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Customer Service Sales

Lithonia, Georgia, United States
January 21, 2017

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Kenneth Hewitt



Customer-oriented professional with excellent interpersonal and communication skills. Reliable and hardworking, committed to getting each job done as quickly, efficiently and safely as possible. Exceptional organizational skills and strong attention to detail, and a punctual sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.


Monarch Concrete, Atlanta, GA - Carpenter Helper

JANUARY 2014 - MARCH 2014

●Helped carpenters by performing duties that include using, supplying or holding materials or tools, and cleaning work area and equipment.

●Completed tear-down of existing structures and prepared for new construction.

●Dug trenches, backfilled holes and compacted earth to prepare for new construction.

●Prepared and cleaned construction sites by removing debris.

●Loaded and unloaded building materials used for construction.

Carpet Depot, Decatur, GA - Warehouse Manager

MARCH 2014 - OCTOBER 2016

●Worked side-by-side with sales professionals, warehouse personnel, service technicians and installers, and customers.

●Managed inventory and prepared customer orders.

●Responded to all customer inquiries thoroughly and professionally.

●Measured and cut carpet

●Answered customer questions about product availability and shipment times.

●Completed all cleaning, stocking and organizing tasks in assigned sales area.

●Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.

●Operated forklifts and other heavy machinery safely.

Uber/Lyft, Atlanta, GA - Driver

OCTOBER 2016 - Current

●Ensured that customer arrived safely and timely to their destination while creating customer satisfaction.

●Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

●Provided an elevated customer experience to generate a loyal clientele.

●Created Excel spreadsheet and maintained files to track mileage, maintenance, and miscellaneous expenses.


DeKalb School of the Arts, Avondale Estates, GA - College Preparatory Diploma


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