Duane L. Hogans

**** **** ******

Des Moines, Iowa 50310

Home: 515-***-**** Cell: 515-***-****

Email: acya1i@r.postjobfree.com

Summary: Six Sigma trained business development professional with experience in card penetration, relationship management, training, and leading cross-functional teams to increase sales and achieve corporate goals.

Achievements:

? Ranked #1 in region. Ranked in 1st quartile nationally for acquisition sales, 2006

? Six Sigma qualified through GE Process of delivering customer a perfect product through process creation and redesign of process, 2005

? Business Impact Award, 1st quartile in Driving Penetration, 2005

? Business Impact Award, 1st quartile in Driving Applications, 2005

? Ranked #1 in Region 3, 103% acquisition percent to plan metric, 2004

? Ranked #4 in company, card penetration increase over prior year metric (35 reps), 2004

? Ranked # 1 in Region 3, 38.2 % total card penetration percentage, 2004

? Top quartile in 2004 Customer Satisfaction Survey: 95% Satisfaction & 100% response rate, 2004

? Business Impact Award, Sales Finance Growth ?V 2004

? Business Impact Award, Business Development and New Client Acquisitions, 2003

? 73% Documented Territory Increase ?V Fastline, 1999

? Completion of Radio Marketing Master Course ?V KKDM Radio, 1997

? Lead New Sales Staff to Record Sales in 1st Year ?V Saga Communications, 1995

Experience:

June 2003 GE Consumer Finance Division, Frisco, Texas

To Present Credit Sales Manager / Business Development

? Local Credit Consultant responsible for developing, executing and owning the results for in business development of new accounts, card penetration, and in-store credit environment for 38 JCPenney stores with sales volume of $500M

? Development of key client relationships at store level include partnering with Store and Assistant Manager to develop credit teams for implementation of goal attainment

? Designing, recruiting and developing key team members in every store drive to increase functions associated with business development and relationship management as it relates to credit sales and approach

? Assist stores with best credit practices and implementation of applicable compliance issues

? Resolution of client issues; support client team initiatives

? Compile and present actionable recommendations based on daily analysis of Credit Central data

? Team Coordinator for new store openings within 2 districts

? Weekly interface with District Manager to identify business opportunities within the business units.

? Develop quarterly and annual marketing plans in partnership with regional VP in support of company initiatives of local adaptation of online private label credit program, personal loan program, dual card master card program and credit guideline within each business unit in support of business development goals/objectives

? Manage personal T&L and marketing budgets

? Regional leader of cross-functional group targeting marketability of prepaid debit cards at point of purchase for GE Money brand. Feasibility study was done across 6 portfolios including Wal-Mart. 752 specific credit rejection case examples were studied to determine how process could be delivered in the most cost efficient and risk efficient process. I worked with Fraud and Risk departments to help deliver a cohesive recommendation based on nonbanked population and those at risk. Focus group was in place for 18 months and included interface with associates, store managers, district manager and regional vice-presidents in making suggestions for online debit card with minimum credit score and opportunity to repair credit and the prepaid debit card with no minimum credit score based.

? Regional leader on competitive balance. Leadership includes collection of data from several team members, comparing results and making recommendations to client focus leader on efforts that will improve card sales.

July 2000 Polk Directories/Info USA, Livonia, Michigan

To June 2003 Business Development Representative

Info/USA was the industry leader in marketing and information systems. My primary product was the Polk Business Directory offered in hardback or CD-Rom format. Duties consisted of renewing current customers, developing new customers and introducing new marketing products of InfoUsa Other duties included selling city directory, directory advertising, budget forecasting and territory growth. Home based.

October 1997 Fastline Publications, Buckner, Kentucky

To July 2000 Business Development Manager

Responsible for print advertising sales and regional administration for heavy/medium duty truck photo-guide that covered a 5 state dealership area. Based out of my home office.

October 1995 KKDM Radio, Des Moines, Iowa

To Sept. 1997 National Sales Manager

Responsible for developing sales staff and marketing development plans for national accounts with Des Moines market, such as McDonalds and Chevrolet for newly created FM radio station. Position evolved from Senior Account executive responsible for prospecting major local and national accounts for our target demographics. Other duties included daily supervision, monthly forecasting.

August 1992 Saga Communications, Des Moines, Iowa

To October 1995 Account Executive

Primarily responsible for selling AM/FM advertising of KIOA radio. Other marketing duties involved promotion commercial writing and meeting monthly budgets.

February 1990 Associated Directory Services, Overland Park, Kansas

To August 1992 New Business Development

Advertising sales and customer service for GTE owned and operated Yellow Pages in central & eastern Iowa books. Duties also included ad lay-out, monthly budgeting and complete territory management based.

Education: BA, Political Science/Psychology, Western Illinois University, Macomb, Illinois

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