Jeanine Ruth Kabangu

*** ***********, ******, ****** *** 8HS

Tel: 079******** Email: acy46x@r.postjobfree.com

Personal Profile

I am a highly motivated and multitasking individual with many nine years of experience in customer services

and eleven years in administration. I act as an ambassador who inspires pride and passion throughout my

career to deliver excellent results. With my experience, I am now looking for full time opportunities in the

admin sector.

Key Skills

Communication: Fluent in English and French verbal and written.

Customer Services: Developed excellent customer service skills through client interaction on a day to day

basis.

Computing: Excellent computing skills including use of the internet and MS Office (Word, Excel &

Outlook)

Administration: Extensive Admin skills include faxing, filing, database entry and deal with incoming

and outgoing post answer telephone, email and social media enquiries

Employment History

Senior Sales Advisor at Kensington Temple Bookshop, London

October 2006 February 2015

ordering and invoicing; banking

Marketing products in shop

making new recommendations for strategy changes and implementation

Managing social media channels and relationship with direct customers

assisting the bookshop manager

supervising day to day work in the shop

updating customers data

replenishing and replacing stocks

invoicing; banking; ordering stock to fulfil customers order

fulfil internal sales requests and provide invoices

processing online sales including invoicing customers

processing suppliers invoices into DK in a timely manner

receipt deliveries and create items as necessary on DK Solutions

type up documents, for example letters and reports

Administrator at the International Bible Institute of London, Kensington, London

May 2002 October 2006

First point of contact for admissions of all students UK residents and overseas

handling school fees

Typing, filing, photocopying

inputting of data into DK Solutions software

setting up a clear and accessible filing system

liaising with Home Office regarding student visas

Coordinate Seminars and Conferences

Student counselling

coordinate students activities during conferences

coordinate student graduation

producing students Diplomas and other certificates

Student Services Officer, Bow Boys School, Bow, London E3

April 1996 Oct 2001

Administration of school database entering new data and archiving old data on a yearly basis.

personal assistance to Deputy Head

administration duties typing, filing, photocopying

student Attendance monitoring

liaising with social workers and governing school bodies regarding student attendance

setting up a clear and accessible filing system

preparing registers for the new academic year

administering first aid to staff and students

coordinating and publishing GCSE results

Education and Training

September 1995 July 1996 Rathbone, Poplar, London

GNVQ II Business Studies

September 1992 July 1995Tower Hamlets College, Poplar, London

A Level Social Work course

September 1980 July 1982 Institute of English Language, Kinshasa/DRC Congo

Business Studies Higher diploma

September 1979 July 1980 Lycee Sacre Coeur

A Level

Interests & Hobbies

Enjoy Reading, listening to various types of music

I enjoy travelling throughout the world such as Europe, Middle East and Africa.

References

References available

Contact this candidate