Manager Sales

**** *** *** • Baltimor e • Maryland *****

443-***-**** – ************@*****.***

ANTWANE F JONES SR

WORK EXPERIENCE

****-******* ****-**** – OPERATIONS MANAGER

• Inspect commercial buildings with a heavy focus on customer service and quality control. Help

franchisee’s maintain and expand their business, train franchisee’s and their employees in cleaning

procedures, carpet cleaning, floor care-stripping and waxing, scrubbing and waxing, window cleaning,

power washing, project work and sales. Prepare daily, weekly and monthly reports.

2008-2012 UNITED FLOOR GROUP-AREA MANAGER

• Managing the daily operations of floor care and janitorial services, including window cleaning, power

washing, and post construction. Meet with sub-contractors; negotiate terms of contracts, quality control and

all training of employees and sub-contractors. Schedule all maintenance of equipment. Purchase all

supplies and chemicals needed. Scheduled all strips, scrubs, power washings. Organized quarterly safety

trainings for all employees. Prepare weekly schedules, bi-weekly payroll and prepare monthly report for the

president of the company.

2007-2008 SODEXHO, INC-DIRECTOR OF ENVIRONMENTAL SERVICES & LAUNDRY

• Managed the day to day operations of a Long Term Care center. Supervised a staff that included a

manager, Lead associate, housekeeping and laundry staff. Managed customer relations, quality assurance,

budgets, and regulatory compliance. Ordered all cleaning solutions and supplies for daily maintenance of

facility. Scheduled all strips and scrubs, carpet care that included spot cleaning, bonnet cleaning and

shampooing. Responsible for workforce planning which included disciplinary actions, creating work

schedules and staff training. Planned, developed and directed all activities related to general safety, fire

protection and evacuation and accident prevention. Investigated incidents and enforced compliance with

local, state and federal agencies. Interviewed, oriented, hired and trained all new personal. Prepared and

submitted payroll. Conducted on site evaluations and wrote employee performance reviews.

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1999 –2007 AMS CLEANING & FLOOR CARE SERVICES GENERAL MANGER

Supervise daily operations of floor care and janitorial services. Duties included but not limited to scheduling

scrub & wax and strip & wax jobs. Negotiated contracts with contractors and business owners. Create

weekly reports for the owner of the company, Strategic planning and employee training programs.

Responsible for building relationships with contractors, store manager’s, district and regional manager’s.

Order supplies and equipment, coordinate and get all broken equipment repaired. Make weekly work

schedule for daily service crews. Do the weekly payroll and distribute pay checks. Interview and orient new

people.

Ensure that weekly inspections and quality control is done at client buildings. Clients including Food Lion,

Dollar General, Happy Harrys, Walgreens, Rite Aid, Giant Food and Big Lots, United States Pentagon

(Secret Clearance).

Primerica Financial Service - Senior Vice President

1987.1999

Recruited, trained and motivated part-time and full-time agents to market life and health insurance to small

businesses and middle income America. Designed and conducted sales and management trainings,

workshops and seminars. Interviewed prospected sales agents, evaluated and promoted sales team.

1 984-1987 Safari Palace Boutiques - Sales Manager (Retail)

Sales manager for a retail ladies boutique. Duties included managing a team of four (4) sales consultants.

Developed business partnerships by placing merchandise in other shops and businesses on consignment.

Coordinated trade shows, business expositions and in-home parties. Traveled to other cities and countries

to purchase inventory.

1 980-1984 United States Coast Guard - Radio Telecommunications

Responsible for maintaining ship-to-shore communications. Dispatched all essential personnel for search

and rescue operations; which included patrol boats, helicopters, emergency medical personnel, military and

civilian fireman and police.

EDUCATION & TRAINING

Graduated 1980 Dunbar Senior High School

Baltimore, MD

Licensed Life Insurance Agent

Certified Seminar Leader

Class “A” Radioman Telecommunications School-United States Coast Guard

Trainings

Spirit of Diversity

Preventing Work Place Harassment

Affirmative Action: Implementing your program

Labor Relations: A progressive approach to labor

HR-Champion-Liaison between employees, mangers, and human resources Clients for Life

Youth Mentor

Youth football Coach & Commissioner

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