Customer Service Microsoft Office

Syed Hussain

773-***-**** ● **** Courte Dr, Niles, IL 60714 ● *******@*****.***

EDUCATION

RUSH UNIVERSITY, Chicago, IL May 2015

Master of Science: Biotechnology (GPA: 3.4)

UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN, Urbana, IL December 2010

Bachelor of Science: Chemistry

LOYOLA UNIVERSITY CHICAGO, Chicago, IL August 2008-May 2009

Bachelor of Science: Chemistry

SKILLS AND CERTIFICATIONS

LABORATORY:

PCR, ELISA, HPLC, Immunofluorescence, Histology, RNA/DNA isolation, Chromatography, Gel electrophoresis

COMPUTER:

Microsoft Office Suite, SPSS, Adobe Photoshop

CERTIFICATION:

Good Lab Practices (GLP) Certification

RESEARCH & CLINICAL EXPERIENCE

LOYOLA UNIVERSITY MEDICAL CENTER, Maywood, IL November 2015 - Present

Core Laboratory Service Tech:

Process incoming hospital blood, urine, stool, and fluid samples as well as those from satellite locations

Aliquot blood serum/plasma samples for various instruments based on lab tests ordered

Assist medical technicians in running lab tests on instruments

OLD IRVING PARK COMMUNITY CLINIC, Chicago, IL August 2011 – August 2014

Clinic Volunteer:

Take patient vitals (blood pressure, blood sugar levels, temperature, respiratory rate, pulse)

Perform specialized analysis tests to measure for specific ailments/diseases (Urinary analysis, EKG, HbA1C, Spirometry)

Shadow doctors during patient visits and write patient progress notes for nurses

Acquire medications through Medication Assistance Program for patients for little to no cost

JACOB W. CISZEK GROUP, Chicago, IL August 2008-May 2009

Loyola University Chemistry Department

Research Assistant:

Synthesize chemical molecules

Purify chemical molecules via column chromatography, centrifugation, filtration, distillation, and extraction methods

Analyze molecules using IR, NMR, and MS

Apply complex synthetic molecules to gold and copper surfaces

COMMUNITY HEALTH CHICAGO, Chicago, IL March 2009 – July 2009

Triage Volunteer:

Take patient vitals (blood pressure, blood sugar levels, temperature, respiratory rate, pulse)

Sort patients by those who need immediate attention and assist in organization of their medical files

PROSPECTIVE STUDENTS OF MEDICINE, Urbana, IL January 2007 – May 2008

Volunteer position at Swann Center for mentally disabled children weekly (reading/arts and crafts)

WORK AND VOLUNTEER EXPERIENCE

DRIVEN AND EMPOWERED YOUTH, INC, Chicago, IL May 2011 – July 2015

Site Leader/Tutor:

Provide professional development to frontline instructional staff

Tutor high school students in an array of academia including mathematics, chemistry, biology, and physics

Mentor youth with the goal of improving academic performance

Honed leadership and conflict management skills by negotiating the issues that arise among students and staff

Trained to facilitate and organize professional learning opportunities and Common Core Learning Standards

Developed academic, educational and social programs for students while displaying sensitivity to varying backgrounds/needs

LOU MALNATI’S PIZZERIA, Lincolnwood, IL August 2011 – November 2015

Bartender/Waitstaff:

Provide full customer service (bar drinks/restaurant menu items) in fast-pace setting

Mix drinks, cocktails, other bar beverages for bar customers/dining room customers

Demonstrate thorough knowledge of food/beverage options for multiple customers simultaneously

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