LaWanda A. Harrison
Detroit, MI 48235
********.*.*.****@*****.***
Objective
Seeking a medical office assistant position within the company, where I can utilize my strong customer
service skills and the utmost patient care while providing effective services.
Work History
2014 - 2016 Goodwill Industries Inc. – Benton Harbor, MI - Retail Associate
Handle cash, credit, check and voucher transactions with customers.
Perform other duties as assigned.
Greet customers entering establishments and answer customers questions and concerns.
2010 – 2012 Wal-Mart – Livonia, MI – Stock Clerk
Place merchandise on salesfloor in timely manner.
Process freight, create new displays on end caps and fill shelves with merchandise.
Ensure that individual items are in their correct locations.
2009 – 2010 Sears– Mishawaka, IN – Merchandise Customer Assistant/Pricing Team
Bring merchandise out of receiving area and place on sales floor per fill order.
Change prices on merchandise according to weekly ad.
Assist customers with finding merchandise and questions.
2008 – 2009 Sears – Madison, WI – Merchandise Customer Assistant/Pricing Team
Responsible for managing merchandise.
Marking down merchandise when on clearance.
Maintain, straighten, stock and clean sales floor.
2006 – 2008 Sears – Novi, MI – Cashier
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and
that there is adequate change.
Receive payment by cash, check, credit cards or automatic debit.
Issue receipts, refunds, credits or change due to customers.
Education
2015 – 2016 Lake Michigan College, Benton Harbor, MI
Medical Office Assistant, Certificate
GPA 3.7
2002 – 2006 Baker College of Muskegon
Pharmacy Technician
1998 – 2002 Oak Park High School, Oak Park, MI
High School Diploma
College Prep
Additional Skills
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, and Publisher)
Superb verbal and computer skills
Excellent phone skills
Activities
Phi Theta Kappa Honor Society
References
Available upon request