KIM OWENS

**** *** **

IOWA CITY, IA *********

319-***-**** (Home)

acydqy@r.postjobfree.com

Professional Experience

Customer Service May 2015 to Nov. 2016

North Fork Plumbing and Supply, IOWA CITY, IA

Online customer service rep who answered questions, processed online order forms and handled

the process of billing the customers for the orders placed.

ON LINE CUSTOMER REP July 2006 to Apr. 2015

LCA SALES, IOWA CITY, IA

Online customer service, answering customers questions through email. Processed online orders

and handled the billing for the orders. Notified customers once orders were shipped along with

tracking information.

Owner of Flower Shop Apr. 1994 to Sept. 1998

Self, Lincoln, NE

Owned flower shop where I took care of the accounting and daily close out. Took orders online,

phone and in person. Took care of ordering flowers, plants and supplies for day to day operation

and for special events. Flower arranging for daily operation of the shop and special events.

Education and Professional Development

1978 SUNY FARMINGDALE, Iowa

Associates: Clinical/Medical Lab Technician/Assistant (Cert)

1976 Lindenhurst High School, Iowa

High School/GED: High School Diploma

Technical or Computer Skills

Computer Literate, Customer service, General Office, Internet Knowledgeable, Invoicing, Retail Sales,

Sales, Typing, Accounting, Billing, Computer Skills, Event Planning, General Office Duties

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