Strong customer service, detailed oriented, highly organized
Resume:
Kristin M. Sims
Colorado Springs, CO 80905
Objective: To obtain employment with a reputable firm and secure employment in a position that is both challenging and rewarding with the potential for advancement. I seek the opportunity to utilize my customer service, organizational and communications skills to the best of my ability to benefit the company and myself to achieve mutual goals.
Education:
Blair College, Colorado Springs, CO. Medical Insurance Billing and Coding. July 2001 - Nov2001
John Tyler Community College, Chester, VA. Arts and Sciences. Jan 1998 - May 1999
Thomas B. Doherty High School, Colorado Springs, CO. June 1991
Personal Skills:
Customer service oriented
Detail oriented with excellent organizational skills
Team player with the ability to work independently
Diverse background capable of learning skills quickly
Innovative self-starter who thrives in a fast paced environment
Medical Knowledge: Computer Skills:
Records/Charts MS Office 2007
Insurance Billing Medisoft
Claims Processing Medical Manager
ICD-9 and CPT Codes
HCFA-1500 form
Professional History:
Dollar Tree, Cashier/ Sales Associate Nov 2013 - Present
Primary job duties include greeting customers, ringing up purchases, handling returns, and answering questions about products, policy and services.
Doubletree Hotel, Server Apr 2011 - Dec 2012
Server within the restaurant, lounge and room service.
Pinpoint Staffing, Office Assistant Sept 2008 - Dec 2010
Assigned to the Gill Foundation. Greeted guests, set-up and break down after meetings and events of up to 60 people. June 2009 - Dec 2010
Assigned to Young Life Service Center within the benefits department. Reviewed and revised their Medical Plan Document that was out of date. Responsible for sorting mail, distributing HCFA forms among the claims processors and entering W9 business information. Sept 2008-Jan 2009
Checker O’Reilly Auto Parts, Driver/ Merchandiser July 2010 - Sept 2010
Delivered parts to commercial accounts, check in deliveries, stocked product, reset planograms, assisted customers and daily cleaning duties.
Kohl’s Department Store, Sales Associate Nov 2009 - May 2010
Maintain floor, fitting rooms, assist customers, and backup cashier as needed.
Add Staff Employment Agency, Billing Assistant Mar 2008 - July 2008
Assigned to Colorado Otolaryngology Associates. Assisted the business office manager with posting charges using All Meds and Centricity programs. Viewed and verify codes the physician and medical assistants posted, tied the diagnosis codes to the correct CPT codes and modifiers if needed.
Target, Shoe Specialist July 2006 - Jan 2008
Ensured guest service, located products, and maintained floor. Promoted to shoe specialist within 1yr. Kept department organized, stocked, inventory and reset planograms.
Sheraton Hotel, Server July 2004 - Feb 2006
Hostess for the restaurant and then became a server. Early 2005 transferred to the bar.
Premier Orthopedics, Medical Receptionist Mar 2004 - Apr 2004
Greeted and checked in patients, obtained required forms, collected co-pays, scheduled follow-up appointments and other office functions as needed.
Defense Commissary Agency (DeCA), Store Worker (WG4) Dec 2002 - Nov 2003
Peterson Air Force Base Commissary. Worked in the warehouse receiving and verifying shipments from suppliers. Also worked produce and meat departments maintaining product, price verification, label changes and customer service.
CSHP, Medical Records Clerk July 2001 - Nov 2001
Maintained all incoming patient information. Coordinated and researched with other departments and sites to maintain the flow of records.
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