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Customer Service Manager

Location:
Irvington, NJ, 07111
Salary:
45,000
Posted:
March 10, 2017

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Resume:

Takiyah D. Perry

Eastgarden Way Apt. P** Dayton, NJ 08810

Email: acy75l@r.postjobfree.com

732-***-****

OBJECTIVE: To obtain an Administrative Specialist/Customer Service position with growth potential, that will take advantage of my excellent 10+ years customer service experience and strong work ethic.. I can add value in meeting business objectives while contributing to a positive work environment

SUMMARY

Proficient in Microsoft Word, Excel, Outlook and various other programs like AS400/EDI, Avatar and Sage.

Computer savvy, type 55 WPM with the willingness and ability to easily adapt to new computer programs.

General working knowledge of basic office equipment which includes switchboards, dual monitors, copiers and fax machines.

Self-starter with strong work ethics and detail oriented.

A critical thinker that is well organized with the ability to multi task and prioritize.

Friendly with excellent customer service and support skills, with a willingness to be a team player or take the initiative to be a leader to complete task.

RELEVANT EXPERIENCE

Efficiently managed work flow thru the Middlesex County courts, police departments, inmate population and general public. Compiled with local, state and federal laws and regulations.

Front End Coordinator: Effectively handled a wide range of tasks as needed by office management. Which involved coordinating meeting and events, maintaining facility wide supplies, answering phones, responding to employee inquiries, filing, and other tasks assigned on a needed basis.

Assisted HR in projects and new hire processing/benefits.

Assisted customers with any questions or information requests via email or phone call.

Processed orders, scheduled shipments and receipts and processed invoices for payment.

Worked with Bail Bondmen and handled large sums of cash, processed intake, discharge, court and bail paperwork for court system

Assisted guest with general customer service while working the front desk at a hotel, in a correctional facility, restaurants and multiple logistic companies.

WORK EXPERIENCE

05/13-Present Customer Service Bunzl: Monmouth Junction, NJ

12/13 – 02/13 Administration Specialist Quad Graphics: Monroe, NJ

06/11 – 11/12 Customer Service S&D Transfer, Inc.: Cranbury, NJ

10/10 – 05/11 Customer Service Telamon: Dayton, NJ

05/06 – 07/10 Administration Specialist Middlesex County Department of Corrections:

North Brunswick, NJ

01/06 – 05/06 Admin. Specialist/Receptionist Hampton Inn Hotel: South Brunswick, NJ

08/05 – 01/06 Sales Agent Allserve Systems Corporations:

South Brunswick, NJ

05/05 - 06/05 Receptionist-Temp Mid-AtlanticMechanical: Monroe, NJ

02/03 – 05/05 Certified Trainer/Waitress Uno’s Restaurant:Edison, NJ

10/98 – 06/01 Assistant Manager Blockbuster Video:South Brunswick, NJ

EDUCATION

Monroe Township High School – Graduated in 1999

Rutgers University – Douglass College – Middlesex County College

Some college course work completed in Business Administration.



Contact this candidate