PROFESSIONAL SUMMARY:
Experienced in business to business sales to small, medium and large
markets selling group benefits and marketing advertising campaigns.
Currently maintaining my Pennsylvania Life, Health, Accident and Annuities
Insurance sales licenses as well as my Google Adwords certification.
COMPUTER SKILLS/ COMPETENCIES:
Extensive background using Microsoft Excel, Windows, Word, Word
Perfect, Microsoft Access, Act 2000 databases and Salesforce.com
customer relationship marketing software.
PROFESSIONAL EXPERIENCE:
ADT Security Horsham, PA April 2016 - present
- Increase annual recurring revenue by selling multiple products to
each customer with an emphasis on installation revenue generation and
a focus on high quality customer interactions during the sales process
- Work directly in the field to research and cultivate leads to build
a strong pipeline of growth
- Develop, update and maintain customer accounts using Salesforce as
CRM
- Securing profitable sales and upgrades to new, existing and
discontinued ADT Commercial customers while maximizing customer
satisfaction and retention by initiating post installation follow-ups.
- Assume account management responsibility including the provision and
coordination of services (installation, customer training, etc.) to
assure complete customer satisfaction
YP.com Conshohocken, PA July 2015- April 2016
- Utilize consultative sales skills to assess client needs and educate
on the power of YP services to enhance business opportunities
- Work directly in the field to research and cultivate leads to build
a strong pipeline of growth
- Network within the local community to promote the YP brand and
services to launch businesses to the next levels of success
- Utilize entrepreneurial mindset to manage territory through creative
communication and marketing strategies to engage local businesses
- Effectively manage, support and continually update Salesforce with
all appointments, pitches and pending dollars
TruGreen Wilmington, DE July 2014 - July 2015
- Managed the Northern Delaware/ Southeast Pennsylvania commercial
business sales territory
- Generated new business to business sales leads while building the
existing book of business through prospecting, cold calling and
canvassing the territory
Dex Media Chadds Ford, PA September 2012- February 2014
- Managed a large book of business to provide effective means of
advertising and marketing along the most popular media outlets
- Biweekly quota is to increase the overall growth of print
directories and online marketing campaigns through Google, Yahoo, Bing
and Facebook.
Patriot Energy Group Bridgeport, PA April 2011-August 2012
- Commercial Account Executive selling competitive energy and natural
gas to deregulated customers in Philadelphia Metro area
- Prospecting, solution selling and ongoing customer retention;
- Assuming clients needs and recommending appropriate energy supply
management solutions to meet the customer expectations.
Wells Fargo Insurance Services, Chesterbrook, PA December
2005-January 2010
- Assistant Vice President of Group Benefits managed the Benefits
department
- Prospected and marketed Wells Fargo Insurance products to local and
regional corporations
- Retained and grew existing book of group health, life, disability
and accident insurance as well as individual life and health clients
- Maintained and created ACT 2000 database of clients
- Maintained and created AS 400 mainframe procedures
- Prospected and marketed Acordia Wells Fargo products to existing
Acordia Property and Casualty clients
- Worked with general agents and other agents and brokers for cross
sell opportunities.
Benefitport MidAtlantic, Media, PA June 2004- November 2005
- Marketing Support Technician/ Business Developer that telemarketed
and cold called new brokers and clients as well as followed-up with
existing brokers to track industry and technology trends
- Worked with brokers developing wholesale business through health
(small and large group) and ancillary products
- Developed, installed and maintained client benefit intranet websites
for human resource professionals using Health Connect's benefits
management tool
- Provided full-service distribution and connectivity solutions in
training clients on the benefits and service capabilities of the firm.
EDUCATION:
Neumann College, Aston, Pa.
Bachelor of Arts in Political Science, Dec. 1994
Shippensburg University, Shippensburg, Pa. 1990 - 1992
ACTIVITIES:
East Norriton Little League, East Norriton, PA
Currently serving as Commissioner for East Norriton Little League
Neumann College
Men's varsity tennis and baseball
Neumann Athlete of the Year (tennis) - 1994
Intramural athletics - basketball