Carolyn D. Rodriguez
New York, New York 10010
************@*****.***
OVERVIEW
Established track record in medical education of consistently meeting and exceeding client expectations, demonstrated by pharmaceutical marketing team loyalty across companies and brands for over 20 years. History of salvaging at-risk clients, turning them into loyal, satisfied clients, and growing their business. Worked directly with the GSK and Gilead HIV marketing divisions in various account management positions, maintaining ongoing, excellent relationships with all members of the growing pharmaceutical teams over the course of 14 years. Recently managed and grew a variety of accounts for Sanofi, EMD Serono and Mead Johnson Nutrition for Medicus International NY, a Publicis Healthcare Communications Group company. Worked most recently at H4B Chelsea and ProHealth Medical Communications. PROFESSIONAL EXPERIENCE
ProHealth, New York, NY
September 2015 – April 2016
Group Account Supervisor
• Managed account team medical writers, editors, and creative staff
• Managed account financials
• Responsible for overall project management, quality control and client communications
• Worked with Senior Management team on new business pitches H4B Chelsea, New York, NY
October 2014 – February 2015
Account Supervisor
• Managed account team, and coordinated medical writers, editors, and creative staff
• Supported implementation of business plans for existing clients Medicus International, New York, NY
August 2012 – October 2014
Account Director
• Brought one account from brink of termination to additional new business and new product line
• Managed account team, and coordinated medical writers, editors, and creative staff for 4 accounts
• Lead account and scientific teams in organic growth of products
• Worked with new business team to develop strategic business plans for existing clients
• Developed and implemented HCP campaigns for 2 consumer products 2
Meetings in Medicine, New York, NY
May 2012
Freelance Meeting Manager
• Secured hundreds of sites (hotels and restaurants) for satellite broadcast programs
• Negotiated and reviewed contracts for all sites
• Recruited meeting planners and registration assistants for all sites
• Implemented web-training for meeting planners
HealthMatters Communications/Med-Ed Now, New York, NY 2001 - 2006
Vice President, Founding Member
• Oversaw US Medical Education launch of Truvada for Gilead Pharmaceutical
• Supervised team of account execs, project directors, writers and graphic artists
• Led account and scientific teams in organic growth of product
• Maintained long-term client relationships through superior account service
• Worked with new business team to develop strategies for successful execution of medical education and marketing plans to meet client needs and objectives
World Health Communications, New York, NY
1998 – 2001
Senior Account Executive
• Supervised logistical/editorial teams in the implementation of various educational and promotional programs both international and domestic
• Account manager for promotional teams of pharmaceutical companies
• Created and managed program budgets
• Responsible for overall project management, quality control and client communication
World Health Communications, New York, NY
1992 – 1998
Senior Project Director/Project Coordinator/Project Assistant
• Responsible for logistical coordination and on-site management including negotiating contracts for site selections and vendors
• Supervised junior staff in maintenance and organization of recruitment/registration databases as well as attendee correspondence
• Coordinated guest accommodations, meeting facilities, food and beverage, entertainment, and transportation
• Assisted account executive to identify, recruit and schedule faculty EDUCATION
Hunter College, NY, NY, BA, Psychology, 1990
Hunter College School of Social Work, MSW, 1992
References upon request