Information Technology Training

DURRELL ANTHONY GREEN

** **** ******, ***. **** ~ Slidell, Louisiana 70461

504-***-**** ************@*****.***

INFORMATION TECHNOLOGY SPECIALIST

Second-to-none U.S. Army training in providing proactive, customer-focused support to end-users while building, troubleshooting and maintaining network systems. Highly organized with an exceptional ability to manage multiple projects, tasks and priorities effectively in a highly dynamic and interactive environment. Integrates business requirements with the latest technologies to deliver cost-effective solutions. Swiftly comprehends the “big picture” and executes the boldest of organizational visions. Core competencies include:

Network Security Superb Communicator Team Building

LAN/WAN Strategies Helpdesk Support Total Customer Focus

Quality Assurance Mentoring & Training Excellent People Skills

PROFESSIONAL EXPERIENCE

Information Technology: Awarded Military Occupational Specialty 25B (Information Systems Operator-Analyst) with assignments in the most demanding of operational environments. Resourceful and adaptable, exercising superb competence with every project.

•Hits the ground running. Seeks and assumes responsibility. Meets challenges with a keen understanding of resource needs.

•Resolved all technical challenges swiftly and effectively with a “customer first” attitude and very few issues having to be escalated.

•Installed, configured and monitored LANs and WANs; provided network administration; created passwords; oversaw network security.

•Monitored computer systems and diagnosed/repaired problems; implemented new applications and methods when appropriate.

•Provided expert technical support to customers on hardware/software installation, operation, troubleshooting and maintenance.

•Applied state-of-the-art testing and diagnostic methods and procedures to locate and correct malfunctions and/or failures to optimize system performance.

Leadership & Supervision: A superior leader with demonstrated performance in high-pressure environments. Improved organizational performance through hands-on training and a leadership approach that emphasized decision-making through active listening.

•Superbly managed and motivated assigned personnel; earned a reputation for firm, yet compassionate mentorship.

•Approachable, easily builds rapport with subordinates, peers and senior management.

•Proven proficiencies in training new personnel; renowned for professional expertise.

Problem-Solving & Analysis: Consistently implements keen analytical abilities and a proven team-based work dynamic with a systems-oriented approach to facilitate efficient and effective solutions. A critical thinker open to alternative views to optimize decision-making.

•Excels at proactively identifying network bottlenecks and recommending immediate, practical and cost-effective solutions on site.

•Continually evaluate the processes in place to ensure that the best possible solution is applied to each task. Customer services always a top priority.

Continued …

Durrell Anthony Green Résumé / Page 2

EMPLOYMENT

COASTAL INTERNATIONAL SECURITY 2015- Present

Security Officer

ACADEMI, Afghanistan 2014 – Present

Armed Security Guard

LOUISIANA ARMY NATIONAL GUARD, Various Duty Stations 2005 – Present

Information Technology Specialist

DEPARTMENT OF DEFENSE 2012 – 2014

Civilian Marine Police Officer (GS-0083-07)

TRIPLE CANOPY, INC. 2011 – 2012

Force Protection Officer / Field Training Officer

AMERICAN SECURITY PROGRAMS 2010 – 2011

Security Officer / Assistant Shift Supervisor

MILITARY STATE DEPARTMENT, Hammond Aviation Base & New Orleans, LA 2006 – 2010

Louisiana Military Police Officer

EDUCATION & TRAINING

TULANE UNIVERSITY, New Orleans, Louisiana

Bachelor of Science, Information Technology, currently enrolled

Awarded Military Occupational Specialty 25B, Information Systems Operator-Analyst, concurrent with these equivalent civilian job titles as defined by the U.S. Dept. of Labor’s Dictionary of Occupational Titles (DOT), the Occupational Information Network (ONET), and the Occupational Employment Statistics (OES):

•Computer Operators (ONET 43-9011.00)

•Computer Operators, Except Peripheral Equipment (OES 56011)

•Data Processing Equipment Repairers (OES 85705)

•Electronics Mechanic (DOT 828.261-022)

•Electronics Repairers, Commercial And Industrial Equipment (OES 85717)

•Peripheral EDP Equipment Operators (OES 56014)

Other Military Occupational Specialties: 21W, Carpentry and Masonry Specialist; 13B, Cannon Crewmember; 92W, Water Treatment Specialist; 31B, Military Police; 11B, Infantryman

Selected Military Training: U.S. Army Information Systems Operator-Analyst; Primary Leadership Development Course (PLDC); Basic Noncommissioned Officer Course (BNCOC); Total Army Instructors Training Course (TAITC); Communications Security; Infrastructure Security; Security +; Intrusion Detection and Risk Management; Windows XP: Fundamentals; Microsoft Windows Server 2003: Network; IP Addressing and Routing; Planning and Implementing an Active Directory; Operating Systems And TCP/IP; Encryption Technologies; Firewalls and VPNs; Carpentry & Masonry Training; Cannon Crewmember Training; Infantry Training; Military Police; Water Treatment

REFERENCES

Excellent references furnished upon request.

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