BERNADETTE GIRARD-DUNCAN ***** Hamilton

Fraser, MI 48026

586-***-****

acy50k@r.postjobfree.com

PROFESSIONAL SUMMARY

. Organized with extensive experience providing detail-orientated

administrative support to staff and customers. Established and

maintained highly confidential files and documents.

. Ambitious, highly skilled and self-motivated administrative

professional with strong written and verbal communication skills.

. Ability to establish positive relationships with clients and

colleagues at all organizational levels, along with excellent customer

service skills as well as providing inside sales support.

. Passionate volunteer, leader and coach with the drive to implement

programs that make a difference.

. Mastered computer skills that include: MS Office, SharePoint,

Publisher, Visio, Project 2010, QuickBooks, ACT! 10.0, Constant

Contact, Payroll 1 and basic accounting.

. Role model, coach, strong work ethic, loyal, and a very quick study.

EXPERIENCE & SKILLS

Management Supervision

. Assisted in grant writing for proposal submission.

. Researched and developed potential new industry partners.

. Created and implemented highly effective procedure manuals resulting

in easy access to critical information and streamlined office

performance. Monitored support staff for proper procedure compliance.

. Conducted annual, interim and monthly reviews to ensure conformance to

regulations.

. Reviewed resumes and credentials for appropriateness of skills,

experience and knowledge in relation to position requirements.

. Reviewed financial statements, sales and activity reports, and other

performance data to measure productivity and goal achievement.

. Determined areas needing cost reduction and program improvement

resulting in 40% cost decrease in monthly blueprint reproduction.

. Managed and trained staff including preparation of schedules and

assignment of specific duties.

. Educated staff of Michigan Regulations regarding medical waste

procedures as well as educate customers and assist with their

practices maintaining compliance.

. Maintained OSHA standards and guidelines within organization(s).

Administration Organization

. Administered executive support to President, including contracts,

proposals, financing memorandums, strategic planning conferences,

contract bid proposals, communications, policy compliance and problem

resolution.

. Created and wrote letter and email correspondence, Excel spreadsheets

and charts and PowerPoint presentations.

. Processed Request for Quotations which included obtaining and

negotiating raw material pricing, vendor processing costs, projected

labor, overhead and profit for final cost while identifying cost

savings opportunities.

. Acted as liaison between upper level management and all other staff,

vendors and customers.

. Performed accurate financial analysis of completed jobs to determine

cost effectiveness of final product, materials, labor, packaging and

shipping expenses.

. Managed all invoicing, purchase orders, payables and receivables.

. Planned and coordinated recruitment events.

CAREER EXPERIENCE

. Chippewa Valley School District - Mohegan Alternative High School -

Permanent Building Substitute

4/2016 to Present

. Oakland Community College - Completion Coach/Program Recruiter

5/2015 to 3/2016

Contract work, federal grant ended

. Elite Trauma Clean-Up, Inc. - Operations Manager 7/2013

to 3/2014

. Chippewa Valley School District - Mohegan Alternative High School -

WIA Student Advocate

8/2005 to 7/2013

Federal funding eliminated

COMMUNITY INVOLVEMENT

. President, Vice President and Treasurer - Shawnee Elementary School

PTO

. Citizens Advisory Committee (CAC) Chippewa Valley School District

. Chippewa Valley Family and Youth Coalition

. Cheerleading Coach - Holy Innocents Jr. HS, Grosse Pointe North HS and

Fraser HS

. Volunteer - Lake St. Clair Metropark

. FAN (Families Against Narcotics)

EDUCATION

. Community Development Bachelor's Degree - Central Michigan University

. Career Development Facilitator Certificate - Oakland University

. Concentration in Business Administration - Macomb County College

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