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Engineer Quality Control

El Paso, Texas, United States
January 17, 2017

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Marco V. Cruz

**** ********** **.

El Paso, Texas 79907

Cell (915) ***-****

OBJECTIVE: To obtain a managerial-level position in the private sector in order to utilize my skills and sales/ managerial experience to develop and improve the company’s effectiveness to compete in today’s markets.


2015 / Present C&C Manufacture Representation El Paso, Texas

Sales/Quality Develop and researched new accounts in US, Mexico, Central and

Engineer South America. Identified potential customers for the area of Electronic

membrane switch, industrial and decorative labels, help and design

customers ideas. Solving quality issues on the field, working with external

sorting companies to maintain the quality standards.

2012 - 2015 Dace & Dace Manufacturer’s Agent Richardson, Texas.

Sales Engineer Develop and represent principal accounts in the West side of Texas,

México, Central and, South America. Looking and develop new

accounts on the areas of Powder Metallurgy, O-ring and seal assembly,

Stamped Metal, Membrane Switches, Wire Works, Aluminum Impact

Extrusions, Overlays and labels, Precision Metal Stamping and Aluminum

Castings, Cold Headed Fasteners.

2007-2011 Inno-flex Corporation Minneapolis, Minnesota.

Sales/ Quality Researched and developed new accounts in USA, Mexico, Central and

Engineer South America. Analyzed market and identified potential customers.

Participate in product quality, in charge and assist in the design of labels,

overlays and commercial in- molding and reviews to provide input on

functional requirements according to our customer standards. Working with

the ISO 9001 and TS 16949.


Protech Global Solutions

El Paso, Texas.

Sales Engineer

Acquired, and developed accounts. Provided personal customer service and sales to several U.S. and Mexico based clients. Responsible for maintaining excellent Quality Control practices. Negotiated agreements with customers and ensured all deliveries were accurate and on time.


Northern Engraving Corp.

Sparta, Wisconsin.

Sales Engineer

Responsible for maintaining accounts in both Mexico and the USA. In charge of and assisted in the design of plastic or steel finishes for logos and commercial nameplates. Supervising the shipping and receiving of products and the maintaining of excellent Quality Control practices.


Northern Engraving Corp.

Sparta, Wisconsin.

Quality Engineer

Supervised all aspects of quality control. Traveled extensively inspecting merchandise shipped to clients in order to maintain quality standards. Quality control responsibilities: Finding and solving any problems arising due to defective material prior to receiving shipment. Attended several seminars in Mexico and United Status on Quality control to improve service to our clients. Working with the ISO 9000, 9001, 1400 and TS 16949.


Harper- Wyman

Juárez, México

Quality Engineer

Supervised and verified all actives related with the arrival of material from suppliers of Harper-Mex. Attended regular meetings with Quality Control, Engineering, and Manufacturing Departments to discuss procedures that will enhance the company’s production.


Harper - Wyman

Juárez, México

Customer Return Analyst

Responsible for planning, verifying, and execution of all activities related to client returns and complaints, as well as ensuring effective communication within all levels of company. Supervises accounts with Mexico and U.S.-base clients.


Harper – Wyman

Juárez, México

Control Process Auditor

Supervised and analyzed assembly operations; determine if work was done according to company regulations; compared the outgoing Material to the blue print; most work completed with X-R Chart Graphics.


El Paso Community College

El Paso Texas

Major: Electronic Technician/ Degree

University of Texas at El Paso

El Paso Texas

Major: Bachelor of Arts in Electrical Engineer/ Degree

PERSONAL: Fluent in both English and Spanish. Proficient with computers and effectively

Utilize application software, word processing, spreadsheets. Calipers,

Micrometers, Vertex CMM, Optical Comparator, R&R’s, FMEA. Working with

ISO 9001, ISO 9000, ISO 1400, TS16949,

REFERENCES: Upon request

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