Eugene Grove Presentation of Qualifications

**** **** ******* **** 470-***-****

Snellville, GA. 30039 acy7j9@r.postjobfree.com

OBJECTIVE: Obtain a position with a progressive company offering me the opportunity to fully

Utilize my experience, training, education, and, successful track record in making a

positive contribution, leading to career advancement

PROFILE: Certified professional offering skill set in Sales, Account and Restaurant Management, Technical Knowledge, Systems Analysis and design, Implementation, Administration

and Maintenance of Data Communications and Telecommunications networks, development of Computer classes LAN\WAN network design and Administration, DSL, ISDN, and T1 communications, TCP/IP networks and Project management.

Break Fix, Trouble shooting, windows NT, 98, 2000, XP

EXPERINECE:

11/10 to Marietta Hilton and Conference Center, Marietta GA.

Present Guest Services/Bellman/Driver/Concierge, Front Desk Agent /banquets/bartender.

04/05 to First Data Merchant Sevices Atlanta GA.

05/10 Account Executive- Providing merchant services to Retail, Restaurant and Franchise

Accounts such as Focus Brands, Yum Brands, Postnet and many others. Design, development, and deployment of Retail and Restaurant Point of sale systems using SQL Server. Creating Menus, policies, procedures, and documentation per client deliverables schedule.

01/03 to Providing Contacting Services for Companies such as Sprint, AT&T

04/05 Wireless, Bank One and First Data selling Wireless services, Financial Services,

Merchant Services, and performing IT and Office administration Functions through

Temporary Agencies.

12/98 to Telecommunications/Data Communications Analyst Atlanta, GA.

05/02 Southern General Financial Group

Administer, manage, and support company’s telecommunications and Data communications systems,

•Administer Lucent Definity G3 V.9 PBX, Intuity Audix Voice Mail System and Conversant VRU

•Support IBM AS/400, Microsoft NT Network, DHCP Server, IIS Web Server, Firewall,

Norton Virus Protection Server and Lotus Notes, VPN, Outlook, and Symantec Ghost software

•Support over 200 workstations running (Win 98, NT, 2000 and XP)

•Perform move adds and changes, provide system maintenance monitoring servers

and PBX and running back ups for security

•Manage Call center, Design and administer hunt groups, ACD routing splits hunt groups and call vectors.

•Develop computer course ware and deliver training for Lotus Notes, and Microsoft Office 2000 for

Company Executives and Employees

4/97 to Network Consultant Atlanta, GA.

6/98 Pro-Tech Business Systems

Designed, Developed and installed Windows 95/NT Network systems to help clients achieve their business

goals through systems automation.

•Responsibilities included implementing and managing the installation of Windows 95/NT networks

•Analyzed customers existing networks and designed proposals

Comprised of Windows 95/NT networks and Client Server application

1995 to 1997 Account Executive Atlanta, GA.

Unified Merchant Services

Market, Promote and sell merchant services to Professionals Nation Wide.

•Provide point of sale credit processing solutions to the Hotel, Restaurant and retail industry

•Achieved above 150 % of quota for the first 8 months of employment

1994 to 1995 Sales Team Leader Atlanta, GA.

Liuski International

Promoted and sold networking solutions to customers in the Texas region

•Developed Team Members through couching and developing sales

1993 to 1994 National Sales Manager Atlanta, GA.

TSI Power

Promoted power protection solutions to commercial and industrial clients

•Developed and implemented innovative marketing plans and strategies

•To introduce power protection products to the point of sale and telecommunications market

1992 to 1993 Training Specialist Atlanta, GA.

Dale Carnegie Institute of Georgia

Assessing and addressing business issues such as: Communication skills,

Leadership style, empowering employees, and Team building

•Designed and implemented successful business solutions through

Workshops, Customized Seminars, and effective Human Resource skills

1988 to 1992 Sales Representative Atlanta, GA.

Toshiba America

Generated in excess of 6 Million in annual sales for the Georgia, Carolina,

And Tennessee Territory

•Developed, designed and implemented sales and marketing presentations and Training programs

for selling computers and printers throughout the national reseller channel and Fortune 100 Companies Most Valuable player award (MVP) nationwide.

1984 to 1988 Corporate Account Executive Atlanta, GA.

PC Mart / Micro Mart

Sold Computer systems and solutions for business applications

1983 to 1984 Marketing Research Coordinator Atlanta, GA.

Westin Hotel

tested computer software applications for PCs

EDUCATION: Washington State University Pullman, Washington 1997

Bachelor of Arts Hotel and Restaurant Administration

Olympic College Bremerton, Washington 1978

Chattahoochee Technical Institute Course work leading to MCSE

NT/2000, A+ and Net + certification. Class work to date has included

NT Server Installation, Configuration, Administration,

Trouble shooting, TCP/IP, Networking, DRAFTING CERTIFICATE

SKILLS Microsoft Certified Systems Engineer ( MCSE ), (MCP + I ),and

(MCP 2000) Visual Basic,SQL,TCP/IP,REVIT AUTOCAD DRAFTING Software

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