Reginald L. Wray

*** ******** ****** **********, ***** Carolina 27215 336-***-****(M) acy191@r.postjobfree.com

LinkedIn ID: linkedin.com/in/reginald-wray-6a04688

Information Technology Program/Project Manager

Certified Project Management Professional with +15-years of experience as an Information Technology Project Manager with a diverse range of operational responsibilities producing mature, rationale, strategic, visionary, and best practice business decisions. I am accomplished in initiative planning, systems analysis, Request for information/proposal, project initiative design, application life-cycle management, custom application development, schedule and cost management, and stake-holder communications. Proficient running high-visible complex projects with budgets ranging to $12Million. Strong team-lead communication and networking skills; organized 30+ project resources to deliver diverse cross discipline technology solutions. I have exposure to technology challenges involving information security and risk management, software application development and implementation, infrastructure build-out, business contingency planning and disaster recovery, information systems management, and business process management. I am proficient directing global projects and offshore resources that require virtual and diverse culture communication skills. Uphold a reputation of high integrity maintaining a secret level security clearance for +25-years. A manager that demonstrates the ability to set direction, communicate effectively across a matrix organization, build quality team relationships, and model authentic leadership behaviors interfacing with business partners and project delivery resources.

Skills Summary

Intellectual requirements analysis and project task planning

Project budget management and scope control

Perceptive risk management and change control

Strategic ROI analysis

Effective utilization of project life-cycle methodologies (SDLC, Waterfall, Agile / Scrum, RAD)

Thru-the-ranks knowledge of facility operations, hardware systems, and application development

Logical business process modeling

Personal composure and professional demeanor in dealing with difficult, complex and volatile situations

Procedural work-flow development and release management

Ability to consolidate, analyze and connect disparate data points in a logical manner to produce a comprehensive model of the bigger picture

Proficient with all MS Office applications and Microsoft Project

"Reginald willingly accepted and drove a high visibility, short runway project to be implemented on a platform that was new territory for him. He demonstrated that his understanding of excellent project management practice and his effective communication skills would carry him on any project. I highly recommend Reggie as a candidate for whatever is needed. Bring it on! He can do it." SVP, IBM Global Services

Career Progression and Achievement Highlights

Work-Life Balance 09/2015-Current

After the successful completion of my previous project, I have taken time from my customary employment. This time primary focused on spending valuable time with my aging parents. During this time, I volunteered for Meals-On-Wheels, Habitat-For-Humanity, and the American Legion. I also supported Walter Williams High School working as a substitute teacher and as the Financial Officer for the Orchestra Boosters Club. To enhance my Information Technology and Project Management skills, I attend PMP meetings and technology specific webinars, completed online courses relating to Agile/ScrumMaster project management, and daily conversed with retired business executives.

Lincoln Financial Group, Corporate and Enterprise Business Systems IT PMO 04/2014-08/2015

(Contract placement through Open Systems Technology)

Senior Project Manager

Proficiently managed the project life-cycle to place into production an Oracle Access/Identity Management Suite providing an advanced solution for securing applications, data, Web services, and cloud-based services.

Organized and lead the project efforts that included: initiation of the project charter, structuring project governance (RACI) and development of the project management plan, financial planning, gathering and interpreting business and system requirements, request for information/proposal (RFI/RFP), vendor services selection, diagnosing problems and recommending improvements to the system, functional design, implementation planning, infrastructure build-out, product and services construction, functional and user testing, production implementation, and enablement of steady-state support.

Wells Fargo Corporation, Corporate Technology & Data - Enterprise Risk Management Technology

(Contract placement through Ascent Services Group) 10/2013-02/2014

Risk Integration Project Manager

Established an Oracle Business Process Management (BPM) data warehouse and developed business-centric custom applications promoting collaboration between business and IT to automate and optimize business processes in compliance with Service Members Civil Relief Act (SCRA) and Office of the Comptroller of the Currency (OCC) financial regulations and Sarbanes–Oxley (SOX) compliance.

Steered the union between product owners (line-of-business managers) and cross-functional delivery teams to define workflow processes and develop software applications. My senior leadership of the web-based product engineering followed the Agile methodology utilizing Scrum as the framework for managing the software build process.

Proficient working knowledge of Primeview, Project Management Universal Workstation (PMUWS), STAMP (System Time-reporting, Accounting Management for Projects), and SharePoint.

IBM Integrated Technology Delivery-Security, Asset, Risk Management (SARM) 08/2011-06/2013

(Contract placement through CDI Corporation)

Security Program Manager

Orchestrated a team of research engineers in the life-cycle of projects related to Intrusion Protection Services (IPS), Remote Access, and Wireless Protocol in compliance with IBM ITCS104 and GSD331 security standards. Project initiation involved preliminary analysis, identification of business opportunity objectives, cost benefit analysis, and systems analysis.

IBM Integrated Technology Delivery, Global Technology Services – Greensboro, NC

(IBM full time employee engaged on the American Express account) 01/2007-06/2011

Strategic Outsourcing - Initiative Manager

Directed a global project merging the technical operations and offerings of two Fortune 500 companies. Overall project time 27-months, estimated delivery cost $17M, direct report resource count 32 internal and 17 external. Project successfully completed, accepting 257 objective changes and additions, mitigating 143 level 3 or greater risk issues, delivered program within an excepted operating budget in respect to time, cost, and resource allocation.

IBM Global Technology Services – Greensboro, NC 08/2004-01/2007

(Contract placement through Lawler Associates, LLC)

Project Manager, Strategic Outsourcing

Delivered Data Center build-out and enhancement solutions that involved business objective definition, systems analysis, architectural design, procurement of hardware, facility management, infrastructure network changes, server install and build, server virtualization, SAN storage solutions, application implementation, decommission and disposition of legacy systems, Tier 1 Global Support and Issue Management services, middleware enablement, technical engineering and systems administration service.

Vance Industrial Electronics, Inc – Burlington, NC 10/2003-6/2004

(A private company providing industrial equipment electronic assemblies and circuit board repair. Contracted as a Business Analyst/Consultant)

Business Analyst / Logistics Consultant

Developed logistic strategy and structured service delivery processes. Identified and documented business operations and offerings, aligned business stakeholder expectations producing a Customer Relationship Management program. Achievement of a business-to-business internet application used by selling partners to conduct product sales, manage inventory, and do settlement.

Wachovia Corporation - Charlotte, NC 11/2002-07/2003

(Contract placement through FirstPlace Associates)

Senior Project Manager, Corporate Information Security/Technology Recovery Services

Performed assessment of business impact cases to design and implement an action plan and run book procedures for mitigating business continuity and disaster recovery scenarios. Coordinated the validation of disaster recovery processes for datacenter services, application and supporting infrastructure systems.

Arsenal Digital Solutions Worldwide, Inc – Cary, NC 10/2000-10/2002

(Storage Service Provider (SSP) that offers innovative solutions to the business problems associated with storing, moving, managing and deriving value from large amounts of digital information.)

Director of Operations - Systems Management Center and Information Technology Services

Produced the corporate offering of a 7x24-business service monitoring solution for server systems performance, application operability, and storage management that provided operational status, issue alerting, alert identification, and issue management. Staffed and managed company’s Information Technology department; duties included overseeing facility build out, network services architecture, telecommunications solution, corporate information systems and data center operations, vendor negotiations, corporate material procurement, and asset management.

fileFRENZY.com – Raleigh, NC 03/2000-10/2000

(Internet file management company developing a web-based Application Program Interface (API) that enables the control and management of data sharing and archiving, data storage, and secure distribution of electronic information. Company acquired by Arsenal Digital Solutions Worldwide, Inc.)

Director of Operations

Managed Information Systems operations including computer operations, data entry, data control, application hosting, and operations support.

Developed business plans and project requirements for software development of a file content management system, an (API) Application Program Interface for data storage management.

MCMS, Inc – Durham, NC 11/1998-03/2000

(A global corporation providing advanced electronics manufacturing and supply chain management services to original equipment manufacturers (OEM) that primarily serve the data communications, telecommunications, and computer/memory module industries.)

Quality Assurance Analyst

System Assembly Test Process Engineer

System Assembly Test and Debug Engineer

Product Line Process Engineer supporting pre-production processes and alternate component reliability. Responsible for the availability, presentation and quality of build diagrams and specifications. Supervised the operations of customer service reliability and returned material root cause analysis; to become compliant with ISO 9001:2000 Quality management systems standards, developed and documented processes and procedures for the Services and Systems Reliability (Quality Control) department.

Utilizing corporate SAP Enterprise Resource Planning (ERP) applications conceived and implemented a system of communicating and reporting production processes and test performance data that increased product quality yield and supplier-customer relationship operations.

Clairemont Electronics, Inc – Yanceyville, NC 04/1998-10/1998

(One of the United Kingdom’s largest independent, full service contract manufacture of cable assemblies, wire harness, and electro mechanical sub-assemblies. Acquired by AMP, Incorporated)

Facility Operations Manager, North America

Interacted with overseas corporate executives teaming to establish the North America operations. Provided operational analysis, industrial engineering, and management on a broad range of business opportunities in efforts to establish the corporation’s North American branch.

Oversaw facilities build-out and implementation of logistics of product manufacturing and distribution.

Lockheed Martin Corporation – Chesapeake, VA 3/1993-04/1998

Electronics Engineering Technician VI (DOL 29086)

Operational Readiness / Engineering Maintenance Manager for six independent U.S. NAVY aircraft flight simulators, directly accredited with consecutively maintaining system operations with zero downtime, on-time delivery of systems due to pre-scheduled maintenance and upgrades, and low average maintenance material procurement cost.

Loral Aerospace Corporation – Norfolk, VA

Electronics Engineering Technician IV-Field Specialist (DOL 29084)

Electronics Engineering Technician III (DOL 29083)

Assigned to the Business Development and Engineering Evaluation department, responsibilities included contract research, program validation, statement of work development, and formation of program operations.

Engineering task team member analyzing, upgrading, and documenting facility standard operational practices complying with International Standard (ISO 9001), Federal (FAA, OSHA), and Government (MIL-STD, UL) regulations.

United States NAVY - COMSECONDFLT CTF 27 06/1986-02/1993

(Desert Shield / Desert Storm foreign war veteran. Received an honorable discharge with multiple achievement, campaign, and foreign war veteran decorations.)

Command Information and Strategic Planning Center-Communications Specialist

Combat Control Center - Electronics Warfare Fire Control Duty Officer

Sound Navigation and Ranging (SONAR) - Acoustic Analysis Expert, Electronics Technician

Academic Highlights and Associations

BSBA - Management degree from East Carolina University

Project Management Institute certified Project Management Professional (PMP®)

Certified Six Sigma - Black Belt

Certified Information Technology Infrastructure Library (ITIL V3)

Certified Information Systems Security Professional (CISSP)

Certified American Society for Quality-Certified Quality Manager (ASQ-CQM)

Certified IPC/WHMA-A-620 standards quality inspection engineer

Member of Project Management Institute-Information Systems Special Interest Group (PMI–ISSIG)

Member of Society of Manufacturing Engineers

Member of the American Legion

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