Tanya Renee Stewart

*** ******* ***, *** ***** **101

Las Vegas, NV 89129 US

Mobile: 702-***-****

Email: acy7ix@r.postjobfree.com

Availability: Job Type: Permanent

Work Schedule: Full-Time

Desired United States - NV - Las Vegas

Locations:

Work

Experience: AECOM 01/2013 - Present

Las Vegas, NV United States Salary: 71, 000.00 USD Per Year

Hours per week: 40

Systems Administrator III

Supervisor: Randy Weaver 702-***-****)

Okay to contact this Supervisor: No

As the senior systems administrator, I currently manage a team of twelve system administrators supporting 24/7operations, maintaining and upgrading UAS/UAV Operations Center. My primary responsibility is to oversee Predator/Reapers UASOCS in an operational ready state and assist teams with solutions to real-time issues for computer and communications. I assist customers and lead other systems administrators to define, document, and integrate required computer intelligence capabilities to enhance Predator/Reaper missions. I also provide oversight of Tier I/II functions of monthly systems security patches to remain compliant with local military communication squadron’s Command Cyber Readiness Inspection (CCRI). This includes scheduled preventative maintenance inspections (PMIs) that consists of equipment inventory and basic equipment maintenance such as: Removing dust with static free vacuum, wiping down monitors, disk clean up, or applying security patches.

As a systems administrator I am responsible for hardware, software and troubleshooting of Windows systems and Linux Red Hat. This includes monitoring Unclassified and Classified systems internal/external voice communications; VoIP, NSTS phone system, and video dissemination as well as other systems. I mange daily and ongoing issues using Microsoft Service Manager 2012 to track all issues. My expertise is working with different type of fiber connections (LC, MTRJ, SC, ST), CAT5, and CAT6 cabling for installing or troubleshooting any connectivity issues.

I assisted with troubleshooting and replacing bad fiber cable to keep network operational. I helped to install additional fiber cable as a secondary line for quick response for any primary fiber issues. I respond to customer service problems that result from virus infections as well as power and network outages; Configured a work centers VMware to better benefit customers and their needs. I aided 3rd party administrators with troubleshooting a server that hosts a SQL Microsoft database that is accessed by users worldwide. I directly communicate with customers on a daily basis face to face or telephone to help resolve new and existing issues. I have written new and reviewed technical instructions of various systems on different networks to help with training and assist with troubleshooting.

United States Air Force 08/2010 – 08/2012

99 Communications Squadron Hours per week: 40

5870 Delvin Dr. Bldg 589

Las Vegas, NV 89191 United States

Client Systems Technician

Supervisor: Joel Espero 702-***-****)

Okay to contact this Supervisor: Yes

As Non-Commissioned Officer In Charge (NCOIC) of the Client Support Technician office (CST), I advised senior leadership on the characteristics, capabilities and data support potential of the unit's data processing equipment. I also identified, responded to and resolved various Information Technology (IT) queries from both internal and external customers totaling over 10K users on two different Air Force Installations.

I implemented and coordinated activities designed to protect and restore IT systems, services and capabilities. My responsibilities also included conducting hands-on computer equipment inventories as the Automated Data Processing Equipment Custodian (ADPE) for $200K worth of Department of Defense (DoD) assets.

As a Level-1support technician, I diagnosed and troubleshot system faults as well as repaired and replaced peripheral devices. I also provided monthly metrics and trend analysis reports to the unit commander on all installation network and communications related outages.

While deployed to Afghanistan, I served as the unit facility manager submitting and tracking multiple work orders, coordinating facility repairs and quality of life (QOL) improvements. I also implemented the organizations first employee safety program I accordance with OSHA, DoD and Air Force regulations. The program was lauded by higher headquarters and replicated throughout Air Force Central Command. I also possess a TOP SECRET security clearance.

United States Air Force 01/2009 – 08/2010

99 Security Forces Group Hours per week: 40

Nellis, AFB

Las Vegas, NV 89191 United States

Client Support Administrator

Supervisor: Demone Kyser 702-***-****)

Okay to contact this Supervisor: Yes

As a Client Support Administrator, I was responsible for installing, configuring, troubleshooting, and maintaining hardware, software, and user accounts to ensure the availability and functionality of network systems for Nellis AFB military and civilians.

I developed organizational level guidance, plans, and policies supporting Air Force standards for monitoring, retrieving, and delivering information. I provided instruction pertaining to the implementation of security policies and procedures relating to the proper use of classified and unclassified systems.

My duties also included providing Level-1 technical support for peripheral devices by diagnosing and troubleshooting system faults as well as repairs and replacements if needed.

I organized all Personnel Wireless Communication Service (PWCS) accounts for AT&T and Verizon utilizing excel for simple handling. My knowledge and skills ensured accountability for all electronic devices issued installation wide.

United States Air Force 11/2006 – 04/2009

99 Security Forces Squadron Hours per week: 40

5990 Fitzgerald Blvd

Las Vegas, NV 89191 United States

Client Support Technician

Supervisor: Carl Cooper 505-***-****)

Okay to contact this Supervisor: Yes

As the units sole Client Support Administrator and personnel customer service representative, I provided both computer and administrative support to over 600 military and civilian personnel. My duties included technical support, troubleshooting and performing both minor and preventive maintenance on unit computer systems.

As the office records custodian I was responsible for maintaining all personnel records, filing both electronic and hard copy documents in accordance with privacy act regulations. All files were categorized using Air Force Records Information Management System.

I was also responsible for the in and out-processing of personnel entering and exiting the unit. I provided accurate accounting of manning and personnel position management.

I directed electronic mail service and computer software actions and upgrades for all desktop and laptop computers, creating necessary communication among senior leadership and junior personnel.

As the Trusted Agent for the Unit’s Drug Testing program, I ensured all individuals selected for drug testing were properly screened and tested for use of illegal substances and determined by Air Force regulations and OSHA instructions.

As an additional duty, I acted as the unit Agency Program Coordinator (APC) as well as the Organization Defense Travel Authority (ODTA) for the defense travel program as well as the government travel card program. I handled all queries and issues regarding government travel and assisted with filing vouchers for all temporary duties and deployment arrangements. I served as the focal point for all members required to depart the installation for official travel. As the primary customer service representative, I ensured all network accounts either remained active or temporarily suspended throughout the duration of offsite duty.

Education:

Western Governors University Salt Lake City, UT United States

Master’s Degree Complete 3/2017

GPA: 3.0

Credits Earned: 3 Semester hours

Major: Information Security & Assurance

University of Phoenix Tempe, AZ United States

Bachelor's Degree Completed10/2014

GPA: 3.0 of a maximum 4.0

Credits Earned: 120 Semester hours

Major: Information Systems Security

Community College of the Air Force Montgomery, AL United States

Associate's Degree 08/2010

Credits Earned: 85 Semester hours

Major: Information Systems Technology

Zuni High School Zuni, NM United States

High School or equivalent 05/2005

Central New Mexico Community College Albuquerque, NM United States

Some College Coursework Completed

Major: Criminal Justice

University of New Mexico-Gallup Gallup, NM United States

Some College Coursework Completed

Major: Criminal Justice

University of Nevada Las Vegas Las Vegas, NV United States

Some College Coursework Completed

Credits Earned: 21 Semester hours

Major: Criminal Justice-Forensics

American Military University Manassas, VA United States

Some College Coursework Completed

Credits Earned: 20 Semester hours

Major: Information Technology Management

Job Related Training:

COMPTIA A+ Certification-IT Technician

COMPTIA Security + Certification

References:

Name Employer Phone Email

Kevin Wagner Serco 702-***-**** acy7ix@r.postjobfree.com

Michael J. Piva U.S Air Force 301-***-**** acy7ix@r.postjobfree.com

Tracey Freed Invictus 702-***-**** acy7ix@r.postjobfree.com

Perry Lucky Sciolex 702-***-**** acy7ix@r.postjobfree.com

Additional Information:

Remedy, Directory and Resource Administrator (DRA), Microsoft Enterprise (Word, Outlook, Excel, OneNote), Windows Sever 2008, Windows Server R2 2012, Windows XP, Vista Windows 7, Linux Red Hat, Remote Desktop, Dameware, VMWare, vSphere, Horizon View, Active Roles, Urinalysis Program Management, Government Travel Card, Records Custodian, Commander’s Support Staff, Information Assurance Officer, Air Force Way, Joint Personnel Adjudication System (JPAS), Microsoft Service Manager, HP Thin Client, Dell Zero Client.

Air Force Meritorious Medal, Army Achievement Medal, Command Sergeant Major William B. Ward coin for outstanding performance, Excellence in Action award, Front Line Supervisor Course (ALS), Sergeant Major Operation Enduring Freedom Profession Performance, Fire Chief Operation Enduring Freedom for Excellence Coin.

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