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Customer service, sales, administrative skills

Location:
Tyler, TX
Salary:
10.50
Posted:
March 09, 2017

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Resume:

LaTonya M. Hewitt

*** **** ***** ****** • Tyler, TX 75702 • 903-***-**** • acy67z@r.postjobfree.com

Career Objective

Seeking full-time and challenging administrative/human resources position that will add a new and exciting experience to the skills I have obtained to thoroughly get assignments initiated and completed efficiently and effectively.

Summary

Experienced, dedicated, motivated, and highly trustworthy individual who excels at prioritizing, completing multiple tasks simultaneously. Strong work ethics and positive attitude. Committed to delivering high quality results with little to no supervision. Highly effective in fast-paced work environments. Detail-oriented and resourceful in completing tasks and projects. Adaptable, accurate, and adjustable. Capabilities include:

Computer Operations

Customer Service and Relations

Data Entry

Interpersonal/Social Skills

MS Office proficiency

Organizational Skills

Problem Solving

Telephone Reception

Verbal/Nonverbal and Written Communication

Word processing

Work Experience

September 2012 to Present Sales Associate Electronics/Wireless

Wal-Mart Supercenter

Tyler, TX

Excellent customer service.

Greet customers with courtesy and a smile.

Maintain cash control on register.

Maintain order and cleanliness.

Selling of pre and postpaid cellular phones and accessories.

April 2010 to April 2012 Office Manager/Quality Enhancement Specialist

Matters of the Heart

Minden, LA

Answered and handled multiple phone lines accordingly.

Conducted general office operations.

Conducted interviews.

Created and revised company documents and memos using MS Word and MS Excel.

Exercised strict confidentiality.

Greeted visitors and clients with courtesy and a smile.

Handled payroll.

Proofread documents and made corrections as needed.

Sorted, alphabetized, and maintained client and personnel files.

Used MS PowerPoint to create television commercials for company advertisements.

March 2009 to December 2009 Certified Nursing Assistant

Trinity Mother Frances Hospital

Tyler, TX

1 on 1 patient interaction in order to check well-being, take vital signs and/or assist in daily activities as needed.

Promptly answered call lights.

Reported any health risk changes of the patient immediately to the charge Nurse.

Responsibly maintained patient safety and confidentiality.

April 2007 to October 2008 Assembler/Machine Operator

Carrier Corporation

Tyler, TX

Contributed organizational skills, coordination and speed to meet daily quotas.

Worked on an assembly line to build air conditioner units for major businesses nationwide.

November 2002 to April 2007 Certified Nursing Assistant/Sitter/Unit Secretary

East Texas Medical Center Hospital

Tyler, TX

1 on 1 patient, Doctor, and Nurse interaction.

Answered and handled multiple phone lines accordingly.

Answered call lights.

Daily submitted Doctor orders into the computer system vacillating two adjacent units consisting of a total of thirty-two patients.

Reported any health risk changes of the patient immediately to the charge Nurse.

Responsibly maintained patient safety and confidentiality.

Set up follow-up appointments and clinical visits for patients.

Sorted, alphabetized and organized all information in patients’ charts.

Education

GED in Basic Studies

Regional Training Developmental Complex - Tyler, TX

January 1996 to January 1996

CERTIFICATIONS

Forklift Operator Certification

October 2008 to October 2010

Certified Nursing Assistant/CPR Certification

September 2004 to September 2011

ADDITIONAL INFORMATION

●Passed the COAST-Behavioral Assessment and Office Skills Test in May 2012.

●In the Fall of 2017, I will be a returning student to Tyler Junior College to pursue an Associates Degree in Social Work.



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