same size business to Atlanta office.

Captured Miami office success to allow ownership transfer from corporate to franchisee in Orlando.

PREVIOUS WORK HISTORY:

Director Domestic Services, Halbart Express (Wholesale International Courier), Jamaica, NY, 1995-2000

Education & Professional Development

Graduate Program-Certification in Work Measurement, Harry Mitchell College, Nottingham, UK

Masters in Education (14 Graduate Credits), Adelphi University, Garden City, NY

Bachelor of Arts, International Relations, Widener University, Chester, PA



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