s _ * +
Jan **** - ongoing
Manufacturing Operations Mgt
Project leader Quality Executive
Project Management Lean Mfg
Aerospace Automotive Gaming
Food Medical Device Global
Supplier Quality Logistics
Engeering Mgt. Consumer Products
BioMedical Product Development
Cross Functional Teams Staffing
Leadership Forward looking
Global experience Master Blackbelt
Six Sigma Champion Red X Master
KT Program Leader Change Agent
Quality solutions Quality Systems TQM
Continuous Improvement SPC FMEA
DOE ISO APQP 5S TPS
Kanban Process Improvement TS
Operation Mgt Team building
Operatioanl Excellence Quality Assurance
Problem Solving DMAIC
Value Stream Mapping Detail orientated
Data Driven Strategy Focused
Goal directed Team Leader
Staff Supervision
Timothy Sorenson
Looking to make a difference! Open for Direct, Consulting, or Contract opportunities 517-***-**** acy9th@r.postjobfree.com www.linkedin.com/in/tsoren Global SUMMARY
Over 20 years experience at global corporate, manufacturing, and supplier facilities spanning across the Automotive, Aerospace, Medical Device, Consumer Products, Gaming, Food and BioMedical industries. I maintain a proven record in developing and implementing quality, lean strategies, management systems, and CI cultures to ensure world-class products and sustainable processes and quality. With a "hands on" demeanor that utilizes my skills, techniques, broad experience and cross-functional leadership honed across multiple industries, I successfully develop and implement cultures of robust sustainable quality, operational improvements, and customer enthusiasm within world class companies.
EXPERIENCE
Consultant
QUANTUM TECH LLC, Global Customer Locations
Consulting / Contract roles across global multi client manufacturing and supplier facilities within Automotive, Food, Bio-medical, Gaming, and Consumer products industries. Development and implementation of Quality Management systems and strategies, Manufacturing process improvements, Continuous Improvements, Operational Excellence, Lean, and Problem Solving cultures all to ensure sustainable goals and objectives to assist clients in providing world-class products and process. Snapshot of projects:
Continuous Improvement (consultant)
Drove rapid and sustainable productivity improvements across multi- plant and platforms. Avg 30% improvement
VP Mfg (contract)
Green field - established world-class lean manufacturing and operations during launch of new product line.
Develop/build all aspects of lean manufacturing environment and assembly line.
Creation of quality metrics and inspection
Engineering Mgr (contract)
Designed, developement and launch of 2 new products into market.
Including suppliers, and supply chain management. Director of Quality (contract)
Gap analysis / improvements in quality, lean, and CI operations, standardize processes, continuous improvements, and problem solving culture.
Quality / CI - Multi site OEM (consultant)
Identification, analysis, collecting, and reporting of key performance indicators.
Developed dashboards for KPI.
Production, quality, and sustainability improvements in high volume, high SKU assembly and integration environments.
Problem solving and training on major issues.
Project Management
Reduced major internal and supplier product quality issues. – 60% improvement
Key Areas
Key Skills
Jan 2014 - Oct 2015
Mar 2008 - Jan 2010
EXPERIENCE
Global Director of Quality
UNIFRAX Tonawanda, NY
Leading producer of high-temperature insulation products providing innovative heat management solutions and energy savings across a broad range of industries.
The face of quality for the organization and global customers. Driving development and roll out of quality strategies and initiatives for all global locations, quality teams, and functions for 10 global sites. North & South Americas, China, Japan, Europe, and South Africa.
Utilized a “Hands-on” approach for driving quality systems, product quality programs, and quality assurance to interface homogeneously across all sites.
Created new global quality structure and staff.
Developed new problem solving training initiative.
Drove rapid / sustainable quality process improvements and problem solving
Created new Global KPIs and dashboard reporting.
Roll out of quality monitoring systems and controls within mfg plants.
Improved customer score card results. C to A rating Global Specialist / Operations Manager – LVS
ARVINMERITOR Detroit, MI
Tier one global supplier of integrated systems, modules and components in the motor vehicle industry for commercial truck, trailer and automotive OEMs, aftermarket, and light vehicle manufacturers.
Corp global position as go to person / internal consultant, for quality, operations, problem solving process, and productivity improvement. Reporting to VP Global Operations for end-to-end project management of quality improvements and increased productivity with a bottom-line to improve company quality performance and customer partnership. Drove improvements and best practices customer and supplier process resulting in structural / systems changes, process improvements and creation of CI environments.
Change agent for operational performance and LTU improvement across all lines
Secondary role as Operations Manager for Lozorno, Slovakia assembly plant with P&L responsibility, driving a culture of EH&S, quality, lean, and financial objectives.
Reduction in scrap 45% through installed control processes.
Development and installed VFM – visual factory management.
Development and implemented sustainable data collection and reporting of quality and performance metrics and continuous improvement activities. - Dashboards
Created incoming inspection, testing and control methods – insuring supplier accountably.
Lead a matrix of diverse global team professionals in the development of a sustainably culture and teamwork in Lean, Quality and CI. Trained teams and Championed problem solving and Lean, using Shainin Red X and Six Sigma methodology
STRENGTHS
A Results oriented, technically sophisticated,
and quality savvy, energetic leader with proven
ability to run global organizations and lead
change initiatives.
Consistently recognized for achieving bottom-
line results
Through formulating and implementing successful
quality, manufacturing and engineering strategies
to meet changing and challenging customer and
internal expectations
Extensive background of diverse engineering,
manufacturing, and management experience.
Accomplished within operations, quality,
manufacturing, project management, engineering,
product development, leading diverse development
teams, and managing multiple simultaneous
projects.
A proven track record in problem solving.
Holding certifications in Red X, Kepner-Tregoe, and Six Sigma.
Realized global quality, manufacturing and
product improvements
Resulting savings in excess of $200 million.
An approachable “Hands on” person, with a
solid background in leading cross functional
teams and projects at all levels
Managing and leading, in matrices and direct roles. approx. 20 direct and 100 matrix.
Accomplished in wide range of manufacturing
processes from “one off” production to high
volume multi-plant global production within
various industries.
Past involvement ranges from making Oreo
cookies all the way to parts for the B2 bomber.
Lead successful projects across multi-platform /
sites and industries, with sustainable results.
Resulting in improvement to OEE, efficiency, yield improvements, waste reduction, operational
excellence, and quality improvements.
Strong analytical, organizational and
troubleshooting skills.
A result of my successes and failures.
Ability to partner with peers and departments
to succussfuly drive best practices for
productivity improvements and quality
initiatives across the organization. Creating a
win-win.
Achieved though my easy going personal style and
team building experience within the projects and
roles held in my career and personal life.
Jan 2006 - Mar 2008
2004 - 2006
EXPERIENCE
Director of Quality - Customer Product Group
CONSOLIDATED CONTAINER COMPANY
Atlanta GA
Industry leader in providing ridge molded plastic containers for the consumer market with over 4,000 employees and 71 manufacturing facilities across North America.
Development, implementation, and coordination of a division wide quality assurance program “best practices” with quality processes and systems designed to prevent and eliminate defects in new / existing products and productivity improvements with a 22 plant quality responsibility. A Cross functional interface with plant managers, Regional Operation Directors, Sales and Administration needed to drive quality, lean and CI improvements while ensuring compliance to FDA, and ISO requirements.
Corp face of quality and company representative for customer performance reviews, sales, operations, and FDA audits. Drove standardization / deployment of quality management processes, assurance plans, methods & tools.
Developed new strategies and quality systems for organizational development and prevention.
Implementation of sustainable data collection and reporting of performance metrics / improvements. - Dashboards
Set corrective action processes for product issues through internal monitors, direct customer feedback and analysis.
Drove structured problem solving and Lean processes, (Six sigma, Shainin Red X,)
Worked collaboratively with site leadership and staff to ensure an optimal level of quality, lean efficiency and performance was achieved. Customer liaison to improve company quality performance and partnership during product escapes. Creating positive customer experience and maintaining ongoing enhanced relations. Director of Quality
INVACARE Elyria, OH
Global $1.3 billion leader in home medical products, manufacturing and distributing products to independent, home medical equipment (HME) providers.
Set vision and drove transformation of corporate culture in the areas of product quality, problem solving, lean, and continuous improvement across product commodities and 3 global mfg plants and suppliers. Team member in new product verification process.
Designed and implemented field product evaluation prior to product launch.
Created survey process for customer feedback and issue focus.
Teamed with call center operations to engineer and define customer complaint system and metrics to obtain customer quality feed back. Improved FTQ & warranty returns by 50% through implementation of quality/continuous improvement initiatives.
Created data collection and reporting of quality and supplier performance metrics and improvement activities.
Lead focused supplier improvement actives to insure supplier accountably.
Established approval validation / certification process for suppliers and scorecards.
Implemented and lead weekly Quality Council and monthly meetings with senior management.
Drove structured problem solving and Lean processes approaches. STRENGTHS
Experienced in global markets
Drove enterprise-wide global quality systems,
operational excellence, and lean cultural changes
to assure company and customer expectations are
achieved with sustainable focused results, cultures in zero defects, “right the first time”.
Experienced working within regulated
industries. FAA, FDA, TS, 16949, 13485, and
ISO.
Acquired though my work as both direct and
consualting positions within the required governing industries.
ACHIEVEMENTS
Certified as first Master Blackbelt within
Chryslers BB program.
The program is still going strong
One of original founders and developers of
Chrysler Blackbelt problem solving and training
program.
Created a problem solving "toolbox" to give the
user a greater perspective on finding the root
cause using Shainin Red X, Six Sigma and KT
methodologies.
$15 million savings to company within one
project.
Largest single project result in my portfolio.
Development of a green field world-class lean
manufacturing facility for launch of new
product line.
The design, development, testing, and launch of
2 new products into market.
This was accomplished within a 6 month window.
Timeline was set so it was possible to launch the
product during an upcoming consumer show.
Portfolio of problems I have solved. Each
unique in it own way.
Whether on an exciting product, or having an
unknown unthought of solution, or the "a-ha"
moments witnessed with the teams. Each was its
own journey.
WHAT DRIVES ME
Creating customer enthusiasm
Making a difference within the projects and
teams I work with.
2002 - 2004
1998 - 2002
Intermediate
Intermediate
Intermediate
A
B
C
D
E
F
A
B
C
D
E
F
EXPERIENCE
Sr. Manager - Office of Quality
YAZAKI NORTH AMERICA Canton, MI
Tier-I supplier and global leader in the research, development and delivery of vehicle power & electronic technologies.
Department head with multiple location responsibility for development and roll out of a common quality improvement and problem solving process for all of North America 12 mfg sites. Reporting to the VP of Quality, Generated savings of $15 million through the implementation of a technical problem solving process initiated in North America then later rolled out in Japan and Australia.
Reorganized and redefined warranty department focus and definition of metrics (KPI) across all products.
Standardize Quality systems across N. A. plants / suppliers to minimize waste / non-conformances to achieve targets.
Implemented data collection /reporting dashboards of quality metrics and improvement activities for internal sites and suppliers. Led merger /integration of major quality initiatives throughout the North American operations. Lean, TPS, ISO and zero defect campaign. Solved complex product issues, resulting in improvements to product reliability and quality.
Developed and managed structured problem solving methodologies across the organization. – Six Sigma, Red X
Vehicle Quality and Reliability - Blackbelt
Champion / Coordinator
DAIMLERCHRYSLER, (Chrysler) Auburn Hills, MI
Focus across multiple platforms to lead program coordination / management, projects, scheduling, and product quality improvements internally and at suppliers. Key member of the Blackbelt Steering Committee. Reported to Director of Quality & Reliability.
Developed and championed corp. problem solving, using Shainin Red X, Six Sigma and KT methodologies as one of original founders and developers of Blackbelt problem solving and training program. Corporate change agent, developing and rolling out a common platform for Quality Blackbelt Strategies and structure.
Generated over $350+ million savings through the efforts of 200 employees trained and certified as Greenbelts, Blackbelts, and Master Blackbelts.
Taught, coached, and mentored Blackbelts within DCX and suppliers using structure problem solving process.
Drove supplier accountably through improvement actives and problem solving.
Solved top complex product / process issues, internally and at suppliers resulting in improved quality and reliability across multi- platforms. Go to “Consultant” / “Guru” for other BU, divisions, and suppliers. Certified as first Master Blackbelt.
LANGUAGES
German
Spanish
Slovakian
CERTIFICATES
Red X Master
Shainin LLC
Master BlackBelt
Chrysler
KT Program Leader
Kepner - Tregoe
EDUCATION
BSME - Mechanical
Engineering
Oakland
EXPERIENCE
Quality
Continuous Improvement
Operational Excellence
Problem solving
Project Management
Engineering
1997 - 1998
1995 - 1997
1990 - 1995
1987 - 1990
EXPERIENCE
Statistical Engineer, MLCG Quality Engineering,
Statistical Engineering Group
GENERAL MOTORS Warren, MI
Focused on solving top quality problems at manufacturing facilities and their suppliers. Reported to the Director of Quality Engineering and member of a special Red X technical problem solving quality group.
$1.2 million realized in total savings from projects both internal and at suppliers.
Focused supplier improvement actives and problem solving. Coached other statistical engineers to completion of their certification in statistical engineering (Red X).
Program Manager, Advanced Fabrications
BARNES AEROSPACE Lansing, MI
Project Manager
ABB - WILSON AUTOMATION DIVISION Warren, MI
Research Engineer
GENERAL MOTORS BIOMEDICAL RESEARCH Warren, MI