Page * Mauricio Moreno

* * * * ** ZAVA L A RD . A P T 9 2 0 1, S AN ANTON I O, TX 7 8 249

C EL ( 3 0 5 ) 9 10- 3 704

MAUR I MOR ENOS@GMA I L . COM

MAUR I C I O MORENO

SUMMARY

Industrial engineering professional specialized in human capital management, focusing on project and division management with extensive experience in telecom and service industries, systems implementations, capital human management, teamwork, customer/company relationships, marketing, planning and logistics. Bilingual in English and Spanish, with basic skills in Portuguese, Italian and French WORK EXPERIENCE

2014 -Today New Realty of South Florida. Miami, FL Real Estate and Movoto Specialist

Developing and Implementation of specific target and marketing strategies to attract buyers and sellers as well as investors in the competitive Miami’s real estate market to get the best deals possible for our clients and promote fast, smooth and successful closings.

2012 -Today Montero Design Inc. Miami, FL

Director of Marketing and Sales

Implementation of company’s new marketing direction in order to promote our exclusive services to the firm’s selective clientele, reaching the firm’s target market with unique offers, attracting new clients for the company, while developing, implementing and managing the current projects financial tools, keeping them up to date and controlling the budgets and expenditures. Develop new marketing targets to be reached by the company, keeping the multiple project finances up to date and in total control ready for the firm’s principal and his exclusive clientele.

2012 -2014 Miami Association of Realtors Miami, FL Membership Services Specialist

Implementation of the processes of execution helping our members with the multiple requirements about the Association’s services and benefits. Negotiation with members to get optimal ways to keep their financial dues paid on time. Deliver updated information about memberships, services, products and benefits to potential members in order to covert them as new members of our Association. Deliver optimal service to our current members offering them the best service in South Florida. Conquer an interesting number of new members to join the Association and help to maintain our current members through an outstanding service and support.

2006 -2012 Mer Limited (Franchises Operator Company) Bogota, Colombia General Manager

Consulting and operating of franchises in the Colombian national market, with support to international branches and sub-divisions. Obtained Picardias© National franchise for the Colombian market and operated their franchises expanding its national coverage by 25% in six months; re-engineering of processes and operations, reducing 50% of time and increasing effectiveness of about 35%; increased the market competitiveness of about 30% in 6 months, changing market strategies, and promoting win-win relationships with providers and suppliers.

Page 2 Mauricio Moreno

2005 -2006 Symmer Limited (Catering Franchise Operator) Bogota, Colombia General Manager

Implement, organize, launch and manage the Bogota‘s franchise for Picardias© brand. Implemented, organized and opened the operations in a record time of three months. Increased sales by 25% on a monthly basis after launch. Expanded customer capacity by 40% in six months; negotiated and obtained a master franchise in the City of Bogota’s market after eight successful months of operations. 2003 -2005 Redphone Wilreless/Metrocell Inc.(Retail stores) Miami, FL District Manager

Management of 6 retail stores, as well as overseeing the customer’s relationships, management and partners’ relation for sales operations. Performed processes and logistics to support the retail stores and employees relationships with customers, saving 50% of time invested and increasing the safe transportation of inventories and POS cash collected; developed sales strategies to get the best possible results above projections, thru permanent motivation and teamwork. 2001 -2002 Schlumberger / Sema / LHS (IT companies) Miami, FL Project Manager

Management of BSCS (Customer care and billing software for telecom companies) implementations in the Latin American market. Performed data migration for 1.4 million customers with the smoothest impact in the current business operation in a target time of 49 hours; negotiated the data re-organization and maintenance alongside the client improving the performance by 50% of the initial estimated time. 2000 -2000 ETB (Largest Wire line Operator) Bogota, Colombia Project Manager

Successfully implemented ADSL technology for the targeted market on time and within the allocated budget; designed and implemented project and program methodologies in order to ensure standardization; led, analyzed, budgeted and controlled a variety of projects simultaneously, working with interdisciplinary groups to develop project activities; evaluated and negotiated alternatives with different providers to introduce new technologies.

1994 -1999 Celumovil / Bellsouth (Largest Wireless Operator) Bogota, Colombia Project Manager

Designed and implemented project and program methodologies in order to ensure standardization; led, analyzed, budgeted and controlled a variety of projects simultaneously, working with interdisciplinary groups to develop project activities; evaluated and negotiated alternatives with different providers to introduce new technologies and maximize income derived from the available technological net. EDUCATION

2006 Universidad de la Sabana/ Inst. Tecn. de Monterrey / CCB Bogotá, Colombia Franchises Specialist

2002 Gold Coast School of Real Estate Miami, FL

Real Estate Salesperson/Agent

1996 Universidad de los Andes Bogotá, Colombia

Human Resources MBA

1992 Pontificia Universidad Javeriana Bogotá, Colombia Industrial Engineer

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