Rose Mary Espadas
Rosemary Espadas
**.*********@*****.***
SKILLS
Handling/Answering multiple phone lines
Strong communication skills both verbal and written
Excellent customer service and people skills
Problem analysis and problem-solving skills
Great with Palmetto GBA billing and Invoices/billing
Works well with others and team oriented
Goal orientated and adaptability
Great in Microsoft Office
Bilingual (English/Spanish)
EXPERIENCE
Quest Nutrition May 2016 – August 2016
Assisting with shipping
Community Medical Clinic June 2013 - April 2014
Front Office Receptionist
Answer multiple calls (up to 5 lines) operate switchboard
Assist patients and schedule appointments
Ability to multitask and prioritize with excellent time management skills
Learn and retain knowledge of products and/or services
Ramona Nursing & Rehabilitation Center April 2010 - May 2013
Receptionist/Business Office Assistant
Provide front office support and phone contact handling skills as well as listening carefully to any questions or concerns
Assist with payroll and data entry
Knowledge of office management system and procedures
Proficiency in MS Office
EDUCATION
El Monte Rosemead Adult School
References available upon request