Edna Williamson

Independence, MO

acy3c4@r.postjobfree.com - 816-***-****

WORK EXPERIENCE

Customer Service Representative

USA 800 - Raytown, MO - April 2016 to October 2016 Answer incoming calls, provide customers with information, connecting them to the right department, handle clients complaints. Place orders, staying calm through crisis. customer service

B&N Enterprise - Kansas City, MO - April 2009 to June 2013 Answer incoming calls, outbound calls, re solve customers complaints, place orders, set appointments, secretarial work, filing, typing. Recieve comments from customer, being patience EDUCATION

76 credits

longview community college and jccc

SKILLS

Customer Service (10+ years)

AWARDS

Award

June 2016

I received 100% on phone review handle the call with excellence CERTIFICATIONS/LICENSES

American Culinary Federation

September 2001 to Present

Certify I'm a junior member for excellence