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Fort Pierce, Florida, United States
January 16, 2017

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Megan Dirsa-DuBois

**** ****** **. *** *, Fort Pierce, FL 34949

Home: 772-***-**** Email:

Professional Summary:

Articulate and Personable administrative professional with a specialty in records management & sales support database technology, detail-oriented & accustomed to handling sensitive and confidential records. Excellent public relations & corporate business writing and graphics skills to include email templates and social media marketing.



LMS SharePoint

Microsoft Office Suite

Salesforce Administrator


Outlook, Word, Excel,

Adobe Creative Cloud

Dreamweaver & After Effects

PowerPoint, Publisher,

Photoshop & Illustrator

Final Cut Pro

Microsoft Project & Access

InDesign, Fireworks & Flash

Apple Logic Pro

Office Administration Highlights

Multi-line phone system, manage receptionist and front office area, central point of contact for all outside vendors, open, sort & route incoming mail/faxes, operate metered mail system and prepare outgoing USPS, UPS, DHL, FedEx, compile, copy, fax, sort & file business transactions and other activities, write & answer correspondence, write reports, process invoices and resolve conflicts/discrepancies, responsible for new employee orientations, creating and maintaining employee records, review forms & reports and confer with management about format and distribution & purpose and to identify problems and create improvements, support executives and handle extra projects as needed. Maintained linked spreadsheets tracking pooled portfolio investments. Straight talk communication skills, teamwork and collaboration skills as well as problem solving skills.

Records Management & CRM Highlights

10+ years member of 24-person technology department credited with overall IT performance, reliability & functionality of Massachusetts Army National Guard and it’s subordinate units and armories located across the state, LAN/WAN Intranet and Distance Learning Facilities supporting more than 10,000 users. Directed State-wide Records Management Program for records in all media throughout their life cycle, developing long-range strategic goals for historical records, evaluating and auditing daily, weekly, and monthly records practices across the state in accordance with National Archives and Department of Defense regulations and assurance compliance.

Infotrieve System Administrator operating two servers on cross-platform network using Microsoft SQL server and UNIX based COLD/Imaging Scanning & Archiving client/server system with more than 500 users. Troubleshooting problems, supporting day to day activities.

Freedom of Information Act/Privacy Act Program Manager responding to internal and external requests, coordinating legal review at the Pentagon and/or under the Massachusetts Secretary of State and performing redacting when necessary.

MIMS 3000 System Administrator (Minolta proprietary system) with ISYS Text Retrieval SQL database client/server and WORM Optical Disk Platter and Jukebox technology.

Systems analyst & database administrator introducing & rolling out (CRM) to 20 sales professionals creating consistent internal workflow procedures, specifying users and user access levels, creating highly customized central database and providing group and individual training on all aspects of the software concentrating on dashboards and pipeline reports.

Created Microsoft Access post-closing database to track FHA recorded mortgages, deeds, and title insurance issues across USA through numerous vendors/attorneys & using Genises.

Communication, Publishing & Graphic Design Highlights

Public relations specialist, photojournalist, editor, reporter. ghostwriter, & columnist, fiction/Nonfiction writer including short stories, articles, essays, etc. Desktop publishing professional, PowerPoint presentations, business plan writer,

MDirsa-DuBois, continued page 2

technical writer, website design and administration, email marketing, social media writer, etc. Authored Desktop Support Technical Manual, Authored Company Employee Handbook, Authored AMICS (Advanced Manufacturing & Inventory Control Software) Online Help Manual, see other freelance/consulting projects list attached.


Indian River State College Ft. Pierce, FL

Bachelors Degree, Digital Media and Graphic Design

University of New Hampshire Technical College Manchester, NH

Vocation School Certificate –

HTML, XHTML, JavaScript, CSS

Emerson College Boston, MA

Completed 2 years

Focus on Journalism


USA Today, American Bar Association, Certificate of Appreciation

Fourth Estate Award, Boston, MA

Copy Desk Award, Department of the Army,

Journalism Award, Department of the Army,

Copy Desk Award, Department of the Army


MDirsa-DuBois, Attachment

Freelance/Consulting Projects

2009 – Present

Royal Riviera, Home Owners Association, Vero Beach, FL

oPhoto retouching project - Building Façade & Outdoor Lighting Changes

Car Sales Pro, Amazon Kindle Epub book, Vero Beach, FL

oBook Design, Front & Back Cover design and eight inside color Illustrations

United BioPharma, Taiwan

o“Antibody Cocktails” Illustration for conference invitation cards and stage backboard

Hancock Genealogy, Jupiter, FL

oDesigned 2-Volume Hardcover book with table of contents, 794 pages., Fort Pierce, FL

oPublic Relations Consultant, authored Press Release with photography & brochure creative work, Vero Beach, FL

o2015 & 2016: Built website, created 6 brochures, designed 100 page print publication with advertisements, front and back cover illustrations, chapter/section illustrations, page elements, index and notes.

AMICS ITSystems, (Advanced Manufacturing & Inventory Control Software) Melbourne, FL

oAuthored AMICS Online Help Manual

Tattoo Ink Supply, Port St Lucie, FL

oWebsite, creative design, photography, page content

Indian River Swamp Boat Tours, Fort Pierce, FL

oCreated scope of business plan, writing of promotional materials, etc.

Fine Art America, New York, NY

oDesigned and created unique artwork for sale via gallery (watercolors, pen/ink, acrylics, photography, vector art, etc.)

Tomms Island Style, Hutchinson Island, FL

oCreated 20 minute video, with animation set to music (shot video, created graphics, still photography, B-roll and edited film, etc.)

Tow Boat US, Hutchinson Island, FL

oCreated logo, letterhead, business card, branding plus photography shoot

Seaside Keeps, Fort Pierce, FL

oCreated website using Adobe, HTML, and CSS

Detailed Infaux, Inc., Orlando, FL

oWrote webpage content, updated graphics, and edited web design using Adobe Dreamweaver, Adobe Photoshop, and Adobe Fireworks

Other Employment

2016 Receptionist, Berkshire Hathaway Florida Realty, Vero Beach, FL

2008 Administrative Records/Graphic Design, FPL, St Lucie Nuclear Power Plant

2007 Software Training Instructor, Moore Solutions, Inc. Port St Lucie, FL

2005 Systems Analyst & Web Administration, First American Mortgage Trust, Brookline, MA

2003 United States Army/Massachusetts Army National Guard

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