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Administrative Assistant

Nashville, Tennessee, United States
January 19, 2017

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John Costarakis

**** ********* *****, *********, ********* 37076

Cell: 615-***-**** -

Career Focus

Results-oriented Administrative Assistant, and Marketing Manager, with the ability to lead organizations to successful product launches and higher revenues. Expertise in developing client relations.

Summary of Skills

Business recovery and sustainability Strategic planning

Process development Project management

Conflict resolution Product management

Complex problem resolution Social media marketing

Internet marketing Value analysis


Sales and Marketing

Increased annual gross sales by 15%.

Developed direct mass mailings which resulted in 8% growth of customer base.

Organizational Development

Assessed accounting system structures and converted acquired company's accounting system to LiteSpeed


Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute


Prepared complex financial statements, and interim/annual reports for retail and service businesses.


Designed and executed branding plan to rename and re-brand a $2.5 billion business unit.

Conducted studies to create messaging strategy.

Professional Experience

Reconditioning and Refurbishing Computers

September 2016

Self Employed, Nashville, Tennessee

Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products; perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed; install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware product where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software product; perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.

Quality Control – Lead Driver

July 2014

Nissan – Kelly Services, Smyrna, Tennessee

Testing the operation of new and upcoming vehicles in various situations. Schedule drivers for vehicles and routes. Type reports of cause and effects of certain components of vehicle.

Web Design, Photographer

January 2001

Self Employed - Nashville, Tennessee

Created the look and feel of the organization's online presence in social media forums. Developed templates for

e-newsletters, presentations and reports. Collaborated with a team of designers to offer improvements and

direction on others' projects. Created concept mock-ups for web and mobile applications.

Custom Protection Officer

August 2011 to May 2014

G4S Secure Solutions - Nashville, Tennessee

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule

infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to

medical emergencies, bomb threats and fire alarms. Checked passes and credentials of persons seeking to enter

the property. Performed thorough X-ray screenings.

Space Camp / Aviation Challenge Crew Trainer

January 2011 to June 2011

US Space and Rocket Center - Huntsville, Alabama

Developed and implemented interesting and interactive learning mediums to increase student understanding of

course materials. Taught Aviation and Space Sciences to grades 8-12 as well as adults.


March 2008 to October 2008

St. Johns Powersports - Palatka, Florida

Capitalized on industry changes to maximize company revenue. Managed the day-to-day tactical and long-term

strategic activities within the business. Conducted cost, schedule, contract performance, variance and risk

analysis. Reduced and controlled expenses by improving resource allocation. Highlighted the difference between

competitive brands and managed brands through innovative merchandising campaigns.


November 2007 to March 2008

Purcell's Motorcycle and Marine World - Jacksonville, Florida

Achieved 30% of quota within the first year as Sales Manager. Negotiated and closed contracts with Fortune 500

companies, including American Honda, Yamaha Powersports and Suzuki. Hired and trained all sales staff for

remodeled store location. Determined merchandise price schedules and discount rates. Monitored customer

preferences to determine focus of sales efforts. Generated monthly and annual sales reports. Created and directed

sales team training and development programs.

Agent / Buyer

November 2006 to November 2008

MGC Enterprises - Brentwood, Tennessee

Calculated load weights for different aircraft compartments, using charts and computers. Completed all post-flight

duties. Contacted control towers for takeoff clearances, arrival instructions and other information, using radio

equipment. Ensured the completion of all required aircraft forms, logs and reports. Marshalled and pushed back

aircraft. Trained in negotiations and time management. Maintained friendly and professional customer

interactions. Shared product knowledge with customers while making personal recommendations. Wrote sales slips

and sales contracts.

Deputy / Fraternal Order of Police Representative

April 2002 to November 2006

Monroe County Sheriffs Office - Key West, Florida

Conducted investigations regarding suspected incidents of external fraud, employee theft and

embezzlement. Answered alarms and investigated disturbances. Patrolled industrial and commercial premises to

prevent and detect signs of intrusion and ensure security of doors, windows and gates. Ran background checks of

individuals to obtain data on character, financial status and personal history. Gathered and analyzed research

data regarding statutes, decisions, legal articles and codes. Processed summons, subpoenas, appeals and



MBA : Business

University of Phoenix - Nashville, Tennessee, United States

Coursework in Accounting, Marketing, and Human Resource

Bachelor of Science : Business, 2001

University of Florida - Gainesville, Florida, United States

Minor in Travel and Tourism. Member of Flying Gator Aero Club. Member of Delta Tau Delta Fraternity.

Certifications through FDLA : Law Enforcement and Corrections, 2002

Florida Keys Community College - Key West, Florida, United States

Coursework in Law and Political Science

Professional Affiliations: Porsche Club of America, BMW Car Club of America, University of Florida Alumni Association, Aircraft Owners and Pilots Association.

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