Customer Service Sales
Resume:
mark woodson <*********@*****.***>
mark woodson *********@*****.*** 770-***-**** (home) 678-***-**** (mobile) Riverdale, Georgia
Summary Crossmark sales and marketing from 2012 thru 2013. Merchandiser, responsible for resets, reports, display setups and continuity surveys.Driveline from 2013 thru 2015 the same responsibilities as Crossmark. Avantage Sales and Marketing now Advantage Solutions from 2013 thru now. Certified for Best Buy and Office Depot and petsmarts as well as major department stores and pharmacies. I did reports mobile and online built displays and endcaps, upgraded laptops and desktops, tested electronics, did surveys, cut in new products, continuity and most of all built relationship with store managers and personel.
Cae 2 specialist for three years and eight months. Interested in pursuing management or training positions in time.
Career Highlights
Cream of the crop for two years, thats the best twelve out of three hundred cae agents. Top seller on my team for two years.
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Experience
Customer Account Executive
Comcast Corporation Inc
February 2008 - October 2012 (4 years 8 months) Alpharetta, GA
Answered incoming calls in a call center.Sold cable, internet and phone services.Did troubleshooting and was very informative. Set up appointments for installs and repairs.
Installation and Service Technician
Directv, Inc.
March 2005 - February 2008 (2 years 11 months) South Georgia
Install Direct TV according to work order at various location.
Repair and replace parts equipment at different location. Route consisted of different location throught Atlanta. Order Supplies when needed to complete work order.
Skills 12+ years in customer service. Excellent organizational skills.Team player Detail-Oriented.
Shipping Supervisor
J. C. Penney Company, Inc.
March 2002 - February 2005 (2 years 11 months) Forest Park, GA
Trained new employees. Controlled shipping and receiving.
Maintained operating inventory using hand device.Cross-trained in other areas as needed.
M&H Sales
Retail Merchandiser, did resets according to plan-o-grams in major grocery stores. Set shelves, cut in new items, stock products and set up displays. Was part of a team and was the lead of a team. Attended meetings for upcoming projects as well.
Five years experience, very good and very fast.
Education
The State Education Dept, New York
Some High School Coursework
Computer Mathematics
1976 - 1979
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Desrick Thorton
Customer Service Supervisor, Comcast Corporation Inc
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