| Resume alert | Resumes 1 - 10 of 698 |
Software Development Quality Assurance
Westerville, OH
... uncover and resolve deficiencies before reaching customer through implementation of product/process auditors • Reduced customer complaints from 35+ per month to the current state of six per month (initial target was less than eight) • Developed and ... - Apr 22
... uncover and resolve deficiencies before reaching customer through implementation of product/process auditors • Reduced customer complaints from 35+ per month to the current state of six per month (initial target was less than eight) • Developed and ... - Apr 22
Customer Service Shift Lead
Columbus, OH, 43215
... Sitel, Sweetwater — Customer Service Representative February 2010 - April 2013 Resolved customer complaints according to company policies while still providing customers with a desired outcome as well as remaining passionate about building strong ... - Apr 22
... Sitel, Sweetwater — Customer Service Representative February 2010 - April 2013 Resolved customer complaints according to company policies while still providing customers with a desired outcome as well as remaining passionate about building strong ... - Apr 22
Customer Service Representative
Columbus, OH
... Resolved customer complaints and any disputes. Made outbound calls to providers regarding members claims. Transferred customer calls to various departments as necessary to handle disputes unrelated to claims. Obtained and gathered customers personal ... - Apr 19
... Resolved customer complaints and any disputes. Made outbound calls to providers regarding members claims. Transferred customer calls to various departments as necessary to handle disputes unrelated to claims. Obtained and gathered customers personal ... - Apr 19
Customer Service Support Specialist
Columbus, OH
... Chase (Customer Service Representative) Westerville, OH May 2016- June 2019 Involved in multiple projects to implement changes for better customer service experiences Answer customer calls and complaints Educate customers on products and services ... - Apr 15
... Chase (Customer Service Representative) Westerville, OH May 2016- June 2019 Involved in multiple projects to implement changes for better customer service experiences Answer customer calls and complaints Educate customers on products and services ... - Apr 15
Patient Care Unit
Columbus, OH
... Follow up on complaints, document, de- escalate sensitive situations, solve problems and handle stressful situations. I worked throughout the Covid Pandemic and was able to keep patients and families at rest while maintaining proper safety ... - Apr 11
... Follow up on complaints, document, de- escalate sensitive situations, solve problems and handle stressful situations. I worked throughout the Covid Pandemic and was able to keep patients and families at rest while maintaining proper safety ... - Apr 11
Medical Assistant High School
Columbus, OH
... PCA OSUP OCT 2014- December 2018 • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. • Receive payments and record receipts for service. • Transmit information or ... - Apr 10
... PCA OSUP OCT 2014- December 2018 • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. • Receive payments and record receipts for service. • Transmit information or ... - Apr 10
Team Leader, Customer Service
Pickerington, OH
... ClickList Clerk Kroger - Monroe, OH 07/2017 - 08/2020 Addressed customer complaints and requests by resolution or escalation. Read Labels, obtained merchandise from shelves and processed incoming orders. Monitored guest orders and processed specific ... - Apr 06
... ClickList Clerk Kroger - Monroe, OH 07/2017 - 08/2020 Addressed customer complaints and requests by resolution or escalation. Read Labels, obtained merchandise from shelves and processed incoming orders. Monitored guest orders and processed specific ... - Apr 06
Customer Service Technical Support
Blacklick, OH
... and trained Customer Service Representatives • Maintained cash drawers • Completed cash transactions • Resolved customer complaints • Maintained a clean and neat store and workspace Security Patrol Officer Inter-Con Security Systems - Hilliard, OH ... - Apr 06
... and trained Customer Service Representatives • Maintained cash drawers • Completed cash transactions • Resolved customer complaints • Maintained a clean and neat store and workspace Security Patrol Officer Inter-Con Security Systems - Hilliard, OH ... - Apr 06
Revenue Growth Solar Energy
Columbus, OH
... ● Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships. ● - Mar 31
... ● Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships. ● - Mar 31
Customer Service Representative
Columbus, OH
... Verizon, Ohio Customer Service Representative, 2008-2022 - Handled a high volume of customer inquiries and complaints, providing solutions and ensuring customer satisfaction. - Assisted customers with billing inquiries, service changes, and ... - Mar 28
... Verizon, Ohio Customer Service Representative, 2008-2022 - Handled a high volume of customer inquiries and complaints, providing solutions and ensuring customer satisfaction. - Assisted customers with billing inquiries, service changes, and ... - Mar 28