Lisa R. Banks

*** *. **** ***, ****, Ohio *****

Home: 419-***-**** Mobile: 419-***-**** acyeql@r.postjobfree.com

Objective

Reliable, service-focused with excellent customer service, writing and communication skills.

Professional and technically skilled in attending to clients in diverse settings including

experience with people with mental and behavior issues. Dedicated and responsible worker

with the ability to learn new concepts and skills quickly.

Professional Experience

Lima Convalescent Home - Lima, Ohio

STNA Aug, 2016 - Present

Giving patients the best care possible under the guidance of a registered nurse and other health

care professional. Working in the departments of Rehab Units and Dementia Units

Help patients with personal care and grooming, including bathing, dressing, toileting, hair

care and skin care.

Assist patients with walking, transferring in and out of wheelchairs and changing position

in bed, including feed patients that cannot feed themselves.

Monitor patients' vital signs and document care that was provided on patients' medical

charts while complying with HIPAA standards in all patient documentation and

interactions.

Howard Johnson Lima, Ohio

Housekeeping June 2016 Aug 2016

Maintain a clean, sanitary, comfortable and tidy environment for either while providing

excellent customer service for guest.

Acknowledges and greet guests in public spaces with a warm, friendly greeting.

Reviews daily inventory of rooms, arrivals and departures.

Reviews daily inventory of supplies needed to complete the assignments for the day.

Cleaning of rooms including: dusting, vacuuming, changing bed linens, cleaning

bathrooms, kitchen area, lobby and common areas.

Lima Memorial Health System - Lima, Ohio

STNA November 2015 - June, 2016

Caring for patients under the direction and supervision of a registered nurse and/or a LPN/LVN

while maintaining a positive and professional demeanor toward patients and staff.

Takes and records vital signs.

Measures and records height and weight. Calculates and records fluid intake and output.

Recognizes abnormal changes in body functioning and the importance of reporting such

changes to a supervisor.

Provides assistance as needed with medication reminders, bathing, skin care, grooming,

dressing, escort service, and other activities of daily living.

Transfers, positions and turns residents.

Contributes to the resident's assessment and the plan of care.

St. Ritas Medical - Lima, Ohio

Administrative Clerical Dept: Receptionist/Switchboard Operator/ Dispatcher Campus Police

Feb 2014 - September 2015

Responsible for safety and security of patients, visitors, associates, and the healthcare facility

environment and property.

Completes assigned and random patrols of the interior and exterior areas of the campus.

Investigates incidents of alleged thefts, accidents and reported lost articles and completes

form within 24 hours.

Lock and unlocks doors at designated times per schedule.

Documents shift activities on daily sheet and lists unusual circumstances in detail.

Complete a Security Incident Investigation Report when required by policy.

Reports fire and safety hazards and participates in facility emergency plans.

Monitor and control the flow of visitors

Night shift answering services for various Outside facilities related to St. Ritas

St. Ritas Medical Center - Lima, Ohio

STNA/ Nurse Tech April 2008 - February 2014

Provide basic nursing care to patients within the scope of the nursing assistant responsibilities

and performs basic nursing procedures under the direction of the licensed nurse supervisor.

Responsible for all direct client care in relation to programming, personal hygiene,

comfort and safety.

Administering medication, transporting clients and maintaining a neat and clean facility.

Provides safe bedside care and assistance delivered with integrity and compassion while

communicating effectively to both patient/resident and nursing team members to ensure

confidence and provide consistent care.

EDUCATION

2006, STNA Apollo Career Center Graduate,

High School Diploma, Lima Senior High School, Lima, Ohio

SKILLS

Customer Service

Receptionist duties

Data Entry

Switchboard

Interpersonal Communications

Writing Inspirational Self-Help Books

MS Outlook

MS Word

MS Excel

Activities of Daily Living (ADL)

Quality Patient Care

Facilitator/Leadership-Certificate

AFFILIATIONS

In Faith Ministries International Guest Information Booth & Food Pantry

References available upon request

Contact this candidate