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Customer Service Administrative Assistant

Location:
Houston, Texas, United States
Salary:
14.00
Posted:
January 17, 2017

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Selena Palencia

Objective

I am seeking an opportunity with a company where I can fully utilize my skills and bring excellent professional skills.

Skills

QuickBooks Pro 2013

Payroll

Customer Service

Data Entry

Purchase orders

Inventory Management

Microsoft Excel

Microsoft Office

Accounting

AP/AR

Bookkeeping

Inventory Control

Invoicing

Event Planning

Filing

Fax

Financial Analysis

Lotus Notes

Logistics

Experience

Way Companies June 2016- December 2016

Administrative Assistant/Dispatcher

Payroll for Industrial Technicians (16 techs)

Closed all service calls for prior day, answering upwards of 30+calls per day

Took service requests and created service work orders

Updated and maintained preventative maintenance spreadsheets

Generated PM work orders for monthly visits, updated and maintained on-call tech list

Create and assign purchase orders, registration for tech safety training

Was able to generate quotes and perform other duties as assigned

Penn Elcom June 2015-June 2016

Administrative Assistant/Accounts Receivable

Invoicing orders with Accpac software

Processed credit cards in PayTrace software

Entered all the data for the receiving department

Customer service

Answered multi-line phones while taking important messages for different departments

Sorted out-going and incoming mail to correct departments

Handled invoicing for UPS and FedEx

UPS refund retriever, matching freight invoices and BOL’s for payment

Maintained the filing of invoices

AmPac Tri-State Certified Development Company October 2013-September 2014

Operations Assistant/504 Loan Assistant

Servicing administrator

Loan management system

Monthly correspondence

Use Event Brite to plan events for committees

Customer Service

Knowledge of MS Office, Excel, filing, faxing, scan snap scanning, and file maintenance

Answered multi-line phones

Special projects as assigned by management

MT. San Jacinto College January 2011-March 2012

Clerical Assistant

Used MS Office, Excel, Power Point

Heavy filing

Faxed documents as instructed by the office manager

Created pamphlets and flyers

Education

AS in Business Administration

Mt. San Jacinto College - Menifee, CA

2011 to 2018

Diploma in Medical Assisting/Medical Admin Assistant

Polytechnic Institute - Houston, TX

2005 to 2006

GED in General Education

Lone Star College System - Houston, TX

2004 to 2004



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