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Data Entry Customer Service

Houston, Texas, United States
January 22, 2017

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Felicia McIntyre

***** *********** **, *******, ** 77049




I offer over nine years as an Accounting Clerk in the transportation industry. I am proficient in Administrative support, and shipping receiving functions with over five years related experience. I have excellent data entry skills, attention to detail, telephone skills and the ability to multi-task within a deadline oriented environment.


2013-2016 JSW Steel, Baytown, TX

Data Entry Met Lab

Print out the tensile, charpy, through thickness, and drop weight worksheets for the tester to break the steel.

Enter the tensile, charpy, through thickness, and drop weight information from the worksheets into the system.

Prepare the MTR bulletins for the releasing of the steel to be put on trucks, rail and barge.

File all tensile, charpy, through thickness, drop weight, and MTR bulletin.

2012-2013 Interfaith of the Woodlands, Houston, TX

Financial Aid Customer Support Specialist

Provides superior service to customers seeking assistance with training and/or childcare in a fast paced, multi-functional call center environment.

Counsels customers via telephone regarding career planning and educational options, and helps customers obtain financial assistance and services in order to find a job.

Assists customers with applications and required documents for financial assistance with childcare needs.

Data entry and communication with internal and external customers (residents, Financial Aid Payment Office, approved schools, Workforce Solutions employees, etc.).

Interactions are high volume via phone and/or other virtual communication methods

2011-2012 Boasso America, Channelview, TX

Billing Specialist

Prepared and verified paperwork to make sure packets were complete

Scanned documents

Enter information on excel spreadsheet and send them to corporate

Process invoices

Consolidated billing is done separately

I am also the relief for the shipping clerk during the lunch hour.

2006-2010 Ceva Logistics, Houston, TX

Accounting Clerk

Assisted eight accountants in the Inter-company/Foreign Agent accounting department.

Scanned invoices into the system for the stations and accountants would be able to view the invoices before month end close.

Entered data into the Oracle system for the accountants in a timely manner so they would be able to clear their accounts receivable invoices and meet the monthly deadlines.

2005-2006 UTI Logistics, Baytown, TX

Label Control/Slotter

Sorted and gave labels to the order fillers to place on the outgoing freight.

In my down time I would help the loaders unload and load the trucks with pallet jack.

Input the incoming freight into the computer.

2003-2005 Gulf Winds International, Houston, TX

Accounts Payable Clerk

Managed work flow of vendors invoices in a timely manner

Processed and code Accounts Payable invoices

Managed Purchase Orders and 3 way matching

Ensured timely and accurate payment of vendor invoices

Maintained vendor relationships with all national vendors

Reconciled vendor accounts

Ensured all A/P problems are resolved in a timely manner

Processed requests for employee reimbursements of business travel and entertainment expenses

Entered all drivers payroll into the computer.

2001-2003 Certified, (V & M Star) Houston, TX

Shipping Clerk

Worked as a customer service representative at the check in window so the truck drivers could receive there outbound bill of lading.

Mailed and faxed all shipping documents and bills of lading to the customers.

Posted and broke down previous day shipments to be release that day.

Set up rail car receiving work sheets and entered all pipes from those rail cars sheets into the EFD/Pipe System.


1996 Lee College Baytown, TX

Associate Applied Science, Executive Secretary

I was a member of professional secretary's club.

Technical Skills

Microsoft Excel (Certified)

Microsoft Word (Certified)

Windows 95, 98, 2000

Nova (Accounting)

Oracle (Accounting)

Peachtree (Accounting)

AS 400 (Accounting)

MAS 90, 2000 (Accounting)

MS Outlook

Typing (55 wpm)

Data Entry (7,000 keystrokes)

10 Key (touch)

UPS On-line

FedEx On-line

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