NICHOLAS J. LICARY, M.B.A., RT(R)

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Home: 843-***-**** Myrtle Beach, SC 29579 Mobile: 608-***-****

SUMMARY: Progressively responsible experience in healthcare administration, business

development and management operations. Principle achievements have been in the

areas of administrative coordination and operations, project development, marketing

analysis, financial budgeting and strategic planning, and design construction.

Customer relations minded with skills in problem identification and resolution.

Mission focused with strong emphasis in team-orientated leadership. An effective

communicator.

EXPERIENCE:

2013 to Present Management and Consulting Services

Myrtle Beach, SC

Operations Management and Financial Accounting

President and Owner

Provided business development and expansion expertise

Established company accounting system

Prepared monthly reports (Profit and Loss, Balance Sheet, Cash Flow Analysis)

Created Employee and Policy Manuals

Identified areas for increased profitability and developed plans to achieve goals

Federal and State Regulation Compliance services

2008 to 2013 LogistiCare Solutions, LLC

College Park, Georgia/Mullins, South Carolina/Madison, Wisconsin

Medicaid Transportation and Logistics Management Broker

2011 to 2013 General Manager for Wisconsin Operations

Managed the Wisconsin Operations and administrated contract compliance for

Medicaid transportation services throughout the State. Responsible for the direction

of operating functions of four Service departments with an operations staff of 126

employees in the State Corporate Office. Financial responsibilities include managing

two State contracts totaling $67 Million in revenue. Created annual budgets for State

operations and monitored financial activity with weekly reporting. Participated in the

Statewide MCO/HMO RFP writing process, and post response questions for two

State contracts resulting in Awards. Developed new transportation companies and

maintained availability of the overall Provider Network. Maintain compliance for

Federal and State Regulations. Reports to the Senior Vice President of Corporate

Operations.

Supported Membership base of approximately 1 million participants-Wisconsin

Negotiated/Established/Managed 192 South Wisconsin Provider Contracts

Implemented a On-Line Order Entry Services Web Portal

Presentations: Groups, Individuals, Tutorials using Power Point Slides

Negotiated Subcontractor contracts for the Network Development

Designed and Proposed an automated Member/Provider assignment method to

match closest Provider with least cost Provider

Contracting with Managed Care Organizations for services

Introduced Field Auditing for Network Providers and suppliers

2008 to 2011 Assistant General Manager for South Carolina Operations

Managed the South Carolina corporate office and administrated contract compliance

for Medicaid transportation services throughout the State of South Carolina.

Responsible for the direction of operating functions of four Regional Offices.

Financial responsibilities include managing two State contracts totaling $47 Million

in revenue. Created annual budgets for State operations and monitored financial

activity with weekly reporting. Managed operating staff of 60 employees in the State

Corporate Office and a combined 16 employees located in four Regional Offices.

Participated in the RFP responses and post response questions for two State contracts

resulting in Awards. Developed new transportation companies and maintained

Nicholas J. Licary

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availability of the overall Provider Network. Maintain compliance for Federal and

State Regulations. Reports to the Senior Vice President of Corporate Operations.

Accomplishments:

Participated in RFP responses and post response questions for two State contracts

Appointed to the State Broker Board for Contract Administration

Created and Implemented five Corporate wide Operating Standards Policies

Assisted Providers with Business setup and organization structure

Developed and implemented Credentialing process for new Providers

Supported Membership base of approximately 440,500 participants-South

Carolina

Negotiated/Established/Managed 152 South Carolina Provider Contracts

Established Contract performance standards and monitoring plan

Created the State of South Carolina Provider Manual for service delivery

Negotiated Subcontractor contracts for the network services

Participated in a Quality Assurance Plan for Complaint handling process

Participated in Provider Network Building in multiple States

Created a Quality Assurance Plan to Monitor Program Services

Expansion of Network Providers through Recruitment

1996 to 2008 CAREAVAN, Inc. of Wisconsin

Loves Park, Illinois/Beloit, Wisconsin

Medical and disabled transportation service

President and Owner

Owner and Chief Executive Officer of a private service business. Directed all aspects

of business operations including asset acquisition and management, maintain

financial integrity, personnel, State and Federal regulatory compliance, business

expansion, and contract negotiations. Coordinated the activities of 35 staff positions.

Accomplishments:

Negotiated the purchase of Winnebago County Paratransit System (2/96)

Developed electronic Medicaid billing system for Illinois and Wisconsin (8/96)

Created fully integrated computer network for service request (1/97)

Conducted multiple service presentations

Established a business accounting system with CPA overview to maintain financial

integrity.

Established computerized reservation, routing, and billing system utilizing Global

Positioning (GPS) coordinates (1/02)

Successfully contracted with Federal, State, County, and Municipal Governments

for transportation services (1/98, 6/99, 4/01, 1/03, 4/04, 2/06)

Implemented HIPAA complainant electronic billing system Wisconsin (4/04)

Business expansion of service from 40,000 trips (1998) to 96,000 trips (2007)

annually

Instituted new HIPAA protocol for patient information and electronic data

transmission and billing for State and Federal agencies Illinois (11/04)

Successfully completed Illinois Medicaid Program Audit with no citations for

record keeping, billing accuracy, documentation, and service (02/05)

1993 to 1996 WINNEBAGO COUNTY PARATRANSIT SYSTEM

dba Care A Van, Rockford, Illinois

Medical and elderly/disabled persons transportation services

Chief Executive Officer/President

Directed the operations of the entire agency including asset management, financial

planning and budgeting, policy and procedure, business development, service

standards, contract negotiation and performance appraisal of management staff.

Coordinated the effort of four (4) management and 38 staff positions. Appointed to

the Board of Directors and functioned as the liaison between Board of Directors

desired goals and the staff for the establishment of management and operational

objectives. Regulation compliance assurance with governmental agencies.

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Accomplishments:

Negotiated and executed Bargaining Unit Agreement (11/93)

Developed Risk Management Program for HazCom, Infection Control, Client

Services, Equipment Maintenance Program (2/94)

Established Computerized Vehicle Inspection and Maintenance Program (6/94)

Upgraded computerization of organization through software enhancement, training

and creation of local area network operating system (8/94)

Converted agency from federally funded services to a privately operated and funded

non-for-profit corporation (9/95)

Developed/coordinated on-line electronic Medicaid billing system (12/95)

Coordinated the dissolution of the Corporation (2/96)

1992 to 1993 CRUSADER CENTRAL CLINIC ASSOCIATION, Rockford, Illinois

28-Provider multi-specialty Community Health Clinic

Clinical Operations Director

Directed and coordinated activities of the medical support services including Nursing,

Laboratory, Medical Records, Radiology, Patient appointments and three satellite

facilities. Established operating systems to organize the delivery of services. Served

as the HazCom (OSHA) and Risk Management Officers. Responsible for 8

management and 124 staff employees and acted as liaison between medical providers

and support staff. Prepared annual budgets (financial and personnel) and monitored

compliance. Served as Chairman on Senior Management Team (rotating), HazCom,

Risk Management and Quality Assessment and Improvement Committees.

Accomplishments:

Developed organizational/operating plan for new pediatric satellite facility (10/92)

Developed/implemented Risk Management plan for medical practice and clinical

support staff

Reorganized Nursing Services and Medical Records departments to improve

patient/information flow (12/92)

Developed/proposed a medical Quality Assessment and Improvement program

(2/93)

Implemented computerized patient flow analysis program (3/93)

Revised/implemented employee blood borne pathogen/HazCom program with

development of a post-exposure and follow-up plan (4/93)

Participated in program grant writing process, submitting for all medical/clinical

services

Participated in telephone system evaluation and selection (6/93)

Insured Clinical Laboratory Improvement Amendment (CLIA) compliance

1984 to 1991 LAKELAND MEDICAL CENTER, Elkhorn, Wisconsin

119 bed rural community hospital

Administrative Director, Imaging Services

Provided overall direction and coordination to six Diagnostic Imaging departments:

Radiology, Computed Tomography, Ultrasound, Nuclear Medicine, Magnetic

Resonance, and Echocardiology. Developed annual budgets for both revenue and

expense and created a spreadsheet monitoring system. Trained and developed 28

employees through in-service programs. Developed and implemented a Quality

Assurance program. Selected equipment of major capital expenditures with Hospital

Board presentation and approval. Arranged purchasing agreements and negotiated

contracts. Served on the Management Council, Finance, Health and Safety, and Data

Strategic Planning Committees.

Accomplishments:

American College of Radiology Mammography Accreditation (8/91)

Participation/implementation Heart Catheterization mobile services (7/91)

Justification/selection/installation computed sonography equipment (4/91)

Proposed/developed Endoscopy Laboratory department (10/90)

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Proposed/selected/installed nuclear imaging S.P.E.C.T. equipment (4/90)

Proposed/developed Mobile Health Services for Nursing Homes (6/89)

Proposed/developed Echo cardiology department (12/88)

Participated/implementation M.R.I. mobile service consortium (6/88)

Developed/implemented marketing plan resulting in increased procedures from

17,880 (1985) to 34,675 procedures (1990)

Recognition of Breast Screening Program American Cancer Society (9/87)

Proposal/selection/installation of fixed-base C.A.T. scanner (5/87)

Design/installed computerized order entry system (10/86)

Redesign/construction to expand department facilities (2/86)

Proposed/established mobile C.A.T. scanning services (5/85)

Regulatory Compliance: Maintained JCAHO Standards for Accreditation: Surveys

Aug. 1985, Aug. 1988, and July 1991. Completed Nuclear Regulatory

Commission Surveys for Nuclear Medicine Services with no citations, Sept. 1986,

Jan, 1989 and May 1991.

1975 to 1984 BELOIT CLINIC, S.C., Beloit, Wisconsin

45 physician multi-specialty facility

Radiologic Technologist

Performed routine radiographic procedures, including fluoroscopy. Assisted in

management duties including quality control, day-to-day department operations,

purchasing inventory management, planning and scheduling. Acted as supervisor in

the absence of department manager.

Special Projects Assistant

Projects completed concurrent with technologist duties. Acted as special assistant to

the clinic administrator on specific projects:

Completed marketing study for the identification of patient base.

Proposed feasibility study for the selection and purchase of telephone equipment.

Participated in profit sharing consultant selection.

Assisted with satellite clinic sites development.

1973 to 1974 ROCKFORD MEMORIAL HOSPITAL, Rockford, Illinois

485 bed acute care hospital

Radiologic Technologist

Performed radiography and special procedures with emphasis in tomography.

EDUCATION

December 2003 Master Business Administration

Cardinal Stritch University Milwaukee, Wisconsin

Career emphasis in Master Level Management principles.

May 1989 Bachelor Business Administration

University of Wisconsin Whitewater, Wisconsin

Emphasis in management, finance, cost accounting, purchasing and materials

management.

December 1979 Associate Degree General Studies

University of Wisconsin Janesville, Wisconsin

July 1972 Registered Technologist Radiology

St. Joseph's School of Radiologic Technology Marshfield, Wisconsin

Graduated second in class and scored in the upper 10% on registry exam.

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