Jennifer Amiabel
**** ****** ***, **** ********* / V3C 1J6/604-***-****/ acybof@r.postjobfree.com
Objective
Obtain a position where I can demonstrate my great work ethic and further my career goals.
Qualifications
? 2 years managerial experience
? 6 years of office experience
? 10 years customer service experience
? Experience with data entry and invoicing
? General accounting with QuickBooks and Simply Accounting
? Experience supervising and training new associate
? Bookkeeping
? Experience tracking inventory
? Preparing bank deposits
? Tracking monthly budgets and targets
? Proficient use of Microsoft Word, Excel, PowerPoint, Adobe Photoshop and Adobe Illustrator
? Have a valid driver?s license and access to a reliable vehicle
? Strong analytical and organizational skill
? Highly motivated and a self-starter
Education
Fleetwood Park Secondary: Graduated June 2009
Art Institute of Vancouver
Event Management Diploma Program (October 2009 - September 2010)
Work Experience
March 2016 ? January 2017
Hoskins Business Services, Burnaby BC
Position: Executive Assistant
? Work directly with the owner to assist him with day to day tasks
? Insure all orders get filled and are delivered to the customer efficiently
? Keeping track of backordered items and finding alternate solutions or sourcing items elsewhere.
? Quoting and invoicing.
? Manage delivery of items and quality control
? Ensure all returns are credited and restocked.
? Communicate with costumers through e-mail and over the phone.
? Manage new accounts and customer?s
? Manage all printing and cheque stock orders
? Prepare bank deposits
? Speaking with customers, suppliers and transport companies
November 2012 ? November 2015
Cove Moulding Group, Langley BC
Position: Production Manager
? Ensure the business operations run smoothly
? Calculate the chemical ratio?s per required m0ulding
? Maintain stock and manage inventory
? Quote clients on LF as per their measurements
? Tracking monthly budgets and targets using QuickBooks
? Manage day to day scheduling of production and staff
? Provide training for staff and new recruitments
? Provide exceptional customer service to clients
? Oversee production/packaging & shipping of products
? Speaking with customers, suppliers and transport companies
? Ensure the general health, safety and welfare of staff
May 2012 November 2012
(6 month contract position)
Best Buy Western Service Centre, Langley BC
Position: National Service Administrative Associate
? Ordering MFW & OOW Parts throughout North America
? Managing over 15 different vendors
? Supervising 5 associates
? Estimating part costs to stores and customers
? Supervising and training new associates
? Input and maintain all data into the CRM system
? Providing follow-ups and ETA s on delayed and outstanding orders
? Place shipping and receiving orders
? Providing solutions and answering inquiries
? Verifying that information on order(s) are supplied correctly to ensure that parts are delivered on time
? Navigating vendor websites and using internet search engines
February 2011 February 2012
Bath Fitter, Burnaby BC
Position: Administrative Inside Sales Representative
? Input and maintain all data into the CRM system
? Manage day to day scheduling
? Assist customers in the showroom
? Answer all inbound calls
? Overseeing warranty calls
? Collect customer deposits and payments
? Place shipping and receiving orders
? Assist with referral program implementation and marketing
? Contact prospective customers
? Follow-up on customer inquiries and complaints
? Organize and File all invoices