Customer Service Representative
Resume:
HUNTER, KATELYN SCARLETT
**** ********** **** ***. *, Jonesboro, AR acy2p6@r.postjobfree.com 573-***-****
SUMMARY
Enthusiastic health administration major with excellent communication skills and a strong motivation to succeed.
SKILLS &
ABILITIES
MS Office proficient
Office Management
Proper Phone Etiquette
Work independently or with others
Fast learner
Highly Organized
Dependable and reliable
Exceptional communication skills
EXPERIENCE
OFFICE ASSISTANT KENNETT SCHOOL OF PERFORMING ARTS
02/2012 TO 02/2013
Oversee reception area and responded to in person and phone to questions regarding requests for information.
Greeted visitors who came into business.
Handled new client registration and answered questions that were associated with enrollment.
Handled client payments and invoices.
Assisted teachers with classes.
Filed appropriate files where needed.
INTERN CATHERINE RICE LAW OFFICE, LLC
05/2015 TO 08/2015
Drafted and typed grammatically correct office memos.
Photocopied all correspondence, documents and other printed materials.
Organized and maintained documents and case files.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Maintained the master calendar for client appointments and court appearances.
Recorded and monitored court appearance dates.
Coordinated and scheduled meetings
Handled confidential documents and information professionally
CUSTOMER SERVICE REPRESENTATIVE JCPENNEY’S
11/2015 TO 03/2016
Answered customers’ questions and addressed problems in person and via phone.
Educated customers on product and service offerings.
Offered excellent customer service to differentiate and promote company brand.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Built and maintained effective relationships with peers and upper management.
SALES SPECIALIST VICTORIA’S SECRET
07/2016 TO 01/2017
Greeted customers pleasantly and addressed situations positively
Ensured high levels of customer satisfaction through great sales service
Addressed customer needs and provided assistance with products and services that best fit their needs
Maintained company’s store’s visual appearance based on it’s high standards
Processed point of sale purchases
Built relationships with customers and co-workers
EDUCATION
KENNETT HIGH SCHOOL, KENNETT, MO
HIGH SCHOOL DIPLOMA
Graduated in May 2014 as top 10% of class with a 4.0 GPA. Was a member of the Honor’s Society and served as Secretary for Future Business Leaders of America.
ARKANSAS STATE UNIVERSITY, JONESBORO, AR
BACHELOR OF SCIENCE: HEALTH STUDIES
Currently working on degree as a Junior with a 3.0 GPA.
COMMUNITY SERVICE
Volunteer Camp Counselor, GO! Camp 2015
Volunteer Food Packaging, Feed my Starving Children 2011-2015
Volunteer, Nursing Homes in NEA Area 2010-2013
REFERENCES
PAULA HOOPER
KENNETT PEDIATRICS
CODY FEAGIN, RN
ARKANSAS METHODIST
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