Medical Assistant Customer Service

Luis Candales

**** * ******* ***. *****. FL *****

813-***-**** / **********@*****.***

Profile

Registered Medical Assistant-RMA, Registered Phlebotomy Technician-RPT, Registered Electrocardiography Technician-EKG, Basic Life Support Provider- CPR and AED. Excellent communication skills and proven patients satisfaction record. Team player, with diligent and meticulous work habits, excellent under pressure and in high paced situations. Billingual in English and Spanish; Objective:

Attentive, compassionate Registered Medical Assistant –RMA, seeks rewarding career utilizing my patient care, interpersonal relations and medical expertise in a hospital or clinical setting with a successful, well established organization that will enable me to grow professionally while contributing to your goals and objectives.

Professional Experience

07/2016 – 09/2016: Foundational Health.

5535 Memorial Hwy. Tampa. Fl 33634. Phone: 786-***-**** Position: Medical Assistant

Duties: provide overall support for Physicians, obtain information for the patient’s medical record, take vital signs, perform the triagge, perform EKG, apply injections, make minor procedures, prepares patients for examination and treatment, health education.

04/2016 – 07/2016: Tampa Bay Radiation Oncology. 823 S Parson Ave. Brandon. Fl 33511. Phone: 518-***-**** / 813-***-**** Position: Medical Assistant

Duties: provide overall support for Physicians, interview the patient to obtain information for the medical record, chek vital signs, apply injections, education and guidance to the patient in the treatment modality which will be submitted, clinical monitoring of the patient during the radiation treatment.

01/2012 – 10/2015: Instituto de Oncología. La Habana. Cuba Position: Specialist in Emergency and Intensive Care Medicine Duties: specialized medical care to patients in critical condition with clinical diagnoses of cancer (oncological emergencies) and complicated postoperative states at ICU.

09/2003 – 12/2011: Hospital Clínico Quirúrgico Docente “Dr. Salvador Allende”. La Habana. Cuba.

Position: Medical Diploma and Specialist in Emergency and Intensive Care Medicine

Duties: specialized medical care to patients in critical condition with clinical diagnoses and complicated postoperative states; evaluation, diagnosis, and treatment of emergencies at ICU.

Education

12/2015 - Healthcare Professional Registry of the United States. Miami,FL.

Registered Medical Assistant. (RMA) # 201********

Registered Phlebotomy Technician. (RPT) # 201********

BLS ( American Heart Association) CPR and AED

08/1990 - Instituto Superior de Ciencias Médicas de la Habana- Cuba.

Doctor of Medicine.

Skills

Capable to handle patient with any medical condition with competence and compassion

Capable to perform electrocardiography to patients as doctor request Capable to perform any type of blood extraction with compassion and Management of medical emergencies

Medical education

Capable to manage schedule of patients in clinics

Ability to communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills

Ability to work on assignments based on shifting need and work as a team Ability to maintain professional and discreet conduct and patient confidentiality Computer Skills: Microsoft Word, Power Point, Outlook, Internet and Electronic Medical Record (Kareo and ECW).

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