Administrative Assistant

Location:

Posted:

January 21, 2017

PATRICIA SMITKA

Professional Summary

Resourceful problem solver with strong computer skills

Detail-oriented and organized at managing personnel, property and special projects

Property Manager adept at overseeing staff and maintenance teams and acting as a liaison between residents and board members

Committed to ensuring a safe and comfortable environment for residents as well as advocating for the needs of the building board

Work History

VIP - Property Management 400+ Units 06/2013 to 11/2016

Knowledge of housing through Federal, City, and State Agencies

Completed move-ins and move-out walk-throughs with residents.

Introduced and monitored effective lease renewal programs

Carefully screened applicants for tenancy, verified income, assets and expenses and completed file tracking sheet for each applicant

Maximized rental income while minimizing expenses through effective planning and control

Prepared specifications, solicited bids and approved subcontracts for building services

Communicated effectively with owners, residents and on-site associates

Followed up on delinquent tenants and coordinated collection procedures

Evaluated and recommended changes in rental pricing strategies

Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes

Communicated with landlord regarding building and tenant issues

Generated professional networks by engaging in professional, industry and government organizations

Delivered emergency 24-hour on-call service for any tenant issues and Responded to all Common Area Maintenance (CAM) inquiries

Maintained current contract files as prescribed by company contract policies and procedures

Developed and executed plan to achieve and maintain 97% or better rate of occupancy Senora - Senior Data Tech, 08/2009 to 06/2013

Obtained scanned records and uploaded them into the database

Organized forms, made photocopies, filed records and prepared correspondence and reports

Added new material to file records and created new records

Corrected rejected prescription by contacting doctors’ offices, patient, or correcting error from data entry

Entered late response orders from the doctor’s office and made user they went out in a timely matter for delivery to our client

Contacted patients to verify their accounts, co-payments and eligibility NDFS - Trustee Sales Administrative Assistant 03/2008-07/2009

Reduced overhead by taking on more responsibility with creative and administrative projects

Adhered to all federal and state compliance guidelines relative to retail mortgage lending

Verified all sales documents

Collected all valued information prior to the sale of the property

Prepared the proper deed of sale to the title company for auction

Invoiced sales - documents recorded, property tax, sale amount, attorney fees

Entered the final recorded deed of sale into the system and closed the file Education

Associate of Arts: Business Administration 2010 American InterContinental University - Hoffman Estates, IL Additional Information

In 1999 – 2002 I managed a retail store, received numerous awards for highest sales in the district.

In 1995 -1999 I managed a 60 units complex that was a HOA property

In 1993-1995 I was assistant manager/bookkeeper for 1500 unit complex Professional Contacts – Upon Request