Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Columbus, GA
Salary:
open
Posted:
March 13, 2017

Contact this candidate

Resume:

Brian Berry

*** ******** **, ********, ** ***** Cell # 229-***-**** Email acy9zh@r.postjobfree.com

Education:

- MBA 1998 - GPA 3.1 - University of Central Texas, Killeen TX.

- BS History 1994 - GPA 3.6 – ROTC Graduate, Methodist College, Fayetteville, NC.

- High School Diploma 1984 - Perham Public High School, Perham MN.

Experience:

Jun 2015 to Oct 2016 - Center Manager, Talecris Plasma Resources – Phenix City, AL:

Responsible for all aspects of center operation including: financial performance, marketing, personnel hiring, discipline & training, equipment & supply inventory, meeting production & quality goals, center appearance, and customer service.

Feb 2007 to May 2015 - Assistant Center Manager, Talecris Plasma Resources – Albany, GA: Responsible for all aspects of center operation under direction of center manager, also certified as Training Coordinator and Quality Associate. Member of a team that helped center grow from 700 to 1300 weekly donations.

1994 to 2006 - U.S Army - Medical Service Corp Officer - – Rotated through various positions and units as: Platoon Leader, Medical Warehouse Manager, Personnel Officer, Medical Company Commander, and Medical Operations Officer. Combat tour to Iraq for Operation Enduring Freedom with 4th Infantry Division

1985-1992 – U.S. Army Enlisted - Infantryman - progressed from mortar team member, to squad leader, and to section sergeant during various assignments. Combat tour to Iraq as a part of Operation Desert Storm with the 82nd Airborne Division. Awarded two- year Military ROTC scholarship.

Leadership Development Courses:

US Army Basic Training & Advanced Individual Training- 1985

US Army Primary & Basic Non-Commissioned Leadership Courses - 1987

US Army Medical Services Officer Basic & Medical Logistics Courses - 1994

Plasma Center Leadership Course - 2007

Human Resources 101 – 2009 / Human Resources 102 - 2010

Critical Conversations, and Presentation Delivery Classes – 2010

Talecris Mentor Program – 2011

5 Choices to Productivity Class- 2014

Conflict Management Class -2016



Contact this candidate