Compliance Consultant

Feb. **** – Present PARTNERS IN CARE FOUNDATION San Fernando, CA

Volunteer, Lay Leader Coach

Partners in Care Foundation collaborates with physician networks, health plans, community-based organizations, and federal and state agencies to deliver programs and services that protect and support adults with complex health and social services needs, frail elders, people with disabilities, caregivers and families. Partners in Care Foundation is a founding member of the national Evidence-Based Leadership Council, which provides evidence-based community programs.

A Matter of Balance Program is aimed at people who have fallen in the past, have a risk of falling and who may be reducing their activities due to a fear of falling. Through A Matter of Balance Program participants learn to change their environment to reduce fall risk factors, to view falls and the fear of falling as controllable, to set realistic goals to increase activity, and to exercise to increase strength and balance. Partners in Care Foundation has become the only organization in the Western United States to receive new grant funding aimed at reducing the rapidly escalating number of older Americans at risk for falls. The Lay-leader Coach is responsible for leading the program workshop, following the established curriculum in a team teaching environment, interfacing with medical professionals and community representatives to enhance the mission of Partners and the success of the program. Through The Healthier Living Program (Stanford Chronic Disease Self-Management Program) participants develop practical skills for living a healthy life and management their chronic conditions. The Lay-Leader Coach is tasked with facilitating the workshop within the curriculum guidelines. Evaluating existing treatment program, implementing health strategies complementing the treatment team’s goals.

Mar. 2010 – Present BeXLent WELLNESS CONSULTING Los Angeles, CA

Owner, Lead Advocate

Developing holistic wellness practices and procedures for individual and corporate clients. Evaluating existing processes, enhancing and/or initiating on-site wellness programs, implementing health strategies complementing any existing treatment programs. Developing group fitness classes, meditation, support groups, nutritional evaluations, off site activities, and educational workshops for participants. Apply data to nutritional software to evaluate status of participants.

Jan. 1996 – Nov. 2014 AMZA MANAGEMENT & CONSULTING Los Angeles, CA

Owner, Director of Compliance

Negotiations, presentations, business development, business plans, investment plans, marketing plans, sales, sales training, network management, business evaluations, and financial analysis to small and medium size enterprises. Manage support staff and contract staff. Major projects include the following:

April 2013 – Nov 2014 Conejo Pain Management WC Hearing Representative

Saxon Surgical Center

Manage, prepare, and appear for Workers Compensation Lien Hearings and Lien Trials with the Workers Compensation Appeals Board; Review and oversee analysis of exhibits, insurance billing, payment demands, operative reports, and medical history; Communicate with WCAB staff, opposing counsel, judges and witnesses.

March 2010 – Oct 2012 American Coast Services Compliance Consultant

Develop business and tax structures for insurance clients. Oversee, prepare and file legal documents for business entities. Review current policies and operating procedures of clients to ensure compliance with local ordinances, County regulations, State compliance, Federal reporting, and industry standards. Coordinate with Department of Labor regarding cases of underpayment of wages. Manage, prepare, and appear for DOL Hearings; Review and oversee analysis of underpayment of wage investigations;

September 2007-11 The Solis Group Compliance Consultant

Manage, prepare, and appear for Prevailing Wage Hearings with the Department of Industrial Relations; Review and oversee analysis of public works prevailing wage investigations; Communicate with labor compliance program staff, opposing counsel, and witnesses. Hearings: Royal Construction; DH Williams & Christensen Construction; Mackone Development & JMS A/C

March 2010 Be XLent Lead Advocate

Develop business and structure for health & wellness advocacy, which offers holistic services, personal fitness training, nutrition counseling, meditation, group fitness, and therapeutic services to promote health & wellness. Lead group fitness classes: Zumba, XL*Fit, XL Beats.

July 2007 Estrella Desserts LLC Compliance Consultant

Oversee, prepare, and file legal documents for LLC, business entity, Health Department, Municipal Tax License, County business license; Develop & implement marketing plan; Develop & oversee financials and operating budget

August 2006 Professional Accounts Support Services Independent Consultant

Business and professional accounts management; Bookkeeping; Property Management Accounts/Record Keeping Services

April 2005 LA ROKS Independent Consultant

Developed marketing plan for Landlord assistance program for compliance with the Rent Stabilization Ordinance; Developed policy & procedure manual for staff training; Volunteer organization, phone center

Jan. 1991 – Jan. 2012 LEGAL EASE

Owner

Coordinate temporary support staff for research tasks; Placement and Network with small to medium law firms in Los Angeles and Orange Counties. Manage all contract staff

Mediations

Immigration Consultant

Letter writing, court filings, billing.

Sept. 2006 – Aug. 2007 THE SOLIS GROUP Pasadena, CA

Assistant Project Manager, Special Projects

Certified Third Party Provider for Labor Compliance and Enforcement with the Department Of Labor

Interface with various Building Trade Organizations, Apprenticeship Programs, Construction Entities, Department of Industrial Relations, Division of Labor Standards & Enforcement, and City Administrators

Investigation, auditing, and drafting determination for referral to the Labor Commissioner, Division of Labor Standards Enforcement

Responsible for client interfacing, writing White Papers, special writing assignments, and editing monthly reports

Responsible for development of procedures for case management, case review, case preparation, documentary evidence production, exhibit production, and witness preparation

Manage auditing staff assigned to specific projects; Manage and coordinate site monitoring staff

Preparation, review, and representation of company at administrative law hearings with the Office of the Director, Legal Unit, Department of Labor, Department of Industrial Relations

Jan. 2005 – Sept. 2006 LOS ANGELES HOUSING DEPARTMENT Los Angeles, CA

Housing Investigator, Assistant to Deputy Director

City Attorney Liaison

Review & evaluate viability of investigator prepared referral for criminal prosecution; Prepare cases for hearing, attend case hearings; Review & assist in preparation of referred case for Court filing and trial

Security access to City Attorney database to update case log & housing department activity related to the case

Assistant to Deputy Director Housing Services (Mayoral Appointee)

oManage & develop special projects; Develop reports for project tracking, Prepare spreadsheets & inter-department, inter-agency memos; Prepare Month End reports to track open and closed cases for four regional offices & three satellite offices

oAnalyze & respond to complaints from Mayor’s Office, Office of the General Manager of Housing, and Council District Offices; Correspond & communicate with other City Departments, constituents, & private-sector advocacy groups

oDevelop response template letters

oInvestigate, analyze & recommend action regarding the conduct of an investigator and/or investigation findings

Coordinate & officiate mediation-type resolution meetings between the complainant & ownership

Conduct telephone and in-person interviews with tenants and landlords, correspond with tenants and landlords; Assess the documentary evidence provided to support the allegation to determine compliance with the Rent Stabilization Ordinance or course of action required to ensure compliance

Mar. 2004 – Jan. 2005 LAW OFFICES OF NORIEL FLORES Los Angeles, CA

Marketing Manager

Develop & implement marketing strategies for new business development

Investigate & determine effectiveness of marketing campaigns, target markets, and materials utilized

Develop and maintain tracking system of filings and review dates with the Bureau of Citizenship & Immigration Services, Department of Labor, Service Centers & Application Support Centers

Managed support staff

Oct. 1999 – Feb. 2004 LAW OFFICES OF MAX DANZIGER Beverly Hills, CA

Legal Professional

Practice focus: Employment Based Immigration, Family Based Immigration, Nonimmigrant Visas

Responsible for legal research, client correspondence, client preparation, client interview, client billing, library management, and database maintenance

Develop and maintain tracking system of filings and review dates with the Bureau of Citizenship & Immigration Services, Department of Labor, Service Centers & Application Support Centers

Managed support staff

Feb. 1997 - Nov. 1998 AAMES FINANCIAL CORPORATION Los Angeles, CA

Loan Specialist

Team leader, overseeing and managing staff

Jun. 1985 – Jan. 1996 AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA

4/95 – 1/96 Sales Representative 2/94 – 4/95 Insurance Service Representative

2/92 – 2/94 Member Services Department 1985 – 5/90 Member Services Department

5/90 – 2/92 Richardson, Bambrick, Cermak & Bennett – Legal Assistant/Research Clerk

Responsible for supervising and overseeing training of sales staff

Manage research staff assignments, and site coordination for four offices; Responsible for training of five law clerks in legal research, points and authority, plus book citations, and memorandums

EDUCATION; LICENSES; CERTIFICATIONS

February 2017 Certified Coach Training – Chronic Disease

Self-Management Program Partners in Care Foundation

February 2017 Certified Coach Training – A Matter of Balance Partners in Care Foundation

October 2015 Advanced Diploma in Nutrition Shaw Academy

October 2015 Foundation Diploma in Diet & Weight Loss Management Shaw Academy

October 2015 Foundation Diploma in Sports Nutrition Shaw Academy

September 2015 Foundation Diploma in Health & Fitness Shaw Academy

September 2015 Foundation Diploma in Personal Nutrition Shaw Academy

March 2013 Group Exercise Leader American Council on Exercise (ACE)

February 2013 Licensed Sentao Instructor Zumba Fitness

October 2012 Licensed Zumba Instructor Zumba Fitness

October 2000 Abraham Lincoln University School of Law Juris Doctor

1985 - 1989 Occidental College Bachelor of Arts; Major: Political Science

February 2005 Notary Public Secretary of State, State of California

1989 - 1992 Whittier Law School

June 1999 Merrill Lynch/PACE Business Development Center Certified Ethnic Business Diversity Trainer

June 1995/May 1996 Fire & Casualty Agent/Broker; Life & Disability Agent License CA Dept. of Insurance

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