Customer Service Sales

KYLE L. MONK

**** ***** *****, *****, **, *****

Cell Phone 316-***-****

Email: ******@********.*******.***

SUMMARY

A vision of excellence pursuing a career position in business utilizing my skills, abilities and initiative and to become part of a high performance team. A goal-oriented, driven college senior double majoring in Accounting and Business Administration with a desire to become a future business leader. Background combines strong academic and technical preparation, proven analytical ability, leadership skills, mathematical competency, 6+ years of customer service experience, 5 years of Management experience, Sales experience and a relentless work ethic. Maintains a cutting-edge understanding of Customer service and Sales Industry – takes initiative to learn new/ improved systems, processes, and industries. AREAS OF STRENGTH

Financial

Knowledge

Problem Solving

Mathematics

Cash handling

Time

Management

Organization

Punctuality

Fast pace work

environment

Management

Customer Service

Adaptability

Marketing

Sales

Policy &

Procedure

Quick learner

Work ethic

Technical Summary: Microsoft Word, Excel, Power Point, Access, Outlook, Apple products/programs

Page 2

EXPERIENCE

Oct 2016 –

Present

Fitness Advisor/Sales, Genesis Health Clubs

Mar 2011 –

Oct 2016

Assistant Manager, Quiktrip

Aug 2010 – Jan

2011

Warehouse Associate, Sheplers

Prior Customer Service Associate, Burlington coat factory Server assistant, Sumo’s by Nambara

EDUCATION

2011- present Major General Business & Accounting, Wichita State University 2008-2011 Major Liberal arts, Cowley Community College 2007 High school diploma, Derby High School

ACHIEVEMENTS

Dean’s list recipient

Quiktrip Customer Service corporate prize winner for excellence Frequent recipient of customer service award for best store team Consistently ranked Quiktrip top 10 percentile in Customer Service for Wichita Division Held top rankings at Quiktrip in Cash handling accuracy for Wichita Division Ranked in top producers for period club sales at Genesis Health Clubs

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