Tamara Rohlin

**** ****** ***. *** ***

Douglasville, GA 30134

404-***-****

E-mail: acy5l6@r.postjobfree.com

Job Objective

Receptionist skilled in front office procedures. Looking to broaden skills into other fields of reception.

Summary of Qualifications

Skilled in office procedures including, copying, filing, multi-line phones.

Proficient in use of office equipment, computers; various programs including WordPerfect, Internet searches, Excel, Spreadsheets.

Excellent oral communication skills; extensive call center experience.

Careful attention to detail.

Professional Experience

Self Employed, Transportation Specialist, Lyft, Douglasville, GA 2017

Customer Service

Transport of clients to desired destination

Self Employed, Transportation Specialist, Uber, Douglasville, GA 2016

Customer Service

Transport of passengers to desired destination

Customer Service Specialist, Champion Beauty Supply, Austell, GA 2015-2016

Checked orders for accuracy

answer phones

taking customer orders for beauty supplies

Team Member, Arby's, Austell, GA 2014-2015

Customer service

Taking customer orders

food preparation

cash handling/register operation

Dispatcher, Top Hat Transportation, Canton, MI 2005

Coordinated rides for Canadian National Railroad Crews

Answered multi-line phones providing excellent customer service

Provided safe transportation to train crews as needed

Taxi Cab Driver, ABC Cab Inc., Livonia, MI 2005

Provided safe transportation to clientele

Handling of cash payments

Customer Service

Apartment Manager, Park Wayne Investments, Wayne, MI 2003

Responsible for managing 40 apartment units

Handling of 40 plus rental payments per month

Preparing court documents for monthly evictions

Preparation of new tenant leases, coordinating work orders for maintenance

Receptionist, ABC Cab Inc., Livonia, MI 2002

Provided excellent customer service to customers needing transportation.

Responsible for daily input of information in computer

Answered 6 line phone system, taking 200-300 calls per shift

Supervised taxi drivers on my shift

Receptionist, Northwest Orthotics and Prosthetics, Novi, MI 2001

Answered 4 line phone system.

Provided assistance to patients

Updated and input new patient information into computer

Service Dispatcher, Albin Business Centers, Farmington Hills, MI 2000-2001

Answered 20 line phone, servicing 400-500 calls in an 8 hour shift

Entered service orders into the company computer system

Provided customer service to copier owners

Telemessaging Secretary, Answering Service, Inc., Livonia/Southfield, MI 1997-2000

Answered switchboard through company computer system, taking 400-600 calls within an 8 hour shift

Worked in a closed environment with at least 8 other operators

Responsible for dispatching service calls, as needed

Provided customer service over the phones

Education

Certificate of Child Development/Nanny, Delta College, University Center, MI

High School Diploma, Negaunee High School, Negaunee, MI

References available upon request.

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