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Quality Project Management

Location:
Niagara Falls, NY
Posted:
March 13, 2017

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Resume:

s _ * +

Jan **** - ongoing

Manufacturing Operations Mgt

Project leader Quality Executive

Project Management Lean Mfg

Aerospace Automotive Gaming

Food Medical Device Global

Supplier Quality Logistics

Engeering Mgt. Consumer Products

BioMedical Product Development

Cross Functional Teams Staffing

Leadership Forward looking

Global experience Master Blackbelt

Six Sigma Champion Red X Master

KT Program Leader Change Agent

Quality solutions Quality Systems TQM

Continuous Improvement SPC FMEA

DOE ISO APQP 5S TPS

Kanban Process Improvement TS

Operation Mgt Team building

Operatioanl Excellence Quality Assurance

Problem Solving DMAIC

Value Stream Mapping Detail orientated

Data Driven Strategy Focused

Goal directed Team Leader

Staff Supervision

Timothy Sorenson

Looking to make a difference! Open for Direct, Consulting, or Contract opportunities 517-***-**** acy9th@r.postjobfree.com www.linkedin.com/in/tsoren Global SUMMARY

Over 20 years experience at global corporate, manufacturing, and supplier facilities spanning across the Automotive, Aerospace, Medical Device, Consumer Products, Gaming, Food and BioMedical industries. I maintain a proven record in developing and implementing quality, lean strategies, management systems, and CI cultures to ensure world-class products and sustainable processes and quality. With a "hands on" demeanor that utilizes my skills, techniques, broad experience and cross-functional leadership honed across multiple industries, I successfully develop and implement cultures of robust sustainable quality, operational improvements, and customer enthusiasm within world class companies.

EXPERIENCE

Consultant

QUANTUM TECH LLC, Global Customer Locations

Consulting / Contract roles across global multi client manufacturing and supplier facilities within Automotive, Food, Bio-medical, Gaming, and Consumer products industries. Development and implementation of Quality Management systems and strategies, Manufacturing process improvements, Continuous Improvements, Operational Excellence, Lean, and Problem Solving cultures all to ensure sustainable goals and objectives to assist clients in providing world-class products and process. Snapshot of projects:

Continuous Improvement (consultant)

Drove rapid and sustainable productivity improvements across multi- plant and platforms. Avg 30% improvement

VP Mfg (contract)

Green field - established world-class lean manufacturing and operations during launch of new product line.

Develop/build all aspects of lean manufacturing environment and assembly line.

Creation of quality metrics and inspection

Engineering Mgr (contract)

Designed, developement and launch of 2 new products into market.

Including suppliers, and supply chain management. Director of Quality (contract)

Gap analysis / improvements in quality, lean, and CI operations, standardize processes, continuous improvements, and problem solving culture.

Quality / CI - Multi site OEM (consultant)

Identification, analysis, collecting, and reporting of key performance indicators.

Developed dashboards for KPI.

Production, quality, and sustainability improvements in high volume, high SKU assembly and integration environments.

Problem solving and training on major issues.

Project Management

Reduced major internal and supplier product quality issues. – 60% improvement

Key Areas

Key Skills

Jan 2014 - Oct 2015

Mar 2008 - Jan 2010

EXPERIENCE

Global Director of Quality

UNIFRAX Tonawanda, NY

Leading producer of high-temperature insulation products providing innovative heat management solutions and energy savings across a broad range of industries.

The face of quality for the organization and global customers. Driving development and roll out of quality strategies and initiatives for all global locations, quality teams, and functions for 10 global sites. North & South Americas, China, Japan, Europe, and South Africa.

Utilized a “Hands-on” approach for driving quality systems, product quality programs, and quality assurance to interface homogeneously across all sites.

Created new global quality structure and staff.

Developed new problem solving training initiative.

Drove rapid / sustainable quality process improvements and problem solving

Created new Global KPIs and dashboard reporting.

Roll out of quality monitoring systems and controls within mfg plants.

Improved customer score card results. C to A rating Global Specialist / Operations Manager – LVS

ARVINMERITOR Detroit, MI

Tier one global supplier of integrated systems, modules and components in the motor vehicle industry for commercial truck, trailer and automotive OEMs, aftermarket, and light vehicle manufacturers.

Corp global position as go to person / internal consultant, for quality, operations, problem solving process, and productivity improvement. Reporting to VP Global Operations for end-to-end project management of quality improvements and increased productivity with a bottom-line to improve company quality performance and customer partnership. Drove improvements and best practices customer and supplier process resulting in structural / systems changes, process improvements and creation of CI environments.

Change agent for operational performance and LTU improvement across all lines

Secondary role as Operations Manager for Lozorno, Slovakia assembly plant with P&L responsibility, driving a culture of EH&S, quality, lean, and financial objectives.

Reduction in scrap 45% through installed control processes.

Development and installed VFM – visual factory management.

Development and implemented sustainable data collection and reporting of quality and performance metrics and continuous improvement activities. - Dashboards

Created incoming inspection, testing and control methods – insuring supplier accountably.

Lead a matrix of diverse global team professionals in the development of a sustainably culture and teamwork in Lean, Quality and CI. Trained teams and Championed problem solving and Lean, using Shainin Red X and Six Sigma methodology

STRENGTHS

A Results oriented, technically sophisticated,

and quality savvy, energetic leader with proven

ability to run global organizations and lead

change initiatives.

Consistently recognized for achieving bottom-

line results

Through formulating and implementing successful

quality, manufacturing and engineering strategies

to meet changing and challenging customer and

internal expectations

Extensive background of diverse engineering,

manufacturing, and management experience.

Accomplished within operations, quality,

manufacturing, project management, engineering,

product development, leading diverse development

teams, and managing multiple simultaneous

projects.

A proven track record in problem solving.

Holding certifications in Red X, Kepner-Tregoe, and Six Sigma.

Realized global quality, manufacturing and

product improvements

Resulting savings in excess of $200 million.

An approachable “Hands on” person, with a

solid background in leading cross functional

teams and projects at all levels

Managing and leading, in matrices and direct roles. approx. 20 direct and 100 matrix.

Accomplished in wide range of manufacturing

processes from “one off” production to high

volume multi-plant global production within

various industries.

Past involvement ranges from making Oreo

cookies all the way to parts for the B2 bomber.

Lead successful projects across multi-platform /

sites and industries, with sustainable results.

Resulting in improvement to OEE, efficiency, yield improvements, waste reduction, operational

excellence, and quality improvements.

Strong analytical, organizational and

troubleshooting skills.

A result of my successes and failures.

Ability to partner with peers and departments

to succussfuly drive best practices for

productivity improvements and quality

initiatives across the organization. Creating a

win-win.

Achieved though my easy going personal style and

team building experience within the projects and

roles held in my career and personal life.

Jan 2006 - Mar 2008

2004 - 2006

EXPERIENCE

Director of Quality - Customer Product Group

CONSOLIDATED CONTAINER COMPANY

Atlanta GA

Industry leader in providing ridge molded plastic containers for the consumer market with over 4,000 employees and 71 manufacturing facilities across North America.

Development, implementation, and coordination of a division wide quality assurance program “best practices” with quality processes and systems designed to prevent and eliminate defects in new / existing products and productivity improvements with a 22 plant quality responsibility. A Cross functional interface with plant managers, Regional Operation Directors, Sales and Administration needed to drive quality, lean and CI improvements while ensuring compliance to FDA, and ISO requirements.

Corp face of quality and company representative for customer performance reviews, sales, operations, and FDA audits. Drove standardization / deployment of quality management processes, assurance plans, methods & tools.

Developed new strategies and quality systems for organizational development and prevention.

Implementation of sustainable data collection and reporting of performance metrics / improvements. - Dashboards

Set corrective action processes for product issues through internal monitors, direct customer feedback and analysis.

Drove structured problem solving and Lean processes, (Six sigma, Shainin Red X,)

Worked collaboratively with site leadership and staff to ensure an optimal level of quality, lean efficiency and performance was achieved. Customer liaison to improve company quality performance and partnership during product escapes. Creating positive customer experience and maintaining ongoing enhanced relations. Director of Quality

INVACARE Elyria, OH

Global $1.3 billion leader in home medical products, manufacturing and distributing products to independent, home medical equipment (HME) providers.

Set vision and drove transformation of corporate culture in the areas of product quality, problem solving, lean, and continuous improvement across product commodities and 3 global mfg plants and suppliers. Team member in new product verification process.

Designed and implemented field product evaluation prior to product launch.

Created survey process for customer feedback and issue focus.

Teamed with call center operations to engineer and define customer complaint system and metrics to obtain customer quality feed back. Improved FTQ & warranty returns by 50% through implementation of quality/continuous improvement initiatives.

Created data collection and reporting of quality and supplier performance metrics and improvement activities.

Lead focused supplier improvement actives to insure supplier accountably.

Established approval validation / certification process for suppliers and scorecards.

Implemented and lead weekly Quality Council and monthly meetings with senior management.

Drove structured problem solving and Lean processes approaches. STRENGTHS

Experienced in global markets

Drove enterprise-wide global quality systems,

operational excellence, and lean cultural changes

to assure company and customer expectations are

achieved with sustainable focused results, cultures in zero defects, “right the first time”.

Experienced working within regulated

industries. FAA, FDA, TS, 16949, 13485, and

ISO.

Acquired though my work as both direct and

consualting positions within the required governing industries.

ACHIEVEMENTS

Certified as first Master Blackbelt within

Chryslers BB program.

The program is still going strong

One of original founders and developers of

Chrysler Blackbelt problem solving and training

program.

Created a problem solving "toolbox" to give the

user a greater perspective on finding the root

cause using Shainin Red X, Six Sigma and KT

methodologies.

$15 million savings to company within one

project.

Largest single project result in my portfolio.

Development of a green field world-class lean

manufacturing facility for launch of new

product line.

The design, development, testing, and launch of

2 new products into market.

This was accomplished within a 6 month window.

Timeline was set so it was possible to launch the

product during an upcoming consumer show.

Portfolio of problems I have solved. Each

unique in it own way.

Whether on an exciting product, or having an

unknown unthought of solution, or the "a-ha"

moments witnessed with the teams. Each was its

own journey.

WHAT DRIVES ME

Creating customer enthusiasm

Making a difference within the projects and

teams I work with.

2002 - 2004

1998 - 2002

Intermediate

Intermediate

Intermediate

A

B

C

D

E

F

A

B

C

D

E

F

EXPERIENCE

Sr. Manager - Office of Quality

YAZAKI NORTH AMERICA Canton, MI

Tier-I supplier and global leader in the research, development and delivery of vehicle power & electronic technologies.

Department head with multiple location responsibility for development and roll out of a common quality improvement and problem solving process for all of North America 12 mfg sites. Reporting to the VP of Quality, Generated savings of $15 million through the implementation of a technical problem solving process initiated in North America then later rolled out in Japan and Australia.

Reorganized and redefined warranty department focus and definition of metrics (KPI) across all products.

Standardize Quality systems across N. A. plants / suppliers to minimize waste / non-conformances to achieve targets.

Implemented data collection /reporting dashboards of quality metrics and improvement activities for internal sites and suppliers. Led merger /integration of major quality initiatives throughout the North American operations. Lean, TPS, ISO and zero defect campaign. Solved complex product issues, resulting in improvements to product reliability and quality.

Developed and managed structured problem solving methodologies across the organization. – Six Sigma, Red X

Vehicle Quality and Reliability - Blackbelt

Champion / Coordinator

DAIMLERCHRYSLER, (Chrysler) Auburn Hills, MI

Focus across multiple platforms to lead program coordination / management, projects, scheduling, and product quality improvements internally and at suppliers. Key member of the Blackbelt Steering Committee. Reported to Director of Quality & Reliability.

Developed and championed corp. problem solving, using Shainin Red X, Six Sigma and KT methodologies as one of original founders and developers of Blackbelt problem solving and training program. Corporate change agent, developing and rolling out a common platform for Quality Blackbelt Strategies and structure.

Generated over $350+ million savings through the efforts of 200 employees trained and certified as Greenbelts, Blackbelts, and Master Blackbelts.

Taught, coached, and mentored Blackbelts within DCX and suppliers using structure problem solving process.

Drove supplier accountably through improvement actives and problem solving.

Solved top complex product / process issues, internally and at suppliers resulting in improved quality and reliability across multi- platforms. Go to “Consultant” / “Guru” for other BU, divisions, and suppliers. Certified as first Master Blackbelt.

LANGUAGES

German

Spanish

Slovakian

CERTIFICATES

Red X Master

Shainin LLC

Master BlackBelt

Chrysler

KT Program Leader

Kepner - Tregoe

EDUCATION

BSME - Mechanical

Engineering

Oakland

EXPERIENCE

Quality

Continuous Improvement

Operational Excellence

Problem solving

Project Management

Engineering

1997 - 1998

1995 - 1997

1990 - 1995

1987 - 1990

EXPERIENCE

Statistical Engineer, MLCG Quality Engineering,

Statistical Engineering Group

GENERAL MOTORS Warren, MI

Focused on solving top quality problems at manufacturing facilities and their suppliers. Reported to the Director of Quality Engineering and member of a special Red X technical problem solving quality group.

$1.2 million realized in total savings from projects both internal and at suppliers.

Focused supplier improvement actives and problem solving. Coached other statistical engineers to completion of their certification in statistical engineering (Red X).

Program Manager, Advanced Fabrications

BARNES AEROSPACE Lansing, MI

Project Manager

ABB - WILSON AUTOMATION DIVISION Warren, MI

Research Engineer

GENERAL MOTORS BIOMEDICAL RESEARCH Warren, MI



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