Customer Service Assistant
Resume:
Montranae O. Hill
Los Angeles, CA
************@*****.***
Summary
Over five years of design and merchandising experience, my background in fashion and freelance work has taught me discipline and the importance of meeting the needs of the consumer. My knowledge in wholesale/retail has helped me understand how the consumer shops, and making sure I provide the best customer service. I have the drive and enthusiasm to be successful in any position and business.
Highlights
•Strong organizational and Analytical skills
•Ability to research trends and color analysis
•Efficient in Cad: Adobe Photoshop & Illustrator
•Energetic, distinct leadership style and excellent communication skills
•Knowledge of Mac and Pc Microsoft office computer software’s
•Capability to Illustrate fashion figures and flat sketching,
•Line sheet development and tech pack preparation
•Pattern making, Draping, Marking, Grading and Sewing capabilities
•Adapting existing designs for mass production
•Ability to work under pressure, multitask in a fast paced environment and meet deadlines
Experience
California Costumes Collections Inc Los Angeles, CA
Associate Designer 06/2015- 10//2016
•Design Illustrations and Technical Flat sketches
•Sourcing coordinator for Fabric, Trims, and Accessories with overseas vendors
•Construct patterns and oversee sewing process
•Develop designs for following year based on market, inspiration, trends, direction
•Pattern Making, draping and Sewing, and Costing Sheets
•Photo shoot coordinating and styling
Kitson West Hollywood, CA
Assistant Buyer 12/2011-6/2015
•Attend trade shows and managing accounts
•Work closely with the head buyer/vendors to create POs that comply with guidelines
•Assist with product selection and product development
•Manage vendor account lists and processing orders
•Source products and brands that are in line with the store aesthetic
•Use Excel for Budgets and Open to Buy
Porsha Starr Los Angeles, CA
Design Assistant (Freelance) 03/2012-08/2012
•Created flat sketch designs through CAD
•Sourced fabric & trims
•Assisted with fittings and maintained foot notes
•Organized sample fabric library and inventory
•Trend and market research, created seasonal mood and color boards
•Maintained sample status and managed sample rooms
H&M Beverly Hills, CA
Sales Associate 07/2008-11/2010
•Developed excellent client relationships through consistency, flexibility and dedication
•Maintained fitting rooms and styled clients
•Worked closely with other team members to ensure sales success
•Processed weekly shipments and assisted in visual merchandising of the store
Education Fashion Institute of Design & Merchandising Los Angeles, CA Major: Fashion Design
REFERENCES/PORTFOLIO AVAILABLE UPON REQUEST
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