Erin Sales/ Administrative Kelley Professional
CONTACT
Kansas City, MO 64106
***********@******.***
SUMMARY
With over ten years of experience in the workforce, I am seeking an environment which allows me to expand my experiences and knowledge, utilize my skills, and fosters mutual growth and creativity. Living in San Diego the past five years has been an amazing experience, and I am excited to build on that here in Kansas City.
QUALIFICATIONS
• Inside sales
•ROR
• B2C
• Social media
• Microsoft Office
• Photoshop
• Illustrator
• Working over the phone
WORK EXPERIENCE
Quigley Fine Wines - San Diego, CA
• Leading a team
• Customer relations
• Organization
• Time management
Wine Consultant and Social Media Liaison ($70K sales/quarter) Responsibilities
• Building and maintaining a client base of over 350 people
• In-depth product knowledge of over 200 wines
• Reaching sales goals both as an individual and as part of a team
• Marketing
• Adaptability
• Accountability
• Integrity
2012 - present
• Pouring wine at festivals, charity events, and private tastings to expand client base
• Customer satisfaction
• Document management
• Coordination of social media
• Assisting development of new staff
Shine Spa - Kansas City, MO 2010-2011
Spa Coordinator
Responsibilities
• Scheduling
• Product knowledge
• Monetary transactions
• Document management
• Cleaning and organizing the spa
• Assisting the owner to make the spa run smoothly
• Customer satisfaction
Beauty Brands - Liberty, MO 2007-2010
Salon/Spa Coordinator and Customer Service Specialist Responsibilities
• Scheduling
• Product knowledge
• Monetary transactions
• Document management
• Cleaning and organizing the salon and spa
• Assisting the managers to make the salon/spa run smoothly
• Customer satisfaction
EDUCATION
William Jewell College - Liberty, MO
Bachelor of Arts - Studio Art
ACCOLADES
Quigley Fine Wines
• Quarterly and cumulative bonuses
• One of top three most long-standing sales reps
Beauty Brands
• Salon/Spa Coordinator of the year
William Jewell College
• Academic and volleyball scholarships
• Dean's List
• NAIA Academic All-American
2005 - 2009