Administrative Assistant, Office Coordinator

Valdina (Dina) L. Gravely

Email: **********@*****.***

Cell# 214-***-****

SUMMARY

Versatile team player seeking an administrative position in the Hartford area; I’m moving back to Hartford, CT to be closer to my elderly parents

SKILLS AND QUALIFICATIONS

Excellent organization and time management skills; ability to work in a fast-paced environment; strong focus on attention to detail; strong interpersonal skills; pro-active approach to work; ability to work under pressure; understands and recognizes priorities and deadlines; quick learner; ability to work with minimal supervision; professional handling of confidential or sensitive documents; excellent verbal and written communication skills; proficient in MS Word, Excel, Outlook, and PowerPoint

EXPERIENCE

Hilltop Securities Inc., Dallas, TX

Specialist, Retirement Plans, November 2013 - December 2016

Processed retirement account requests such as wire transfers, internal & external transfers, rollovers, ACH transactions, checks, and journals

Assisted brokers and representatives with questions & issues

Calculated required minimum distributions (RMD)

1099R & 5498 corrections

Clerical duties such as scanning & indexing requests

Use of Microsoft Office

Dallas County Auditor’s Office, Dallas, TX

Senior Secretary, March 2010 – July 2012

Provided secretarial support for the Dallas County Auditor and staff of 80+ personnel

Duties included but not limited to: interacting with the public in person and on the telephone, redirecting telephone calls to appropriate departments, arranging meetings, handling calendar scheduling, drafting/typing correspondence and reports, processing invoices and expense reports, preparing new hire paperwork, ordering office supplies, placing service calls, and maintaining office files

Coordinated and hosted a Texas Association of County Auditors educational seminar for county auditors appointed in Texas; approximately 50 auditors attended

Use of MS Word, Excel, Outlook, PowerPoint, and other county system

Dina L. Gravely

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JPMorgan Chase (Chase Home Finance), Lewisville, TX

March 2003 - November 2009

Executive Administrative Assistant (March 2006 – November 2009)

In an Executive Administrative Assistant capacity assisted with the development of the Default division, which was new to the Texas region. This division includes the following major departments: Collections, Bankruptcy/Foreclosure, Loss Mitigation, and REO (R

After the departments were properly staffed, became the Executive Administrative Assistant to the REO Manager while providing administrative support for REO section managers, supervisors and 100+ person

Created and maintained group email lists and which was instrumental with communication between my manager and his department. Created and maintained a telephone and cubicle list which integrated 2 companies (Chase & EMC) staff into one list

Performed office duties involving word processing, distributing data, filing, and telephone reception

Prepared correspondence and business related documents including invoices, T&E expense reports, and new hire requests

Handled calendar scheduling as instructed

Coordinated travel arrangements, meetings, teleconference, and luncheons

Developed and maintained a filing system for administrative files

Ordered and distributed office supplies; placed service and maintenance calls

Liaison between vendors and senior manager regarding new business

Use of Microsoft Word, Excel, PowerPoint, Visio, Outlook and Lotus Notes

Administrative Coordinator (March 2003 - March 2006)

Provided administrative support for 2 division managers, 12 unit managers and 200+ personnel; front desk support for the department

Performed general office duties involving word processing, distributing data, filing, and telephone reception

Prepared general correspondence and business related documents including invoices, T&E expense reports, and new hire requests

Directed maintenance technicians, vendors and visitors to appropriate equipment or personnel

Ordered and distributed office supplies; place service and maintenance calls

Made and/or coordinated travel arrangements, meetings, teleconferences and luncheons

Use of Microsoft Word, Excel, PowerPoint, Visio and Lotus Notes

Transferred/promoted to an Executive Administrative Assistant position within the firm

Dina L. Gravely

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MILITARY SERVICE

United States Army, Fort Campbell, KY

Administrative Specialist, Active Duty, January 1983 - January 1986

EDUCAT

Fox Institute of Business (formerly Hartford Secretarial School), Hartford, CT

Business/Secretarial Skill Training

Completed: 1991

US Army, Fort Jackson, SC

Administrative Specialist Training

Completed: 1983

REFERENCES

Available Upon Request

Contact this candidate