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Real Estate Customer Service

United States
January 16, 2017

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PO Box ***

Newton, TX *****



January 2002 – Present

Broker/Owner – RealtySavage

Independent, solo Broker/Owner of a real estate company specializing in managing, listing and selling REO properties since 2004.

I have completed hundreds of Broker Price Opinions on properties all across Texas and have become an expert in determining the value of properties ranging from raw land to estate-type properties. BPO’s require extensive analytical skills as well as written communication skills to describe the property, it’s location and surrounds, it’s market as well as the reasoning behind the determined value.

I have worked with Wells Fargo/PAS, OCWEN Federal Bank, OCWEN/VA, Countrywide REO, Countrywide/VA, Bank of America REO, Bank of America/VA, Old Republic, IAS, PMH Financial, Skyhill REO, Keystone Asset Management, National Default Servicing, VRM/VA, REO World, iServe, GMAC REO, Green River Capital, REDC/New Vista, SN Financial, Bayview Financial, Coldwell Banker REO, NRT REOExperts, HSBC, Home Loan Investment Bank, Atwater Partners, Textron Financial, Centex Mortgage, California REO Management, New Century/Carrington Mortgage, NovaStar Mortgage, PowerREO, WULA, Nationstar & Vanderbilt Mortgage providing REO managing/listing and BPO services,

Since beginning to list REO properties in January 2004, I have listed 398 VA & REO properties and have closed 393 all as a solo, independent broker.

The skill set I have that has made me a successful real estate broker include, but are not limited to: communication, reading comprehension, active listening, critical thinking, negotiation, persuasion, quick judgment and decision making, writing, proofreading, coordination, complex problem solving, time management, mathematics, situation management, quality control, customer service, marketing, self-promotion and analytical thinking.

March 2001 – December 2001 - Real Estate Agent – Grable Real Estate

Licensed real estate agent working for a "virtual office".

May 2000 – March 2001 – Real Estate Agent – Integrity Realty Group

Licensed real estate agent working in a traditional real estate firm.

Lisa Savage - Resume Continued

January 2000 – May 2000 – Real Estate Agent – Malloy/GMAC Real Estate

Licensed real estate agent working in a traditional real estate office.

August 1990 – December 1999 – Business Education/Vocational Education Teacher – Haltom High School, Haltom City, TX

Full time business education teacher. Taught Keyboarding, Business English, Personal Business Management, Business Computer Applications, Business Law and Business Computer Programming. Sponsored the Campus Crimestoppers Program as well as Business Professionals of America.

Did extensive proofreading, on a daily basis, of students’ typed computer work. Had to be able to proofread hundreds of papers quickly, with 100% accuracy while applying proofreading marks legibly so students could understand what their mistakes were and how to correct them.

April 1988 – April 1999 – Security Supervisor – Texas Ranger Baseball Club

Part-time security supervisor. Supervised 15-20 security guards in the Home Run Porch and Center Field sections plus entrances. Also responsible for post-game exit of Texas Ranger players from their parking area.

Relied heavily on extensive communication, public relation and conflict management skills.



September 1985 – December 1989

Graduated with a B.BA in Business Education

Activities included: Gamma Sigma Sigma Service Sorority - Secretary, VP Service, President; Mortar Board, Food Services Committee, Mascot/Alternate Cheerleader, Chief Justice - SGA, Wesleyan Singers, Alpha Phi Omega Lil' Sis, Guardian of the Golden Shears

Lisa Savage - Resume Continued


September 1981 – May 1985

Graduated with honors

Activities included: Treble Choir, Show Choir, Acapella Choir (President), National Thespian Society, Rebel Rousers (Co-Spirit Captain), "Oklahoma" - Chorus Member, "The Music Man" - Chorus Member & understudy to Amaryllis, "Hello Dolly" - Chorus Member & Stage Manager, One Act Play Competition - Stage Manager


I have excellent written communication skills and excel at proofreading and editing. I am experienced in all aspects of Microsoft Office and Microsoft Works. I have excellent online etiquette and experience with Facebook and LinkedIn.

I enjoy gardening, hiking, camping, high-performance driving events and reading.

I own four Gypsy Vanner horses that I train myself and show across the country. I also enjoy trail riding and camping with my horses.

I am on the Board of Directors for both the Newton Chamber of Commerce and the Gypsy Vanner Horse Society. I am currently heading up the creation of the Gypsy Horse Show Association which will be the founding organization to create a National Champion Show Series within the United States and Canada.

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