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Sales Customer

Location:
San Bernardino, CA
Posted:
March 10, 2017

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Resume:

Mychal Adams

COMPUTER PROFICIENCY

MS Word, Excel (Pivot Tables, V-lookups), Collect One, SAP, Oracle, SAS, Outlook, Lotus Notes, Internet Research

EXPERIENCE

Ledgent/ CEMCO Steel

Staff Account

Daily cash application and reconciliation.

Make collection calls or contact customers to resolve past due invoices on a daily basis.

Work with customers resolve past due invoices and refuse DSO.

Total monthly collections approximately $20 million dollars.

Review customer accounts for reconciliation of short paid invoice.

Review aging with senior management to reduce overall past accounts.

Prepared monthly reports for accounts receivables and general ledger.

Created and maintained cash flow analysis and balance sheets.

Prepared and followed up preliminary lien notices.

Accounting Principles

A/R Reconciliation consultant . 2016

Export and research all payment discrepancies in MAS500 and MAS200.

Completed account reconciliation and audits.

Worked with annual audit teams to verify accuracy of payment posting.

Reversed and reapplied payments as needed.

Performed account reconciliations and documentation in Excel.

Performed V-lookups and pivot tables to ensure accuracy of information.

Maintained accurate account receivable logs and database entries.

Wrote and reviewed updates to work flow guidelines for new A/R employees.

Vincent Benjamin/OK International 2015

A/R Analyst

Review Sales order on hold reports on a daily basis and take appropriate action.

Make collection calls or contact customers to resolve past due invoices on a daily basis.

Reduced delinquency and DSO to exceed weekly and monthly goals.

Communicated with sales staff and all senior management daily to ensure customer and collection needs accomplished.

Completed account reconciliation and audits.

Accurately completed applications of cash receipts against outstanding account receivables.

Maintained database entries and accurate accounts receivable logs.

Approved credit memo request and performed annual credit reviews

Analyzed customer sales history to forecast customer rebates.

Review customer risk factors based on company credit procedure.

Reviewed and updated company credit policies and procedures.

Various Contract Assignments

Crane Aerospace, Burbank, CA 2013 – 2014

Credit Collections A/R Analyst (Contract-Volt)

Research and analyze accounts prior to initiating contact, review payment history, evaluated past collection efforts.

Accurately completed applications of cash receipts against outstanding account receivables.

Analyzed data file to assist collection team with accurate customer information.

Worked with Customer Service, Sales and corporate Master Data teams to ensure data accuracy.

Exported new and current customer information from Excel to accounting software

Conducted analysis of customer accounts to maintain continued credit worthiness

Contacted customer to determine root cause for past due transactions

Maintained database entries and accurate accounts receivable logs.

Provided updated timely reports for high dollar delinquent accounts

Worked with multiple international customers to maintain accounts and timely payment processing

Maintained and updated pivot tables of $10 million collection portfolio

Daily analyzed data from bank to ensure proper cash application and reconciliation of customer payments

Weekly analyzed portfolio to provide forecast of expected cash receipt.

Analyzed credit policy and procedures to ensure customers were in compliant with company risk factors.

Reviewed and analyzed sales representative’s portfolio to forecast sales and provide report for executive staff.

WALT DISNEY 2012 – 2013

Corporate Credit/Collections / Accounts Receivable

Responsible for daily collections for multiple business units; handled approximately 300 collection accounts; daily collection of accounts with balances of $1.5 million and above.

Assessed customer risk factors to ensure compliance with company credit procedures.

Provided daily, weekly and monthly delinquency reports to management for each business unit

Evaluate the account and review the invoicing to ensure each customer was properly invoiced

Reconciled discrepant invoices with the customer and the sales representative

Daily Analyzed and reconciled lock box receipts with each account

Conducted credit analysis to insure customers continued credit worthiness

Serta Mattress, Moreno Valley, CA 2011 – 2012

Commercial Collections / A/R Specialist / Chargeback Specialist

Analyzed all cash postings of $200k plus on a daily to ensure accurate updating of customer accounts

Contacted all delinquent accounts, and made up to 100 calls per day

Ran aging reports for management to review

Reconciled all payments to GL and reconciled all lock box payments daily

Review all applications for credit, as well as approve and deny based on credit worthiness

Managed work flow changes for customer accounts

Managed customer account data including extensions direct to customers, initiated new transactions

Updated and changed customer demographics to ensure accuracy of master data file

Toyota Commercial Finance 2008 – 2011

Commercial Credit Collector / Project Lead

Specialized in major account collections for high risk commercial accounts with credit lines of 1 million dollars and above

Supervised up to 15 A/R and collections reps.

Oversaw all daily and month end A/R and aging reports.

Responsible for new employees training and acclimation to work flow.

Worked with master data team to integrate SAP into collection work flow.

Average dollars collected per month $700k and above.

Managed data to ensure accuracy of information in customer accounts.

Held daily meeting with various department heads to update customer account information into SAP.

Supported sales representatives in resolving past due invoices, and customer issues

Analyzed past due accounts, contacted accounts payable via phone and email to resolve past due payments

Provided detailed reports to upper management in order to project monthly delinquency levels

Created and maintained excel spreadsheets that provided a detailed report of the customer payment history

Reviewed customer Dunn and Bradstreet report and business history to recommendations of credit worthiness

Trained all new team members on system usage as well as collection techniques

Used the SAP accounting system as well as all Microsoft 2010 programs

Executive Recovery/Receivable Resolution Inc., San Bernardino, CA 2002 – 2008

Collections Manager

Managed up to 20 collections reps.

Monitored weekly and monthly job performance to ensure peak proficiency in work flow.

Daily trained staff for new work assignments.

Interview and hire new staff as needed.

Updated and maintained existing credit union clients to ensure their accounts are handled to satisfaction

Prepared all collection, month end, and management reports

Performed extensive research to resolve customer issues; average monthly collections of $360,000

Attained and enforced judgments for various credit union clients

Reviewed and approved all repossessions activity, as well as disposition of collateral in a timely manner

PDI Management, Orange, CA 07/00 – 11/02

Collections Specialist

Called customers to resolve charged off credit card debt

Handled collection Que of 300 accounts; made approximately 200 calls per day

Collected $50,000 per month

EDUCATION

Everest College, San Bernardino, CA

Courses: Business Management and Analytics

References Available Upon Request



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