Brittany hardy

lithonia GA *****

770-***-****

acy8z9@r.postjobfree.com

Career Highlights

Years of commended performance

Strive to build excellent rapport, excellent communications, problem solving, relationship building skills

Skills

Excellent interpersonal & communication skills.

Good oral & written skills

Great leadership skills/ Social Perception

Ability to work effectively either as an individual or a part of a team.

Training Mentor

Time Management/Systems Evaluation

Organized Self Starter

Quick Learner

Experienced in leading people/teams

Technical Skills

Word, Excel, PowerPoint, Access, & Outlook

Strengths

Quick learner

Energetic & motivated

Highly Organized

Dedicated

Dependable

Proactive attitude

Punctual

Summary

A highly talented, motivated, and enthusiastic individual with exceptional work ethic and a commitment to organizational objectives. Effectively identify and resolve problems using available resources; reliable working independently as well as in a team environment.

Mission Statement

Strive to meet and exceed all personal and professional goals set forth.

Objective

To secure a professional career in management or supervision, where I can use my practical knowledge and skills to contribute effectively to grow professionally along with a reputable organization.

Education

TROY UNIVERSITY- B.S.B.A. IN MANAGEMENT

Montgomery, AL- 2012

Professional Experience

massage heights

retreat director

atlanta, ga- march 2016- present

Duties included:

Develops and maintains clearly defined plan for growth, including sales goals and creative strategies.

Develops and evaluates all team members’ performance setting strategies for productivity and implementing incentive programs.

Recruits, hires, and trains all new associates. Processes payroll and all other HR duties.

Ensures consistently high quality customer service and client satisfaction.

Plans, markets, and executes events to increase revenue and increase member retention.

Mentors staff and provides departmental leadership to promote employee teamwork.

Responds to problems promptly and resolves problems in a positive, professional manner.

Implements marketing programs to promote spa services.

Identifies business financial goals and leads spa staff in increasing revenue.

VERSONA

ASSISTANT STORE MANAGER/MERCHANDISING MANAGER

CONYERS, GA- OCTOBER 2012- MARCH 2016

Duties included:

Executed floor sets and updates per planograms.

Coached and developed associates to improve performance.

Updated/maintained visual displays and processed shipment.

Lead by example by providing quality customer service.

Prioritized workload to maximize efficiency and minimize impact on customer experience.

Assisted SM in conducting new associate on-boarding and sales training.

SPA AT MONTGOMERY (RENAISSANCE HOTEL)

SPA SUPERVISOR

MONTGOMERY, AL- JANUARY 2008-APRIL 2010

Duties included:

Responsible for co-managing a staff of 20 hourly associates and commission based service providers.

Promoted monthly specials to help generate business and maximize revenue.

Assisted the Spa Director with specials, promotions, and general daily tasks to ensure successful business.

Managed staff associates with all aspects of the spa including engineering concerns, food and restaurant orders, retail specials, events in the surrounding area, and about the spa and the city of Montgomery.

Managed associates’ schedules, payroll, and inventory.

Contact this candidate