Active Listening English Language

Customer and Personal Service Time Management

Social Perceptiveness Service Orientation

Public Safety and Securely Coordination

Customer and Personal Service Therapy and Counseling Judgment and Decision Making Monitoring

Social Perceptiveness Management of Personnel

Resources

Learning Strategies

Jan 2012 -Present

Williamsburg, VA

Jun 2005 -Dec 2011

Newport news, VA

MELBA S. HICKS

PROFESSIONAL SUMMARY:

Service-oriented Home health aide with10 year background in Home care services. Core competencies include Active listener, ambitious and hardworking as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. SKILLS:

EXPERIENCE:

Hha

Handnheart

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine. Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Cashier

Fresh Pride

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

1014 37th st, Newport news, VA 23607

Ph: 757-***-****

acy3fl@r.postjobfree.com

May 2005 -Sep 2011

Newport news, VA

Jun 1999 -Jan 2005

Newport news, VA

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments.

Calculate total payments received during a time period, and reconcile this with total sales.

Process merchandise returns and exchanges.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Stock shelves, and mark prices on shelves and items. Compute and record totals of transactions.

Weigh items sold by weight to determine prices.

Issue trading stamps, and redeem food stamps and coupons. Pay company bills by cash, vouchers, or checks.

Cash checks for customers.

Cook

McDonald's

Maintain sanitation, health, and safety standards in work areas. Clean food preparation areas, cooking surfaces, and utensils. Verify that prepared food meets requirements for quality and quantity. Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.

Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions. Clean, stock, and restock workstations and display cases. Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Serve orders to customers at windows, counters, or tables. Prepare and serve beverages such as coffee and fountain drinks. Housekeeper

Days Inn

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Wash dishes and clean kitchens, cooking utensils, and silverware. Polish silver accessories and metalwork, such as fixtures and fittings. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Jun 1995

Newport News, VA

Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

Dust and polish furniture and equipment.

Keep storage areas and carts well-stocked, clean, and tidy. Request repair services and wait for repair workers to arrive. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Sort, count, and mark clean linens and store them in linen closets. Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

Run errands, such as taking laundry to the cleaners and buying groceries. Remove debris from driveways, garages, and swimming pool areas. Move and arrange furniture and turn mattresses.

Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.

Hang draperies and dust window blinds.

Assign duties to other staff and give instructions regarding work methods and routines.

Replace light bulbs.

EDUCATION:

High School Diploma

Warwick High School

Contact this candidate