Jonathan O. Ballard
Phone: 415-***-****
Email: ******@*****.***
Senior Digital Project Manager–Interactive Producer
Seasoned, experienced, and results-oriented professional, offering extensive experience in digital marketing, project management,
and customer service within various industries.
Adept in business-to-consumer (B2C) marketing, technical implementation, and web development; combined with knowledge of digital
technologies as well as multiplatform and integrated environments. Expert at managing complex programs and projects within client
specifications, as well as allotted time frame and budget. Recognized for outstanding work ethic and leadership skills, essential in
leading in-house and subcontracted development groups, as well as in defining roles and responsibilities toward the achievement of
organizational goals and objectives. Proficient with Microsoft Office Suite, Adobe Creative Suite, Content Management Systems (CMS),
and project management applications.
Professional Experience
Digital Project Manager (Contractor) Charles Schwab, San Francisco, CA2014–2015; 2015–2016
Expertly handled and accomplished multiple concurrent projects, from initiation to completion, such as new Schwab.com experiences,
landing pages, banners, emails, animation/video work, advertising campaigns, and web-based applications. Demonstrated adeptness in
digital landscape, while providing professional advice on the implementation of digital strategies, in coordination with project
teams.
Achieved $20M in new account deposits by managing golf promotion updates.
Digital Marketing Consultant (Contractor) Wells Fargo, San Francisco, CA 2015
Worked closely with other teams to develop and execute detailed marketing campaigns across digital channels. Carried out key tasks,
including defining marketing programs, measuring performance metrics, identifying customer segments/targets, communicating status,
and reporting results.
Spearheaded CFS digital incubator CRM targeting test, which significantly brought process improvements across Wells Fargo consumer
retail marketing offerings.
Senior Digital Media Producer, New Business Development Red Hill Studios, San Rafael, CA 2013–2014
Oversaw all aspects of interactive digital content development, including in-house and contract design/production teams. Provided
expert oversight to client communications, budgeting, technical/functional specifications, production scheduling, product UX/UI
design, and quality assurance efforts. Displayed proficiency in generating digital marketing products, including interactive mobile
and desktop software applications for educational and health markets. Performed new business development involving marketing
services and client management.
Senior Digital Project Manager/Media Producer Pearson Science, San Francisco, CA 2006–2013
Rendered supervision to various teams in the conceptualization, UX/UI design, production, and integration of web sites/applications
and course/content management systems. Directed interactive digital content development, including custom 3D animations,
video/audio, and other related pedagogical materials, including eBooks and mobile applications. Employed analytical skills in
drafting process documentation to streamline digital media development processes. Led program to improve all digital media content
and adhere to Web Accessibility/Americans with Disabilities Act (ADA) compliance standards.
Earned various accolades, including two Book of the Year and a Product of the Year awards in media supplements by increasing year-
over-year title sales by $500K.
Earlier Career
Senior Digital Project Manager Groove Eleven, San Rafael, CA
Senior Digital Project Manager Sun Microsystems, Newark, CA
Senior Project Manager Agency.com, San Francisco, CA
Senior Project Manager Pearson Learning Network, San Francisco, CA
Managing Project Manager Viscomm, Novato, CA
Producer/Project Manager Inter Active Media, Corte Madera, CA
Education
Coursework in English Studies: University of California, Berkeley, CA
Project Management Institute Coursework