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Location:
Lawrenceville, Georgia, United States
Posted:
January 17, 2017

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Summary of Qualifications:

Results-driven professional with 9 years of IT experience with an emphasis on Business Analysis. Proficient with the development of project scopes, navigating projects through SDLC phases and business/technical process analysis. Rendered support to Project Managers throughout project lifecycles, through the collection and documentation of business requirements and fostering relationships with various stakeholders. I’m Skilled in the preparation and execution of test cases, and the coordination of user acceptance testing.

Technical Skills:

Relational Database: Oracle 7.3,8.0,8i,SQL Server 6.5,MS Access

Software: Office 2000, 2003, 2007, 2010 MS Visio, UML, and Use Cases. Share point, TOAD, TOAD Data Modeler.

Professional Experience:

Department of Veterans Affairs Washington, DC

May 2016- Present

Business Analyst

Elicited and gathered business and functional requirements for the deployment of the Veterans Benefit Management System (VBMS), a web based, electronic claims processing solution. Authored detailed deployment plans and schedules, data flow diagrams and test scripts.

Collaborate with end-users to sign off on deliverables of requirements, demos, and other documents related to VBMS project.

Performed gap analyses on existing documentation, recommended enhancements, and implemented strategies to streamline current processes.

Facilitate JAD sessions for various stages of claims processing to help eliminate the backlog request by veterans.

Created RACI Matrix to assist PMO team in tracking of project activities and support.

Assist in Data Mapping to establish relationships and ensure logical and physical data maps were parallel.

Document data source/targets with QA during UI testing. Assisted QA in UI design for VBMS screen intake information.

Use Sharepoint to help in the management of data repository, documents, work items that need to be stored, found, collaborated on, updated, managed, documented, archived, and traced or restored - in accordance with relevant compliance of the Veterans Administration policies.

State of Maine/Department of Health and Human Services Augusta, Maine

May 2014 – Dec 2015

Business Analyst

Elicited and clarified business rules and technical requirements for the deployment of an Affordable Health Care System. Authored detailed deployment plans and schedules, data flow diagrams and test scripts.

Lead a team of 3 Business analyst to provide solutions for business users.

Conducted weekly business analyst meetings to resolve issues, collaborate on problems within the scope of the application, defining business rules and requirements.

Helped in editing business requirements, use cases, user stories, and other documentation for deliverables.

Performed gap analyses on existing systems, recommended enhancements, and implemented strategies to streamline current processes.

Facilitate JAD sessions for various stages of income related issues to qualify for Mainecare i.e. Modified Adjusted Gross Income (MAGI), ACES intake, security access.

Created Data flow diagrams and Business Process Flows using MS Visio.

Produced data models, use case diagrams and workflow diagrams as required.

Used MS Project to determine time lines of assignments, percentage completion of projects, and number of hours work. Uses SDLC Methodology for Eligibility system of Dept. Of Health And Human Services.

Conducted review sessions on a regular basis with QA and development teams, and delivered status reports to Project Managers and executives.

Defined business rules and kept a repository for new rules, acronyms, codes

Created documentation for subject matter experts to be trained on the processes of the Mainecare system.

Assisted QA in UI design for ACES screen intake information.

Works in Agile and Waterfall methodology environment.

Writes Business Requirement Documentation on tasks of system related issues for develop and management changes.

Uses Share point for documentation tracking of information, tasks, and other BA related information.

Uses SQL to look up data and view information related to entity-attribute relationships.

Participates on Scrum development team resolving tasks in one to two week sprints. Participates in daily Scrum meetings, assists in handling the product log, participates in sprint reviews, and retrospectives.

Serves as SME on sprint team and handles the requirement gatherings for specific tasks.

Dekalb County District Attorney’s Office. Decatur, Ga.

02/2009 – May 2014

Business Analyst

Elicited and clarified business rules and technical requirements for the deployment of an Offender based Tracking System. Authored detailed deployment plans and schedules, data flow diagrams and test scripts.

Used SDLC methodology to gather requirements and documentation for District Attorneys Office Offender based tracking system (White Collar Crime).

Performed gap analyses on existing systems, recommended enhancements, and implemented strategies to streamline current processes.

Facilitate JAD sessions for various stages of indictments related issues i.e. Intake, case screening, investigations, court processing.

Produced data models, use case diagrams and workflow diagrams as required.

Used MS Project to determine time lines of assignments, percentage completion of projects, and number of hours work.

Uses SQL to look up data and view information related to entity-attribute relationships.

Created Data flow diagrams and Business Process Flows using MS Visio.

Conducted review sessions on a regular basis with QA and development teams, and delivered status reports to Project Managers and executives.

Defined business rules and kept a repository for new rules.

Performed UAT testing with end-users for final application approval.

Uses Share point to help management of documents and work items that need to be stored, found, collaborated, updated, managed, documented, archived, traced or restored - in accordance with relevant compliance of the Dekalb District Attorney’s policies.

Independent IT Consultant (State of Ga, Datascan Technologies, TBS, Bellsouth)

May 2005 – Nov 2008 Atlanta, Ga.

Business Analyst/Jr. Project Manager

Gather requirements and documentation for internal and web related applications.

Worked in an ERP environment facilitating the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders

Helped the process team in developing methodology and lifecycle for the BPM/SOA processes testing and quality assurance.

Prepared Business Requirements Documents in Word and PowerPoint for client

website upgrade in SOA.

Facilitate JAD sessions/meetings for various stages of business related issues. Used MS Visio to design business process flow, for business use cases, and other business modeling designs.

Used MS Project to determine time lines of assignments, percentage completion of projects, and number of hours work.

Performed data mapping and provide support for production issues as necessary

Organize metadata about business rules by recording facts, isolating users from complexities of information.

Worked with UI design team on naming objects, dealing with interactive/user defined objects, and functionality concepts in applications.

Assisted QA team on functional, Regression, and Usability testing of applications.

Performed BPMN to support business management for both technical users and business users by providing a notation that is intuitive to business users.

Warranty Corporation Of America Norcross, GA March 2000 - January 2005

Database Programmer/Business Analyst

Business Analyst July 2002-Jan 2005

Designed databases using Information Engineering methodology

Created Entity Relationship diagrams.

Coordinated JAD sessions with various Insurance departments (Claims (New and Existing) and Adjustments) to obtain requirements Assisted IT team with conversion of logical data model into physical model

Added documentation including design models and use-cases related to new insurance claims.

Separate technical and business metadata guidelines for users and developers.

Oracle Database Programmer Mar 2000- July 2002

Used SQL Server 7 to write scripts for gap analysis and creating tables and attributes.

Used SQL Server 7 to retrieve and manipulate database information.

Used PL/SQL, Toad and Procedure Builder to create procedures and functions

Used Oracle Forms 5.0 to create a customized database to keep track of inventory and customer information.

Education:

Certified Scrum Master, August 2014

Oracle Certified Profession/Business Intelligence April 2013.

MBA Concentration in Marketing, Keller Graduate School of Management, Sept 2009.

Bachelor of Science, Biology and minor in Chemistry, Hampton University, 1992

International Institute of Business Analysis Member Jan 2015 (Atlanta Chapter)

Taking CBAP 2016.



Contact this candidate